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BYJU'S Customer Success Manager Interview Questions and Answers
Updated
12 Jul 2022
1 interview found
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Anonymous
1 Interview Round
1
One-on-one Round (4 Questions)
- Q1. Tell me something about yourself? View Answers (1)
- Q2. How did you know or get about this job position opening? View Answers (1)
- Q3. What do you know about Byjus or any company in which you have applied for job? View Answers (1)
- Q4. Why do you want to work in our company? View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - Always be confident and calm and don't think too much about questions and responses.
Just be focused and be aware of Job Description that is it matching to your resume or not?
Then provide responses as per the situation and questions which would be asked in an interview.
All the very best!
Break a leg 😀
Just be focused and be aware of Job Description that is it matching to your resume or not?
Then provide responses as per the situation and questions which would be asked in an interview.
All the very best!
Break a leg 😀
Top trending discussions
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Interview Tips & Stories
2w (edited)
a consultant
Alternate documents for Employee verification?
My new employer asked for my previous offer letters and salary slips. When I inquired, they said it was for background verification.
However, I feel that providing these documents might affect salary negotiations, and it feels a bit unethical too.
What alternative documents can I provide for employment verification?
Got a question about BYJU'S?
Ask anonymously on communities.
Interview questions from similar companies
Interview experience
Good
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
-
I applied via Naukri.com and was interviewed in Feb 2023.
3 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2
One-on-one Round (3 Questions)
- Q1. Why did you choose Simplilearn? Add Answer
- Q2. What are the data analysis tools you have worked on? View Answers (1)
- Q3. Are you ok to work on US shift? Add Answer
3
One-on-one Round (3 Questions)
- Q1. Do you know about our business, I mean what we actually do at Simplilearn? Add Answer
- Q2. What is the difficulties you have faced in your customer success role? Add Answer
- Q3. What was your portfolio in customer success role? View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - Be energetic and be confident while giving your interview.
Interview experience
Average
Difficulty level
-
Duration
-
Result
-
3 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2
Assignment Round
Assignment based on the business unit you will join.
3
Personal Interview Round (1 Question)
- Q1. Walk me through your resume Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - If they want to hire you... They will. They might ask you *introduce yourself *and will select you.
Interview experience
Good
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via AngelList and was interviewed before May 2022.
3 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2
One-on-one Round (1 Question)
- Q1. About your background, understanding about the role, expectations setting Add Answer
3
One-on-one Round (1 Question)
- Q1. Detailed discussion on customer success profile and role and responsibilities Add Answer
Jolly Mongia
Interview experience
Good
Difficulty level
-
Duration
-
Result
-
2 Interview Rounds
1
HR Round (1 Question)
- Q1. Learning about your background and experience. Questions related to work culture scenarios. Add Answer
2
One-on-one Round (1 Question)
- Q1. Behavorial and situation based questions Add Answer
Interview experience
Good
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
-
I applied via Naukri.com and was interviewed in Feb 2023.
3 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
2
One-on-one Round (3 Questions)
- Q1. Why did you choose Simplilearn? Add Answer
- Q2. What are the data analysis tools you have worked on? View Answers (1)
- Q3. Are you ok to work on US shift? Add Answer
3
One-on-one Round (3 Questions)
- Q1. Do you know about our business, I mean what we actually do at Simplilearn? Add Answer
- Q2. What is the difficulties you have faced in your customer success role? Add Answer
- Q3. What was your portfolio in customer success role? View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - Be energetic and be confident while giving your interview.
Interview experience
Average
Difficulty level
-
Duration
-
Result
-
3 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.
View all tips
2
Assignment Round
Assignment based on the business unit you will join.
3
Personal Interview Round (1 Question)
- Q1. Walk me through your resume Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - If they want to hire you... They will. They might ask you *introduce yourself *and will select you.
Interview experience
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Naukri.com and was interviewed before Feb 2022.
6 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Be truthful in your resume. It is very easy to catch false or lies during the interview by asking basic questions.
View all tips
2
HR Round (6 Questions)
- Q1. Briefing about yourself Add Answer
- Q2. Briefing about the experience Add Answer
- Q3. Quality knowledge Add Answer
- Q4. Quick to manage work schedules Add Answer
- Q5. Family background Add Answer
- Q6. Expectations for hiring Add Answer
3
One-on-one Round (1 Question)
- Q1. Twisted questions work related to manage the teams and handel work statistic Add Answer
4
Assignment Round
This could be anything checking your communication.
5
Essay Round (1 Question)
- Q1. Writing knowledge test Add Answer
6
Group Discussion Round
Final round to discuss about salary
Interview Preparation Tips
Interview preparation tips for other job seekers - Never be worried to clear the rounds it looks like tuff, but when you can get your inner strength you can definitely succeed all your goals
Interview experience
Good
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via AngelList and was interviewed before May 2022.
3 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Be honest with your years of experience. All information you share will be verified at the time of joining.
View all tips
2
One-on-one Round (1 Question)
- Q1. About your background, understanding about the role, expectations setting Add Answer
3
One-on-one Round (1 Question)
- Q1. Detailed discussion on customer success profile and role and responsibilities Add Answer
Interview experience
Good
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Naukri.com and was interviewed before Jun 2022.
3 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Avoid using too much corporate jargon in your CV. Sometimes keeping things simple will get your job done.
View all tips
2
Group Discussion Round
Basic questions like self introduction, customer support, csat, quality etc
then operational round
3
One-on-one Round (2 Questions)
- Q1. Basic question on below terms:
csat, chat support, email support etc Add Answer
- Q2. Csat , chat support, Add Answer
Interview Preparation Tips
Topics to prepare for Simplilearn Senior Customer Success Manager interview:
- cx support
BYJU'S Interview FAQs
How many rounds are there in BYJU'S Customer Success Manager interview?
BYJU'S interview process usually has 1 rounds. The most common rounds in the BYJU'S interview process are One-on-one Round.
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Fast track your campus placements
46%
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BYJU'S Customer Success Manager Reviews and Ratings
based on 5 reviews
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