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BT Business

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4.1

based on 1.3k Reviews

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BT Business Customer Support Executive Interview Questions and Answers

Updated 20 Jun 2023

BT Business Customer Support Executive Interview Experiences

1 interview found

Customer Support Executive Interview Questions & Answers

user image Anonymous

posted on 20 Jun 2023

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Jun 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Logical Reasoning, math and aptitude

Round 3 - Group Discussion 

Group discussion on different topics with 10 others

Round 4 - One-on-one 

(2 Questions)

  • Q1. Why you want to join BT?
    • Add your answer
  • Q2. What is your goal in next 5 year
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Make sure to discuss your salary before. They usually offer more but actual is completely different. I had to make complaint after I joined.

Top trending discussions

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Career Growth
2w
a system engineer
New Job Anxiety?
Hey all I recently got an offer from a company as it offered me a 60-70 % hike over my current company which was about to secure a job. I am having 3 years of experience in SAP BW domain and mostly and in this I have worked for 1.6 years in BW support and that too in night shifts where there is not much work. I started preparing interviews and cleared them and now got an offer and I put my notice and my last working day was next week. Now coming to the main part even though I'm good about most part having less real time experience and exposure is freaking me out and what will be the new company expectations and I decided to work hard to learn all the details it's just the hands on I'm not sure. With in mean time I'll be preparing in that company I mean once I join should I need to tell my lead or manager that this is at where am I and should I just bluff them as i know everything. Any suggestions please...the joining date is around the corner which gives me more anxiety
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Interview questions from similar companies

Customer Support Associate Interview Questions & Answers

TransPerfect user image Anonymous

posted on 24 Oct 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant

Round 1 - Aptitude Test 

Aptitude test with multiple questions with grammar and punctuation

Customer Relation Officer Interview Questions & Answers

TransPerfect user image mrunal harmalkar

posted on 6 Jun 2024

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
No response
Round 1 - Technical 

(2 Questions)

  • Q1. Last working experience
    • Add your answer
  • Q2. How you handle situations
    • Add your answer

Customer Service Associate Interview Questions & Answers

Lumen Technologies user image Anonymous

posted on 4 Dec 2023

Interview experience
2
Poor
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
No response

I applied via Referral and was interviewed in Sep 2023. There were 5 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Self introduction
    • Add your answer
Round 3 - Aptitude Test 

Aptitude questions/English test

Round 4 - One-on-one 

(1 Question)

  • Q1. With team leader. They'll ask about your past experience and JD
    • Add your answer
Round 5 - One-on-one 

(1 Question)

  • Q1. Final round was with the manager
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Manager was rude

Customer Service Associate Interview Questions & Answers

Lumen Technologies user image Anonymous

posted on 6 Jul 2023

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via LinkedIn and was interviewed in Jun 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Aptitude Test 

They send you a link to take an aptitude test.. after that they will send you your result.

Round 3 - Coding Test 

Ther were 3 other after behavior test , there were 3 games .. math, puzzle and a memory test game

Interview Preparation Tips

Interview preparation tips for other job seekers - Just make sure you look at camera not your screen .
More about working at BT Business

BT Business Interview FAQs

How many rounds are there in BT Business Customer Support Executive interview?
BT Business interview process usually has 4 rounds. The most common rounds in the BT Business interview process are Aptitude Test, Group Discussion and One-on-one Round.

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Low Confidence means the data is based on a small number of responses received from the candidates.

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BT Business Customer Support Executive Salary
based on 37 salaries
₹2.2 L/yr - ₹5.5 L/yr
37% more than the average Customer Support Executive Salary in India
View more details

BT Business Customer Support Executive Reviews and Ratings

based on 3 reviews

3.0/5

Rating in categories

2.5

Skill development

2.5

Work-Life balance

2.8

Salary & Benefits

3.0

Job Security

2.0

Company culture

2.5

Promotions/Appraisal

2.5

Work Satisfaction

Explore 3 Reviews and Ratings
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