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BT Business Customer Support Executive Interview Questions and Answers

Updated 20 Jun 2023

BT Business Customer Support Executive Interview Experiences

1 interview found

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Jun 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Logical Reasoning, math and aptitude

Round 3 - Group Discussion 

Group discussion on different topics with 10 others

Round 4 - One-on-one 

(2 Questions)

  • Q1. Why you want to join BT?
  • Q2. What is your goal in next 5 year

Interview Preparation Tips

Interview preparation tips for other job seekers - Make sure to discuss your salary before. They usually offer more but actual is completely different. I had to make complaint after I joined.

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant

Round 1 - Aptitude Test 

Aptitude test with multiple questions with grammar and punctuation

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
No response
Round 1 - Technical 

(2 Questions)

  • Q1. Last working experience
  • Q2. How you handle situations
Interview experience
2
Poor
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
No response

I applied via Referral and was interviewed in Sep 2023. There were 5 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Self introduction
Round 3 - Aptitude Test 

Aptitude questions/English test

Round 4 - One-on-one 

(1 Question)

  • Q1. With team leader. They'll ask about your past experience and JD
Round 5 - One-on-one 

(1 Question)

  • Q1. Final round was with the manager

Interview Preparation Tips

Interview preparation tips for other job seekers - Manager was rude
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via LinkedIn and was interviewed in Jun 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Aptitude Test 

They send you a link to take an aptitude test.. after that they will send you your result.

Round 3 - Coding Test 

Ther were 3 other after behavior test , there were 3 games .. math, puzzle and a memory test game

Interview Preparation Tips

Interview preparation tips for other job seekers - Just make sure you look at camera not your screen .

BT Business Interview FAQs

How many rounds are there in BT Business Customer Support Executive interview?
BT Business interview process usually has 4 rounds. The most common rounds in the BT Business interview process are Resume Shortlist, Aptitude Test and Group Discussion.

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BT Business Customer Support Executive Interview Process

based on 1 interview

Interview experience

4
  
Good
View more

Fast track your campus placements

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BT Business Customer Support Executive Salary
based on 37 salaries
₹2.2 L/yr - ₹5.5 L/yr
30% more than the average Customer Support Executive Salary in India
View more details

BT Business Customer Support Executive Reviews and Ratings

based on 4 reviews

2.3/5

Rating in categories

2.0

Skill development

2.7

Work-life balance

2.2

Salary

3.0

Job security

1.7

Company culture

2.0

Promotions

2.0

Work satisfaction

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