Simplilearn Senior Customer Success Manager Interview Questions and Answers

Question was moderate.based on logical reasoning and math.

Coding test question based on sql and python.

Q1. Why you want to join Ed tech company
Ans. 
I am passionate about using technology to enhance education and believe in the mission of Ed tech companies.
• I have a background in education and technology, making me a perfect fit for an Ed tech company.

• I am excited about the opportunity to innovate and improve the way students learn through technology.

• I believe in the potential of Ed tech companies to make a positive impact on education globally.
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Q2. Why you want to join great learning
Ans. 
I want to join Great Learning to be a part of a dynamic team and contribute to impactful projects.
• Great Learning has a strong reputation for providing quality education and training in the field of project management.

• I am impressed by the company's commitment to innovation and continuous learning.

• I believe that working at Great Learning will provide me with opportunities for professional growth and development.

• I am exc...read more
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Create a content markteting plan for the blog

Q1. Elaborate about the plan you created
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Q2. How do you prioritise keywords to work on
Ans. 
I prioritize keywords based on relevance, search volume, competition, and potential impact on business goals.
• Identify keywords relevant to the business or industry

• Consider search volume to target high traffic keywords

• Assess competition to determine feasibility of ranking

• Align keywords with business goals and target audience

• Regularly review and adjust keyword strategy based on performance
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HR will conduct a 30 Minutes of aptitude test

Case study would be handed over to you for any topic related to any project management

Q1. Final round would be with project team owners & business heads
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Q2. Business head might meet you as per his availability
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Q1. My-Self, Past Organization Working - Learning & Understanding
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Q1. MS - Office Knowledge, Learning & Students Handling capability.
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Q1. The first round of interviews was smooth; I had to visit their office in Andheri and then have a face-to-face conversation with Neeraj sir (Hr). The questions were to introduce yourself, what is big data, ...read more
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Q2. After answering, he seemed somehow satisfied, but later he was encouraging me to enroll in their course and enhance my skills. And I'm still getting their emails and promotional messages for the same.
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Q1. The second round was on the call, which was rescheduled thrice. Then finally I got a call where Ashish sir (Hr) asked me to introduce myself, what are T&Z testing, overfitting, K neighbour algorithm, can w...read more
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Q2. The job position was for a fresher Data analyst, but they were asking questions related to Data scientist position. Basically, they were looking for a candidate who has hands-on experience with real-time d...read more
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