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Cargoes Technical Support Analyst Interview Questions and Answers
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Aryan Parmar
Interview experience
Poor
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I applied via Recruitment Consulltant and was interviewed before Oct 2023.
2 Interview Rounds
1
Assignment Round
It was for network related questions
2
HR Round (2 Questions)
- Q1. Tell me about yourself View Answers (1)
- Q2. Why are you choosing this job? View Answers (1)
Anonymous
I applied via Naukri.com and was interviewed in Oct 2022.
3 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2
Technical Round (3 Questions)
- Q1. Tell me about yourself? View Answers (2)
- Q2. How do you troubleshoot an issue? View Answers (2)
- Q3. What are the 4 steps of troubleshooting? View Answers (2)
3
Technical Round (2 Questions)
- Q1. Mention the difference between RAM and ROM? View Answers (2)
- Q2. What is BIOS? BIOS (basic input/output system) is the program a computer's microprocessor uses to start the computer system after it is powered on. It also mana...read more Add Answer
Interview Preparation Tips
Topics to prepare for Capgemini Technical Support Analyst interview:
- CCNA
- Redhat Linux
Skills evaluated in this interview
Mallikarjun Anaji
Interview experience
Good
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Referral and was interviewed in Mar 2023.
3 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2
Technical Round (1 Question)
- Q1. How you can handle the Angry customer issues View Answers (1)
3
HR Round (1 Question)
- Q1. Salary discussion, behavioural question Add Answer
Interview experience
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Company Website and was interviewed before Jul 2023.
1 Interview Round
1
Aptitude Test Round
Apititude test for 30mins
Interview experience
Excellent
Difficulty level
Easy
Duration
2-4 weeks
Result
Selected
I applied via LinkedIn and was interviewed before Feb 2023.
1 Interview Round
1
HR Round (1 Question)
- Q1. Basic questions about your acadamic background, who you are and what do you do at your free time, most of them to check if you are able to talk in english Add Answer
Interview Preparation Tips
Topics to prepare for IBM Technical Support Analyst interview:
- English
- PC Hardware
Cheepurupalli Joshma
Interview experience
Excellent
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Not Selected
I applied via Job Portal and was interviewed in Aug 2024.
2 Interview Rounds
1
Technical Round (5 Questions)
- Q1. Tell me about your self? View Answers (1)
- Q2. What is customer support? View Answers (1)
- Q3. How do you handle an arguing customer? View Answers (1)
- Q4. How do you respond if you don't know the answer to a customers question? View Answers (1)
- Q5. What is customer satisfaction?what are the qualities of customer support executive? View Answers (1)
2
HR Round (5 Questions)
- Q1. Tell me about your self? View Answers (1)
- Q2. What is your strengths and weaknesses? View Answers (1)
- Q3. Why do you need a job? View Answers (1)
- Q4. Why should we hire you? View Answers (1)
- Q5. Why do you want to join in our organisation? View Answers (1)
Rajeswari Goli
Interview experience
Good
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Not Selected
I applied via Recruitment Consulltant and was interviewed in Nov 2024.
1 Interview Round
1
Technical Round (2 Questions)
- Q1. Which application you use to contact with user? Add Answer
- Q2. How to password reset in active directory? Add Answer
Interview experience
Average
Difficulty level
-
Duration
-
Result
-
4 Interview Rounds
1
Aptitude Test Round
It was Easy to medium . overall good
2
Coding Test Round
It was Medium to tough level
3
One-on-one Round (2 Questions)
- Q1. What is fifo lifo View Answers (1)
- Q2. Whole data structure concepts Add Answer
4
HR Round (2 Questions)
- Q1. What do you want to change in this country if you get a chance View Answers (1)
- Q2. I don't remember Add Answer
Interview experience
Average
Difficulty level
-
Duration
-
Result
-
2 Interview Rounds
1
Communication round Round (1 Question)
- Q1. Brief self introduction Add Answer
2
Technical Round (1 Question)
- Q1. For fresher, How do you troubleshoot when user is getting a blue screen error? Add Answer
Interview experience
Good
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
No response
I applied via Company Website and was interviewed in Sep 2024.
1 Interview Round
1
Technical Round (2 Questions)
- Q1. VPN , Explain in terms of IT? View Answers (1)
- Q2. How to resolve the issue of a computer while turn on? View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - Prepare some basics of Technical Support.
Skills evaluated in this interview
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