Cholamandalam MS General Insurance
20+ Hirva Hr Solutions Interview Questions and Answers
Q1. How you grow the business and what is idea that put the business in the creat agency channel under which section the tax rebit will get .
To grow the business, we need to focus on building strong relationships with clients and providing exceptional service. The idea of putting the business in the creative agency channel can help us reach a wider audience and increase our visibility.
Focus on building strong relationships with clients
Provide exceptional service to clients
Explore new channels to reach a wider audience
Increase visibility through marketing and advertising
Offer competitive pricing and packages
Stay up...read more
Q2. What do you know about insurance and general insurance?
Insurance is a form of risk management primarily used to hedge against the risk of a contingent or uncertain loss.
Insurance is a contract between an individual or entity and an insurance company where the individual or entity receives financial protection or reimbursement against losses from the insurance company.
General insurance covers a wide range of non-life insurance policies, including automobile, home, travel, and health insurance.
Insurance premiums are paid by the ins...read more
Q3. What types of motor dealer you are Handling in your location
I am handling various types of motor dealers in my location.
I handle authorized dealerships of major car brands such as Toyota, Honda, and Ford.
I also work with independent dealers who specialize in luxury cars and vintage vehicles.
In addition, I manage relationships with dealers who focus on motorcycles, ATVs, and other recreational vehicles.
I ensure that all dealers comply with company policies and procedures, and provide them with support and training as needed.
Q4. How can you assist customers to solve their query
I can assist customers by actively listening to their concerns, providing accurate information, offering solutions, and following up to ensure satisfaction.
Listen attentively to the customer's query
Ask clarifying questions to fully understand the issue
Provide accurate and relevant information or solutions
Follow up with the customer to ensure their query has been resolved
Q5. How will you sell the insurance to the walk in clients?
Q6. Why deep learning is used over statistical models
Deep learning is used over statistical models for complex, non-linear relationships in data.
Deep learning can automatically learn hierarchical representations of data, capturing intricate patterns and relationships.
Statistical models may struggle with high-dimensional data or non-linear relationships, where deep learning excels.
Deep learning can handle unstructured data like images, audio, and text more effectively than traditional statistical models.
Examples include image re...read more
Q7. Are you proficient in Microsoft Excel?
Yes, I am proficient in Microsoft Excel.
I have advanced knowledge of Excel functions and formulas.
I am experienced in creating and managing spreadsheets for data analysis.
I have used Excel for financial modeling and reporting.
I am skilled in creating charts and graphs to visualize data.
I am proficient in data manipulation and cleaning using Excel.
Q8. How many language you know to apeak
I am fluent in three languages: English, Spanish, and French.
Fluent in English, Spanish, and French
Able to communicate effectively in all three languages
Can provide customer support in multiple languages
Q9. How to handle chalange
Handling challenges involves staying calm, analyzing the situation, seeking solutions, and adapting as needed.
Stay calm and composed to think clearly
Analyze the challenge to understand its root cause
Seek input from team members or mentors for different perspectives
Develop a plan of action and be flexible to adapt as needed
Communicate openly with stakeholders to keep them informed
Q10. Why insurance? Why sales?
Insurance provides financial security and sales allows me to help clients protect their assets and loved ones.
Insurance offers peace of mind by providing financial protection against unexpected events
Sales allows me to educate clients on the importance of insurance and help them make informed decisions
I enjoy building relationships with clients and helping them navigate the complexities of insurance products
Q11. Company process and service explain
Company process and service explanation
The company process involves detailed steps from initial customer inquiry to final delivery of service
Service quality is maintained through regular training of staff and customer feedback
Efficient communication channels are established to ensure smooth operations
Examples: Customer inquiry -> Service request -> Service delivery -> Customer feedback
Examples: Training sessions for staff -> Quality control checks -> Customer satisfaction sur...read more
Q12. What is your general understanding about sales
Sales is the process of convincing potential customers to buy a product or service.
Sales involves identifying potential customers and their needs
It requires building relationships with customers and understanding their buying behavior
Sales involves presenting the product or service in a compelling way
It also involves negotiating and closing deals
Sales requires follow-up and customer service to ensure customer satisfaction
Q13. Can you able to type fast
Yes, I am able to type fast and accurately.
I have a typing speed of 70 words per minute.
I have experience in data entry roles where speed and accuracy were crucial.
I am proficient in using keyboard shortcuts to increase typing speed.
Q14. How XGB is better than RF
XGB is better than RF due to its ability to handle complex relationships and optimize performance.
XGB uses gradient boosting which allows for better handling of complex relationships compared to RF
XGB optimizes performance by using regularization techniques to prevent overfitting
XGB is faster and more efficient in training compared to RF
XGB allows for parallel processing which can speed up computation
XGB has been shown to outperform RF in various machine learning competitions
Q15. Fire and allied perils and recently change in product
Q16. How does the truck's radiator work?
The truck's radiator works by cooling the engine coolant through a series of tubes and fins, dissipating heat generated by the engine.
The radiator is filled with coolant, usually a mixture of water and antifreeze, which absorbs heat from the engine.
As the hot coolant flows through the radiator, air passing over the fins helps to cool it down.
The cooled coolant then circulates back to the engine to absorb more heat, maintaining the engine's operating temperature.
The radiator a...read more
Q17. Target vs achievements
Target vs achievements is a comparison between set goals and actual results.
Setting realistic targets is crucial for success
Regular monitoring of progress helps in achieving targets
Analyzing reasons for not meeting targets can lead to improvements
Celebrating achievements boosts morale and motivation
Q18. How do mange scope creep
Scope creep can be managed by setting clear project boundaries, regularly communicating with stakeholders, and implementing change control processes.
Set clear project boundaries and scope at the beginning of the project
Regularly communicate with stakeholders to ensure everyone is aligned on project goals and scope
Implement change control processes to evaluate and approve any changes to the project scope
Document all changes and their impact on the project timeline and budget
Pr...read more
Q19. Target vs achivement And provice groth
Target vs achievement is important for growth in partnership distribution.
Setting clear targets and tracking progress is crucial for achieving growth in partnership distribution.
Regularly analyzing the gap between targets and achievements can help identify areas for improvement.
Implementing strategies to bridge the gap between targets and achievements can lead to increased growth and success.
For example, offering incentives to partners who exceed their targets or providing ad...read more
Q20. Say something about Bancassurance?
Q21. How to open computer
To open a computer, press the power button located on the front or top of the computer case.
Locate the power button on the front or top of the computer case.
Press and hold the power button for a few seconds until the computer turns on.
Wait for the computer to boot up and display the login screen.
If the computer has a password, enter the password to access the desktop.
To shut down the computer, click on the Start menu and select 'Shut down'.
Q22. Flexibility for multi tasking
Q23. How to drive numbers
Q24. sell me this insurance plan.
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