Simplilearn Customer Success Manager Interview Questions and Answers

Q1. Tell me something about yourself?
Ans. 1- Always start with your name, city where do you belong with current location of living. 2- Preceding with your current qualification or job experience alongwith some relevant skills, thereafter you could add some other expertise that relevant to JD (which have you applied for?) 3- Closed introduction with speaking about one best fit skill that extremely required for the position and you already have that skill. Thank...read more
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Q2. How did you know or get about this job position opening?
Ans. Always keep it simple and short like I got to know about this position through my LinkedIn profile wherein I applied for the same.
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Q3. What do you know about Byjus or any company in which you have applied for job?
Ans. Always speak about company vision and mission and some their best services along with brief details of their inception in the market. Tip:- Please go and do Google about company before an interview in which company you are going to get interview. And prepare bit yourself about this question.
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Q4. Why do you want to work in our company?
Ans. Show your realistic interest in the form of some vision of your career matching with their company's mission and vision. Example:- I want to assist students in solving their queries with latest modern way of education system which is the foundation of byjus company to provide their students solution. Therefore I am able to see my goals matching with company and I really want to work without byjus as they always provid...read more
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Q1. Share details of your previous job.
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Q2. Why should we hire you?
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Q3. Why are you looking for a change?
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Q4. Where do you see yourself in 5 years?
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Q5. What are your strengths and weaknesses?
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Q6. Tell me about yourself.
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Question was moderate.based on logical reasoning and math.

Coding test question based on sql and python.

All employees discussion with how to improve business

Childrens giving in assignment. & Education knowledge

Q1. Tell me something about yourself
Ans. 
I am a data analyst with a strong background in statistics and programming, passionate about deriving insights from data.
• I have a Bachelor's degree in Statistics and experience in data visualization tools like Tableau

• I am proficient in programming languages such as Python and SQL

• I have worked on projects involving predictive modeling and data mining techniques
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Q2. Some question related to Python
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SQL, Analytical, Maths

Q1. SQL qsn on some data
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Q2. Qsn on LLMs in company
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Any general knowledge topic

Q1. Tell me about yourself
Ans. My Name is Sujitha Rajendran.I have completed Master of Business Economics at Ethiraj College for women. I am from Namakkal district and searching for job opportunities now. My Father is a business man. My Mother is a home maker and My Brother is a Software Engineer
Answered by treasuredsangria
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Q2. Strength and weakness
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Q3. Short term and long term goal
Ans. 
Short term goal is to enhance data analysis skills, long term goal is to become a data science expert.
• Short term goal: Improve proficiency in SQL, Python, and data visualization tools

• Long term goal: Obtain advanced certifications in machine learning and AI

• Short term goal: Complete online courses on statistical analysis and data cleaning

• Long term goal: Lead data science projects and mentor junior analysts
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Q4. Why did you chosen this company?
Ans. My Strength is that I am not only a hard working person but also a smart working person. I am a quick learner and self motivational person. I am a good team player, good listener and good in time management
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Q5. Why we want to hire you?
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Q6. Salary discussion
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Q1. Can you tell me about your current role?
Ans. 
I am currently working as a Project Manager at a software development company.
• Leading a team of developers and coordinating project timelines

• Creating and managing project plans and budgets

• Communicating with clients to gather requirements and provide updates

• Ensuring project deliverables meet quality standards

• Identifying and mitigating project risks
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Q1. What was the case study you were asked to develop automation for by the hiring manager, specifically involving a list of Lead IDs without phone numbers for triggering an email campaign.
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