BT Group Interview Questions, Process, and Tips

Q1. Are you comfortable in saree?
Ans. 
Yes, I am comfortable in saree and have experience wearing it for formal occasions.
• I have been wearing saree for formal events and functions for many years.

• I am confident in carrying myself well in a saree.

• I believe saree adds a touch of elegance and professionalism to my appearance.
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Q2. How much experience do you have?
Ans. 
I have 5 years of experience working in front office roles.
• 5 years of experience in front office roles

• Proficient in handling front desk operations

• Skilled in managing guest inquiries and reservations

• Familiar with using office software and equipment

• Strong communication and customer service skills
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I had to idea about the questions asked here.

It was easy , grammar, listening, comprehension, match mazes.

Q1. About upselling
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Q2. How to convince a customer to buy your product.
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Q1. Why did you leave the last employer?
Ans. 
Seeking new challenges and growth opportunities in a different work environment.
• Looking for career advancement

• Desire for new challenges

• Relocation

• Better work-life balance

• Company downsizing or restructuring
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Q2. Do you know anything about upselling?
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Q1. Why you are not pursuing your education instead of joining BT?
Ans. 
I believe gaining practical work experience at BT will complement my education and help me develop valuable skills.
• I value hands-on experience and believe it will enhance my learning

• I see the opportunity at BT as a chance to apply my knowledge in a real-world setting

• I believe in the importance of gaining industry experience alongside formal education
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Q2. Are you OK with voice or night shift?
Ans. 
Yes, I am comfortable with voice and night shifts.
• I have previous experience working night shifts in my previous job.

• I am a night owl and perform well during late hours.

• I understand the importance of providing support to customers at all times, including during night shifts.
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Q1. Tell me about yourself.
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