upGrad Customer Success Manager Interview Questions and Answers

Q1. Tell me something about yourself?
Ans. 1- Always start with your name, city where do you belong with current location of living. 2- Preceding with your current qualification or job experience alongwith some relevant skills, thereafter you could add some other expertise that relevant to JD (which have you applied for?) 3- Closed introduction with speaking about one best fit skill that extremely required for the position and you already have that skill. Thank...read more
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Q2. How did you know or get about this job position opening?
Ans. Always keep it simple and short like I got to know about this position through my LinkedIn profile wherein I applied for the same.
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Q3. What do you know about Byjus or any company in which you have applied for job?
Ans. Always speak about company vision and mission and some their best services along with brief details of their inception in the market. Tip:- Please go and do Google about company before an interview in which company you are going to get interview. And prepare bit yourself about this question.
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Q4. Why do you want to work in our company?
Ans. Show your realistic interest in the form of some vision of your career matching with their company's mission and vision. Example:- I want to assist students in solving their queries with latest modern way of education system which is the foundation of byjus company to provide their students solution. Therefore I am able to see my goals matching with company and I really want to work without byjus as they always provid...read more
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What is aptitude test?

Online study and off-line which one is better?

Someone not interested in assignments.

Q1. Why you choice to join with us
Ans. Because write now Indias largest and most trusted education system is BYJU'S. thats why not one me everyone want to join his/her children in BYJU'S.
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Q2. What is more important to you education or money?
Ans. Obviously is education because educated person make money so easily and how to hold the mobey they know very well
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Q1. Tell me about your self
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Q1. Tell me about yourself
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Q2. Why do you wanna join Talentedge?
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Q3. What you know about Edtech Industry?
Ans. 
Edtech industry refers to the use of technology in education to enhance learning and teaching experience.
• Edtech includes online learning platforms, educational apps, and digital tools for teachers.

• The industry has seen significant growth due to the COVID-19 pandemic and the shift to remote learning.

• Examples of edtech companies include Coursera, Khan Academy, and Duolingo.

• Edtech has the potential to improve access to ed...read more
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Q1. Tell me about yourself.
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Q1. What is Ed-tech?
Ans. 
Ed-tech refers to the use of technology to facilitate learning and education.
• Ed-tech includes online learning platforms, educational apps, and digital tools for teaching and learning.

• It aims to enhance the educational experience, make learning more accessible, and improve student outcomes.

• Examples of ed-tech companies include Khan Academy, Coursera, and Duolingo.
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Q2. What is digital marketing?
Ans. 
Digital marketing is the use of online channels to promote products or services to a targeted audience.
• Involves using social media, email, websites, and search engines for marketing purposes

• Includes strategies such as SEO, SEM, content marketing, and influencer marketing

• Allows for targeted advertising based on demographics, interests, and behavior

• Provides measurable results through analytics and tracking tools
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Q3. What are the responsibilities of learning consultant
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Q4. Sales round - a book
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Q1. Just personal details, actually not a tough interview anyone can easily get a job here experience not required, once you get placed they will give training for what to do and what not to do and after getti...read more
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Q2. No such formal questions you are selected that it
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Q1. The first round of interviews was smooth; I had to visit their office in Andheri and then have a face-to-face conversation with Neeraj sir (Hr). The questions were to introduce yourself, what is big data, ...read more
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Q2. After answering, he seemed somehow satisfied, but later he was encouraging me to enroll in their course and enhance my skills. And I'm still getting their emails and promotional messages for the same.
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Q1. The second round was on the call, which was rescheduled thrice. Then finally I got a call where Ashish sir (Hr) asked me to introduce myself, what are T&Z testing, overfitting, K neighbour algorithm, can w...read more
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Q2. The job position was for a fresher Data analyst, but they were asking questions related to Data scientist position. Basically, they were looking for a candidate who has hands-on experience with real-time d...read more
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HR will conduct a 30 Minutes of aptitude test

Case study would be handed over to you for any topic related to any project management

Q1. Final round would be with project team owners & business heads
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Q2. Business head might meet you as per his availability
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