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Cholamandalam MS General Insurance

3.9
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20+ Hirva Hr Solutions Interview Questions and Answers

Updated 28 Dec 2024

Q1. How you grow the business and what is idea that put the business in the creat agency channel under which section the tax rebit will get .

Ans.

To grow the business, we need to focus on building strong relationships with clients and providing exceptional service. The idea of putting the business in the creative agency channel can help us reach a wider audience and increase our visibility.

  • Focus on building strong relationships with clients

  • Provide exceptional service to clients

  • Explore new channels to reach a wider audience

  • Increase visibility through marketing and advertising

  • Offer competitive pricing and packages

  • Stay up...read more

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Q2. What do you know about insurance and general insurance?

Ans.

Insurance is a form of risk management primarily used to hedge against the risk of a contingent or uncertain loss.

  • Insurance is a contract between an individual or entity and an insurance company where the individual or entity receives financial protection or reimbursement against losses from the insurance company.

  • General insurance covers a wide range of non-life insurance policies, including automobile, home, travel, and health insurance.

  • Insurance premiums are paid by the ins...read more

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Q3. What types of motor dealer you are Handling in your location

Ans.

I am handling various types of motor dealers in my location.

  • I handle authorized dealerships of major car brands such as Toyota, Honda, and Ford.

  • I also work with independent dealers who specialize in luxury cars and vintage vehicles.

  • In addition, I manage relationships with dealers who focus on motorcycles, ATVs, and other recreational vehicles.

  • I ensure that all dealers comply with company policies and procedures, and provide them with support and training as needed.

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Q4. How can you assist customers to solve their query

Ans.

I can assist customers by actively listening to their concerns, providing accurate information, offering solutions, and following up to ensure satisfaction.

  • Listen attentively to the customer's query

  • Ask clarifying questions to fully understand the issue

  • Provide accurate and relevant information or solutions

  • Follow up with the customer to ensure their query has been resolved

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Q5. How will you sell the insurance to the walk in clients?

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Q6. Why deep learning is used over statistical models

Ans.

Deep learning is used over statistical models for complex, non-linear relationships in data.

  • Deep learning can automatically learn hierarchical representations of data, capturing intricate patterns and relationships.

  • Statistical models may struggle with high-dimensional data or non-linear relationships, where deep learning excels.

  • Deep learning can handle unstructured data like images, audio, and text more effectively than traditional statistical models.

  • Examples include image re...read more

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Q7. Are you proficient in Microsoft Excel?

Ans.

Yes, I am proficient in Microsoft Excel.

  • I have advanced knowledge of Excel functions and formulas.

  • I am experienced in creating and managing spreadsheets for data analysis.

  • I have used Excel for financial modeling and reporting.

  • I am skilled in creating charts and graphs to visualize data.

  • I am proficient in data manipulation and cleaning using Excel.

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Q8. How many language you know to apeak

Ans.

I am fluent in three languages: English, Spanish, and French.

  • Fluent in English, Spanish, and French

  • Able to communicate effectively in all three languages

  • Can provide customer support in multiple languages

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Q9. How to handle chalange

Ans.

Handling challenges involves staying calm, analyzing the situation, seeking solutions, and adapting as needed.

  • Stay calm and composed to think clearly

  • Analyze the challenge to understand its root cause

  • Seek input from team members or mentors for different perspectives

  • Develop a plan of action and be flexible to adapt as needed

  • Communicate openly with stakeholders to keep them informed

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Q10. Why insurance? Why sales?

Ans.

Insurance provides financial security and sales allows me to help clients protect their assets and loved ones.

  • Insurance offers peace of mind by providing financial protection against unexpected events

  • Sales allows me to educate clients on the importance of insurance and help them make informed decisions

  • I enjoy building relationships with clients and helping them navigate the complexities of insurance products

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Q11. Company process and service explain

Ans.

Company process and service explanation

  • The company process involves detailed steps from initial customer inquiry to final delivery of service

  • Service quality is maintained through regular training of staff and customer feedback

  • Efficient communication channels are established to ensure smooth operations

  • Examples: Customer inquiry -> Service request -> Service delivery -> Customer feedback

  • Examples: Training sessions for staff -> Quality control checks -> Customer satisfaction sur...read more

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Q12. What is your general understanding about sales

Ans.

Sales is the process of convincing potential customers to buy a product or service.

  • Sales involves identifying potential customers and their needs

  • It requires building relationships with customers and understanding their buying behavior

  • Sales involves presenting the product or service in a compelling way

  • It also involves negotiating and closing deals

  • Sales requires follow-up and customer service to ensure customer satisfaction

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Q13. Can you able to type fast

Ans.

Yes, I am able to type fast and accurately.

  • I have a typing speed of 70 words per minute.

  • I have experience in data entry roles where speed and accuracy were crucial.

  • I am proficient in using keyboard shortcuts to increase typing speed.

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Q14. How XGB is better than RF

Ans.

XGB is better than RF due to its ability to handle complex relationships and optimize performance.

  • XGB uses gradient boosting which allows for better handling of complex relationships compared to RF

  • XGB optimizes performance by using regularization techniques to prevent overfitting

  • XGB is faster and more efficient in training compared to RF

  • XGB allows for parallel processing which can speed up computation

  • XGB has been shown to outperform RF in various machine learning competitions

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Q15. Fire and allied perils and recently change in product

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Q16. How does the truck's radiator work?

Ans.

The truck's radiator works by cooling the engine coolant through a series of tubes and fins, dissipating heat generated by the engine.

  • The radiator is filled with coolant, usually a mixture of water and antifreeze, which absorbs heat from the engine.

  • As the hot coolant flows through the radiator, air passing over the fins helps to cool it down.

  • The cooled coolant then circulates back to the engine to absorb more heat, maintaining the engine's operating temperature.

  • The radiator a...read more

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Q17. Target vs achievements

Ans.

Target vs achievements is a comparison between set goals and actual results.

  • Setting realistic targets is crucial for success

  • Regular monitoring of progress helps in achieving targets

  • Analyzing reasons for not meeting targets can lead to improvements

  • Celebrating achievements boosts morale and motivation

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Q18. How do mange scope creep

Ans.

Scope creep can be managed by setting clear project boundaries, regularly communicating with stakeholders, and implementing change control processes.

  • Set clear project boundaries and scope at the beginning of the project

  • Regularly communicate with stakeholders to ensure everyone is aligned on project goals and scope

  • Implement change control processes to evaluate and approve any changes to the project scope

  • Document all changes and their impact on the project timeline and budget

  • Pr...read more

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Q19. Target vs achivement And provice groth

Ans.

Target vs achievement is important for growth in partnership distribution.

  • Setting clear targets and tracking progress is crucial for achieving growth in partnership distribution.

  • Regularly analyzing the gap between targets and achievements can help identify areas for improvement.

  • Implementing strategies to bridge the gap between targets and achievements can lead to increased growth and success.

  • For example, offering incentives to partners who exceed their targets or providing ad...read more

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Q20. Say something about Bancassurance?

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Q21. How to open computer

Ans.

To open a computer, press the power button located on the front or top of the computer case.

  • Locate the power button on the front or top of the computer case.

  • Press and hold the power button for a few seconds until the computer turns on.

  • Wait for the computer to boot up and display the login screen.

  • If the computer has a password, enter the password to access the desktop.

  • To shut down the computer, click on the Start menu and select 'Shut down'.

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Q22. Flexibility for multi tasking

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Q23. How to drive numbers

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Q24. sell me this insurance plan.

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