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CGI Group Change Manager Interview Questions and Answers
CGI Group Change Manager Interview Experiences
1 interview found
Anonymous
Selected
I applied via Approached by Company and was interviewed before Mar 2022. There were 4 interview rounds.
(2 Questions)
- Q1. How many types of changes have you dealt? Emergency change Normal change Urgent/Expedited change Standard Change Unauthorised Change
- Q2. What is the difference between emergency and urgent change? Emergency change is raised to resolve an incident. It doesn’t follow the normal change process and do not have a lead time. ECAB needs to be a...
- Ans.
Emergency change is raised to resolve an incident while urgent change needs top level approvals to proceed.
Emergency change is not a part of the normal change process and does not have a lead time.
ECAB needs to be arranged for emergency change.
Urgent change needs to be implemented on an urgent basis and cannot wait to follow the entire change process.
Top level approvals are required for urgent change to proceed.
(1 Question)
- Q1. What happens when a change is unsuccessful? When a change fails a PIR call needs to be arranged in order to understand the reason and root cause of the failure also what differently would be done next ti...
- Ans.
A PIR is conducted to understand the reason and root cause of the failure and to document and update it.
Conduct a PIR to understand the reason and root cause of the failure
Document and update the PIR
Identify what could be done differently next time to avoid such a situation
(1 Question)
- Q1. All about salary negotiations.
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ARUN kumar
(1 Question)
- Q1. Evalute change in infrastructure side
- Ans.
Evaluating changes in infrastructure involves assessing the impact on systems, processes, and resources.
Assess the current infrastructure setup and identify areas for improvement
Analyze the proposed changes and their potential impact on existing systems
Consider the resources and budget required for implementing the changes
Evaluate the risks and benefits of the changes before implementation
Communicate with stakeholders
Interview Preparation Tips
(1 Question)
- Q1. What did you do previous company?
I applied via Company Website and was interviewed in May 2021. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. Change management related
Interview Preparation Tips
Selected
I was interviewed before Sep 2021.
(2 Questions)
- Q1. Can you tell me about yourself?
- Q2. What do you know about the Order to Cash (O2C) process?
(1 Question)
- Q1. How would you handle a situation in which you receive a difficult query or escalation from a customer?
(1 Question)
- Q1. Entire change management process flow
- Ans.
The change management process flow involves identifying, planning, implementing, and evaluating changes to ensure successful adoption.
Identify the need for change
Plan the change including goals, stakeholders, and resources
Implement the change with communication and training
Evaluate the change's effectiveness and make adjustments as needed
(1 Question)
- Q1. What did you do previous company?
Selected
I applied via Referral and was interviewed in Nov 2023. There were 3 interview rounds.
A case was given regarding a situation that came for their client and wanted to know how change can be implemented regarding the same
(1 Question)
- Q1. Different change management terminologies were asked along with resume questions and change matrix
(1 Question)
- Q1. It was partner round strictly restricting to resume
Interview Preparation Tips
(2 Questions)
- Q1. Can you introduce yourself?
- Q2. What is your current Cost to Company (CTC)?
(7 Questions)
- Q1. Tell me about yourself.
- Q2. What is accuracy, and how does it differ from precision?
- Q3. What are the key rules regarding gold investments?
- Q4. What are the different types of accounting statements?
- Q5. What is the concept of depreciation?
- Q6. What is the process of reconciliation?
- Q7. What types of accruals will you post?
(1 Question)
- Q1. Evalute change in infrastructure side
- Ans.
Evaluating changes in infrastructure involves assessing the impact on systems, processes, and resources.
Assess the current infrastructure setup and identify areas for improvement
Analyze the proposed changes and their potential impact on existing systems
Consider the resources and budget required for implementing the changes
Evaluate the risks and benefits of the changes before implementation
Communicate with stakeholders
Interview Preparation Tips
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CGI Group Change Manager Interview Process
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CGI Group Change Manager Reviews and Ratings
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