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BYJU'S Customer Success Specialist Interview Questions and Answers
BYJU'S Customer Success Specialist Interview Experiences
6 interviews found
Selected
(1 Question)
- Q1. Self introduction
(1 Question)
- Q1. Method of operation
- Ans.
Method of operation refers to the way in which a system or process functions.
Method of operation outlines the steps or procedures involved in carrying out a task.
It helps in understanding how a system works and how to effectively use it.
Examples include user manuals, standard operating procedures, and training materials.
(1 Question)
- Q1. Salary discussion
Selected
I applied via Walk-in and was interviewed before Feb 2023. There was 1 interview round.
(5 Questions)
- Q1. Personal information,last job experience,why you want to change the previous job,and some general knowledge
- Q2. Name,Adress,what i used to do previously and why i am joining this company,ctc,what is photosynthesis from science was asked
- Q3. Discussion about salary,company benifits
- Q4. Documentation send through mail
- Q5. Will be loyal to the company if any hardships comes around
Selected
I applied via Naukri.com and was interviewed before Mar 2023. There was 1 interview round.
(8 Questions)
- Q1. Tell about yourself Y byjus What u know about byjus What do u think will be ur roles and responsibilities
- Q2. Why do u want to join byjus
- Q3. What u know about byjus
- Q4. What do u think will be your roles and responsibilities
- Q5. Tell me about your hobbies
- Q6. How many languages u speak
- Q7. Tested my communication skill
- Q8. Asked about extra curricular activities
Interview Preparation Tips
What people are saying about BYJU'S
mithun c1
Selected
I applied via LinkedIn and was interviewed before Sep 2022. There were 3 interview rounds.
(1 Question)
- Q1. Why are you choosing byjus?
(1 Question)
- Q1. What do you think about the current educational system in India?
- Ans.
The current educational system in India has both strengths and weaknesses.
The system focuses heavily on rote memorization and exams, which can be stressful for students.
There is a lack of emphasis on practical skills and real-world application of knowledge.
Disparities in quality of education between urban and rural areas exist.
The system is also criticized for its rigid structure and limited opportunities for creativit...
I applied via LinkedIn and was interviewed before Nov 2021. There were 2 interview rounds.
(2 Questions)
- Q1. Tell me about yourself
- Q2. Your work experience
Interview Preparation Tips
Go prepared
Do your prior research about company
I applied via Referral and was interviewed before Apr 2021. There was 1 interview round.
(6 Questions)
- Q1. Share details of your previous job.
- Q2. Why should we hire you?
- Q3. Why are you looking for a change?
- Q4. Where do you see yourself in 5 years?
- Q5. What are your strengths and weaknesses?
- Q6. Tell me about yourself.
Interview Preparation Tips
Interview questions from similar companies
I applied via Company Website and was interviewed in Sep 2021. There was 1 interview round.
Interview Questionnaire
4 Questions
- Q1. Why I joined cuemath?
- Q2. Cuemath is a beyond school math learning program that facilitates children learning fundamental maths using a simple and easy methodology. Cuemath approach is holistic and includes critical thinking an...
- Q3. What is the difference between basic working and hard working??
- Q4. What is the role of sales Executive??
Interview Preparation Tips
Customer Support Executive Interview Questions & Answers
Testbook.com
Anonymous
posted on 23 Aug 2024
(2 Questions)
- Q1. Who is a good customer Service executive?
- Ans.
A good customer service executive is someone who is empathetic, patient, knowledgeable, and proactive in solving customer issues.
Empathetic - able to understand and relate to customers' feelings and concerns
Patient - able to remain calm and composed, even in challenging situations
Knowledgeable - has a deep understanding of the product or service being offered
Proactive - takes initiative to address customer issues befor
- Q2. What qualities a good customer Service executive must possess?
- Ans.
A good customer service executive must possess strong communication skills, empathy, patience, problem-solving abilities, and a positive attitude.
Strong communication skills to effectively interact with customers and colleagues
Empathy to understand and address customer concerns
Patience to handle difficult situations and irate customers calmly
Problem-solving abilities to resolve issues efficiently
Positive attitude to ma...
Jolly Mongia
(1 Question)
- Q1. Learning about your background and experience. Questions related to work culture scenarios.
(1 Question)
- Q1. Behavorial and situation based questions
Selected
I applied via Recruitment Consulltant and was interviewed before Feb 2023. There was 1 interview round.
(5 Questions)
- Q1. Where do you want to see yourself in next 5years
- Q2. Why work from home
- Q3. Only 2 questions was asked
- Q4. Previous work experiences
- Q5. How will you manage your work
Interview Preparation Tips
BYJU'S Interview FAQs
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BYJU'S Customer Success Specialist Interview Process
based on 4 interviews
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BYJU'S Customer Success Specialist Reviews and Ratings
based on 53 reviews
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