BYJU'S Customer Success Manager Reviews

Likes

The payment procedure of byju's is extremely good we always use to receive our salaries on the particular dates there was no other consequences we have ever faced during receiving payment so salary

Dislikes

The work culture is extremely toxic the management has no control over the what politics work life balance is low people are treated like machines, while doing sales we need to compromise our work ethics sometime customer satisfaction part is not being entertain by the manager

Likes

Nothing to like

Dislikes

From higher management everyone are not even fit for for the higher roles false commitments, ruined many people carriers by fake words, will make us to work 24/7 and at last they will not even pay salaries and eventually everyone will be laid off

Work Details

Work timings: Strict Timings

Likes

I apprectaite them for giving me my first job right during my graduation. The pay was pretty good and it was unexpected. The company focused on employee development. There were frequent team outings and rewards given for good performance. I felt valuable while working with byjus. Few managers who had good experience outside byjus were very supportive and acknowledged harkwork and efforts.

Dislikes

Tough the pay was very good but the work-life balance was negligible. Even if you had 30 casual leaves available , 15 sick leaves. U had to email manager well in advance for your sick leaves also. How on earth can a person predict when he or she is gonna fell sick? Plus sometimes it was like working for no heart person. There was zero human nature seen in managers who had started career in byjus and were working for the company for quite a lot time. Ultimately it's because of those careless and inhuman Managers that the company is losing everything....Read More

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Likes

Good salary and incentives

Dislikes

No

Likes

As it was a startup there was lot of opportunity to learn

Dislikes

No work life balance

Likes

Work from home

Dislikes

Office work

Likes

nothing

Dislikes

no peace, no work life balance, toxic work culture,

Likes

No

Dislikes

Company got bankcakapt company stop it's operations

Likes

Nothingggggg I really request people, this is a genuine review, don't ever work there Have no job rather to work there

Dislikes

I have worked over there for 4 months, their training is difficult but after completing it, and doing one other of service , I left the job because of huge work pressure and they have given me negative FnF They were not responding and I posted this complain on social media and they contacted but doesn't helped me out Now I need to pay them 6000 wow... This company really deserve a failure. They didn't even given me experience letter I just have separation mail...Read More

Likes

I heard that the work culture isn't good and they follow wrong sales tactics and that would be true I am sure but I never experienced that being a non sales person. I liked the culture. All my managers in every project were very supportive and friendly.

Dislikes

Job Security. But that was also not company's fault since it went down itself how could it save other people's jobs.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Great Learning Experience - Opportunities for skill development and learning. - Collaborative work environment with supportive colleagues. Enjoying my work regularly basis to generate revenues

Dislikes

I don't dislike

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City, Travel Within Country.

Likes

I really appreciate the innovative and fast placed environment at BYJUS. And it's the best company and I have really enjoyed working with byjus.

Dislikes

While appreciate many aspects of working at BYJUS, one challenge I encountered was a rapid pace of growth, which sometimes made it difficult to implement longer-term solutions.

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Everything about the company was awesome Until March 2022, then its the opposite.

Dislikes

1. Fraudulent Management, no matter what they say, I have seen their fraudulent activities live and surprised how the founders are still roaming freely. 2. Has spoiled 1000's of customer Bureau score by opening the loans in their name, not closing the loans even after customer cancelling the course and they just let the loan go to delinquency by lying to the customer that the loan is closed. Customer will only get to know about this when they go to apply for a new loan and gets rejected due to bad bureau score. 3. This is even worst than point 2, they collected EMI's and Foreclosure from customers and they never remitted that money against customers loan. There are 1000's of customers who have made 100% payment but their loan is under delinquency because Byjus has utilized the payment money and left the loans go into delinquency. 4. Money laundering has happened from the company in a very creative way by fooling the entire law. 5. The list goes on....Read More

Work Details

Work days: Monday to Friday (Flexible Timings)

Likes

Good knowledge providing edu tech but work culture is aggressive and people are addicted to their culture and many pains and many torture for employees, doesn't went outside of company , everyone know what they're doing but it was made by their hierarchies.

Dislikes

Deposit all pending salaries to their employees account, even for me .

Likes

Salary gets credited on 1st of every month.

Dislikes

No appraisal, no promotion, no recognition, pure politics, no payment of variable part of salary, reduction in ctc without notifying employees, terrible work culture, People here believe in playing blame games than providing or finding solution for a problem. Organization is focused on sales only, disrupted operations, they are

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Likes

You have freedom to run your centre according to you as an Academic Manager. I got learn a lot if things like parent (customer handling,Faculty Management, Work Load is very less, If you are preparing for an exam this job is best for you because you get a lot of time for self study and self development. The pay scale is amazing specially if you are a fresher.

Dislikes

No job security, You can be laid off at any time during cost cutting, It won't matter how good you are at your work or what ever good you have done for the company if you will in upper bucket (high package) you can we laid off at any cost-cutting process.