Unboxfame India Private Limited Customer Success Specialist Interview Questions and Answers

I have a Bachelor's degree in Business Administration and 3 years of experience in customer service.

• Bachelor's degree in Business Administration

• 3 years of experience in customer service

• Strong communication and problem-solving skills

• Experience in handling customer inquiries and resolving issues

• Familiarity with CRM systems and customer success strategies

Yes, my in-laws were supportive of my job decision.

• My in-laws were supportive of my career choice and understood the importance of my job.

• They were happy to see me pursuing my passion and contributing to our household income.

• Having their approval and support made it easier for me to focus on my job and excel in my role.

No, my husband's opinion is not relevant to this position.

• My husband's opinion is not a factor in my qualifications for this role.

• My qualifications and experience are what matter in this interview.

• Personal relationships should not impact professional decisions.

I believe in open communication and setting boundaries to manage relationships with in-laws post marriage.

• Open communication is key to address any challenges that may arise with in-laws

• Setting boundaries is important to maintain a healthy balance between family relationships

• Discussing responsibilities and expectations with spouse can help in managing in-laws effectively

• Seeking support from spouse in dealing with any co

I am okay with the salary offer of 20k as a fresher for the Customer Success Specialist role.

• I am willing to start my career in customer success and gain experience.

• I understand that as a fresher, I may need to prove myself before negotiating for a higher salary.

• I am confident in my abilities to excel in this role and contribute to the success of the company.