Simplilearn Customer Success Manager Interview Questions and Answers

Q1. Tell me something about yourself?
Ans. 1- Always start with your name, city where do you belong with current location of living. 2- Preceding with your current qualification or job experience alongwith some relevant skills, thereafter you could add some other expertise that relevant to JD (which have you applied for?) 3- Closed introduction with speaking about one best fit skill that extremely required for the position and you already have that skill. Thank...read more
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Q2. How did you know or get about this job position opening?
Ans. Always keep it simple and short like I got to know about this position through my LinkedIn profile wherein I applied for the same.
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Q3. What do you know about Byjus or any company in which you have applied for job?
Ans. Always speak about company vision and mission and some their best services along with brief details of their inception in the market. Tip:- Please go and do Google about company before an interview in which company you are going to get interview. And prepare bit yourself about this question.
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Q4. Why do you want to work in our company?
Ans. Show your realistic interest in the form of some vision of your career matching with their company's mission and vision. Example:- I want to assist students in solving their queries with latest modern way of education system which is the foundation of byjus company to provide their students solution. Therefore I am able to see my goals matching with company and I really want to work without byjus as they always provid...read more
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Q1. The first round of interviews was smooth; I had to visit their office in Andheri and then have a face-to-face conversation with Neeraj sir (Hr). The questions were to introduce yourself, what is big data, ...read more
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Q2. After answering, he seemed somehow satisfied, but later he was encouraging me to enroll in their course and enhance my skills. And I'm still getting their emails and promotional messages for the same.
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Q1. The second round was on the call, which was rescheduled thrice. Then finally I got a call where Ashish sir (Hr) asked me to introduce myself, what are T&Z testing, overfitting, K neighbour algorithm, can w...read more
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Q2. The job position was for a fresher Data analyst, but they were asking questions related to Data scientist position. Basically, they were looking for a candidate who has hands-on experience with real-time d...read more
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Q1. Why you want to join Ed tech company
Ans. 
I am passionate about using technology to enhance education and believe in the mission of Ed tech companies.
• I have a background in education and technology, making me a perfect fit for an Ed tech company.

• I am excited about the opportunity to innovate and improve the way students learn through technology.

• I believe in the potential of Ed tech companies to make a positive impact on education globally.
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Q2. Why you want to join great learning
Ans. 
I want to join Great Learning to be a part of a dynamic team and contribute to impactful projects.
• Great Learning has a strong reputation for providing quality education and training in the field of project management.

• I am impressed by the company's commitment to innovation and continuous learning.

• I believe that working at Great Learning will provide me with opportunities for professional growth and development.

• I am exc...read more
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Question was moderate.based on logical reasoning and math.

Coding test question based on sql and python.

HR will conduct a 30 Minutes of aptitude test

Case study would be handed over to you for any topic related to any project management

Q1. Final round would be with project team owners & business heads
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Q2. Business head might meet you as per his availability
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