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BYJU'S Customer Success Specialist Interview Questions and Answers
BYJU'S Customer Success Specialist Interview Experiences
6 interviews found
Selected
(1 Question)
- Q1. Self introduction
(1 Question)
- Q1. Method of operation
- Ans.
Method of operation refers to the way in which a system or process functions.
Method of operation outlines the steps or procedures involved in carrying out a task.
It helps in understanding how a system works and how to effectively use it.
Examples include user manuals, standard operating procedures, and training materials.
(1 Question)
- Q1. Salary discussion
Selected
I applied via Walk-in and was interviewed before Feb 2023. There was 1 interview round.
(5 Questions)
- Q1. Personal information,last job experience,why you want to change the previous job,and some general knowledge
- Q2. Name,Adress,what i used to do previously and why i am joining this company,ctc,what is photosynthesis from science was asked
- Q3. Discussion about salary,company benifits
- Q4. Documentation send through mail
- Q5. Will be loyal to the company if any hardships comes around
Selected
I applied via Naukri.com and was interviewed before Mar 2023. There was 1 interview round.
(8 Questions)
- Q1. Tell about yourself Y byjus What u know about byjus What do u think will be ur roles and responsibilities
- Q2. Why do u want to join byjus
- Q3. What u know about byjus
- Q4. What do u think will be your roles and responsibilities
- Q5. Tell me about your hobbies
- Q6. How many languages u speak
- Q7. Tested my communication skill
- Q8. Asked about extra curricular activities
Interview Preparation Tips
What people are saying about BYJU'S
mithun c1
Selected
I applied via LinkedIn and was interviewed before Sep 2022. There were 3 interview rounds.
(1 Question)
- Q1. Why are you choosing byjus?
(1 Question)
- Q1. What do you think about the current educational system in India?
- Ans.
The current educational system in India has both strengths and weaknesses.
The system focuses heavily on rote memorization and exams, which can be stressful for students.
There is a lack of emphasis on practical skills and real-world application of knowledge.
Disparities in quality of education between urban and rural areas exist.
The system is also criticized for its rigid structure and limited opportunities for creativit...
BYJU'S interview questions for designations
I applied via LinkedIn and was interviewed before Nov 2021. There were 2 interview rounds.
(2 Questions)
- Q1. Tell me about yourself
- Q2. Your work experience
Interview Preparation Tips
Go prepared
Do your prior research about company
I applied via Referral and was interviewed before Apr 2021. There was 1 interview round.
(6 Questions)
- Q1. Share details of your previous job.
- Q2. Why should we hire you?
- Q3. Why are you looking for a change?
- Q4. Where do you see yourself in 5 years?
- Q5. What are your strengths and weaknesses?
- Q6. Tell me about yourself.
Interview Preparation Tips
Interview questions from similar companies
Customer Service Executive Interview Questions & Answers
Testbook.com
Anonymous
posted on 28 Apr 2024
Selected
I applied via Company Website and was interviewed in Mar 2024. There were 2 interview rounds.
(1 Question)
- Q1. Soft skills test
Irate customer wanted a refund, write an email saying we do not have refund policy.
Customer Support Executive Interview Questions & Answers
Testbook.com
Anonymous
posted on 23 Aug 2024
(2 Questions)
- Q1. Who is a good customer Service executive?
- Ans.
A good customer service executive is someone who is empathetic, patient, knowledgeable, and proactive in solving customer issues.
Empathetic - able to understand and relate to customers' feelings and concerns
Patient - able to remain calm and composed, even in challenging situations
Knowledgeable - has a deep understanding of the product or service being offered
Proactive - takes initiative to address customer issues befor
- Q2. What qualities a good customer Service executive must possess?
- Ans.
A good customer service executive must possess strong communication skills, empathy, patience, problem-solving abilities, and a positive attitude.
Strong communication skills to effectively interact with customers and colleagues
Empathy to understand and address customer concerns
Patience to handle difficult situations and irate customers calmly
Problem-solving abilities to resolve issues efficiently
Positive attitude to ma...
I applied via Company Website and was interviewed in Sep 2021. There was 1 interview round.
Interview Questionnaire
4 Questions
- Q1. Why I joined cuemath?
- Q2. Cuemath is a beyond school math learning program that facilitates children learning fundamental maths using a simple and easy methodology. Cuemath approach is holistic and includes critical thinking an...
- Q3. What is the difference between basic working and hard working??
- Q4. What is the role of sales Executive??
Interview Preparation Tips
Selected
I applied via Recruitment Consulltant and was interviewed before Feb 2023. There was 1 interview round.
(5 Questions)
- Q1. Where do you want to see yourself in next 5years
- Q2. Why work from home
- Q3. Only 2 questions was asked
- Q4. Previous work experiences
- Q5. How will you manage your work
Interview Preparation Tips
BYJU'S Interview FAQs
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BYJU'S Customer Success Specialist Interview Process
based on 4 interviews
Interview experience
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BYJU'S Customer Success Specialist Reviews and Ratings
based on 53 reviews
Rating in categories
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