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Planview Customer Success Specialist Interview Questions and Answers

Updated 25 Jul 2024

Planview Customer Success Specialist Interview Experiences

1 interview found

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Question on resume
  • Q2. As a csm what your cadences looked like
  • Ans. 

    My cadences as a CSM involved regular check-ins, proactive outreach, and personalized communication.

    • Scheduled regular check-in calls with clients to review progress and address any concerns

    • Sent proactive emails with helpful resources or tips to support client success

    • Personalized communication based on each client's specific needs and goals

    • Used a mix of phone calls, emails, and in-app messages to stay connected with cli

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview based on experience.

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I appeared for an interview before Feb 2024.

Round 1 - HR 

(1 Question)

  • Q1. Can you provide details about your working experience?
Round 2 - Technical 

(1 Question)

  • Q1. Customer Support Question

I applied via Referral and was interviewed before Sep 2021. There were 2 interview rounds.

Round 1 - Coding Test 

Moderate difficult with business reasoning

Round 2 - Technical 

(1 Question)

  • Q1. Prior work Ex mostly and a case study

Interview Preparation Tips

Interview preparation tips for other job seekers - Know SAS products and it's implementation use cases in detail with statistical knowledge

I applied via Recruitment Consultant and was interviewed in Apr 2020. There were 4 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Object Oriented Concepts and basic list/tuple/dictionary/ datetime conversion
  • Q2. Project done in last company and how will you help Saama?

Interview Preparation Tips

Interview preparation tips for other job seekers - Try to frame answers end to end and stick to what you have done. Don't try to exaggerate.

I applied via Company Website and was interviewed in Jul 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Complex sql scenarios and their results
  • Ans. 

    Complex SQL scenarios and their results

    • Using subqueries to filter data

    • Joining multiple tables with complex conditions

    • Using window functions to calculate running totals

    • Pivoting data to transform rows into columns

    • Using recursive queries to traverse hierarchical data

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Should have strong knowledge in SQL, ETL & DWH concepts

Skills evaluated in this interview

I applied via Walk-in and was interviewed before Mar 2021. There were 3 interview rounds.

Round 1 - Aptitude Test 

Aptitude test

Round 2 - Group Discussion 

Current affairs

Round 3 - Technical 

(1 Question)

  • Q1. Puzzle , sql related questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Be yourself, whatever you know just be confident

I applied via Referral and was interviewed before Jul 2021. There were 3 interview rounds.

Round 1 - Coding Test 

If you are a fresher , then this is for you else almost no coding test for experienced candidates.

Round 2 - One-on-one 

(1 Question)

  • Q1. Javascript basics, Angular react general questions depends upon profile.
Round 3 - Behavioral 

(1 Question)

  • Q1. They asked general questions related to some hectic situation faced in previous company / project..

Interview Preparation Tips

Interview preparation tips for other job seekers - Be calm . Clear your basics . That's it.

Intern Interview Questions & Answers

Ciklum user image Anonymous

posted on 10 May 2024

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before May 2023. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Basic oops concepts
  • Q2. Everything on resume
Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
4-6 weeks
Result
No response

I applied via Naukri.com and was interviewed in Sep 2024. There were 5 interview rounds.

Round 1 - Coding Test 

Leetcode easy level questions

Round 2 - Technical 

(1 Question)

  • Q1. Eliminate subsequent repetitions in a string
  • Ans. 

    Remove subsequent repetitions in a string

    • Iterate through the string and compare each character with the next one

    • If they are the same, remove the repetition by shifting the characters to the left

    • Repeat this process until all repetitions are eliminated

  • Answered by AI
Round 3 - One-on-one 

(1 Question)

  • Q1. Behavioral questions asked by Delivery Manager
Round 4 - Client Interview 

(1 Question)

  • Q1. Behavioral round and past experience
Round 5 - Client Interview 

(2 Questions)

  • Q1. Design a URL shortener
  • Ans. 

    A URL shortener is a tool that takes a long URL and generates a shorter, more manageable link.

    • Generate a unique short code for each long URL

    • Store the mapping between short code and long URL in a database

    • Redirect users from short URL to original long URL when accessed

  • Answered by AI
  • Q2. Write unit test for a sevice class
  • Ans. 

    Unit test for a service class

    • Create a test class for the service class

    • Mock any dependencies of the service class

    • Write test methods to cover different scenarios

    • Use assertions to verify the expected outcomes

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - The fifth client technical interview went on for at least 2 hours. I was not shortlisted after 5 rounds of interview. The HR recruiter didn't inform this decision even after multiple follow-ups by call.

Skills evaluated in this interview

I applied via Recruitment Consulltant and was interviewed before Oct 2021. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Reasoning and aptitude questions are given

Round 3 - HR 

(2 Questions)

  • Q1. Tell all concepts of Overloading
  • Ans. 

    Overloading is a concept in programming where multiple functions can have the same name but different parameters.

    • Functions with the same name but different parameters can be defined in a class

    • Overloading allows for flexibility in function usage

    • Example: void print(int num) and void print(string text) are overloaded functions

  • Answered by AI
  • Q2. Tell me about a live example of inheritance
  • Ans. 

    Inheritance in software development allows a class to inherit properties and behaviors from another class.

    • Inheritance allows a subclass to reuse code from a superclass

    • Subclass can also add new functionalities or override existing ones

    • Example: Animal class can be a superclass with properties like name and age, while Dog class can inherit from Animal and add a method bark()

  • Answered by AI
Round 4 - HR 

(1 Question)

  • Q1. Tell about the your self

Interview Preparation Tips

Interview preparation tips for other job seekers - Do prepare all basic concepts of oops, practice all the concepts

Planview Interview FAQs

How many rounds are there in Planview Customer Success Specialist interview?
Planview interview process usually has 1 rounds. The most common rounds in the Planview interview process are One-on-one Round.
How to prepare for Planview Customer Success Specialist interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Planview. The most common topics and skills that interviewers at Planview expect are Agile Coaching, Automation Testing, Change Management, Enterprise Architecture and German.

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Planview Customer Success Specialist Interview Process

based on 1 interview

Interview experience

4
  
Good
View more

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₹16 L/yr - ₹20 L/yr
146% more than the average Customer Success Specialist Salary in India
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