BT Business Customer Service Advisor Interview Questions and Answers

They send you a link to take an aptitude test.. after that they will send you your result.

Ther were 3 other after behavior test , there were 3 games .. math, puzzle and a memory test game

Q1. What are your salary expectations?
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Q2. What is your family background?
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Q3. Share details of your previous job.
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Q4. Why should we hire you?
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Q5. Why are you looking for a change?
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Q6. Where do you see yourself in 5 years?
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Q7. What are your strengths and weaknesses?
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Q8. Tell me about yourself.
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Q9. Salry increment, other benefits, allowances
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90 mins , 3 coding questions

Q1. Sorting techniques, Major Project, OS, DSA
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Q1. What is power interface unit,
Ans. 
A power interface unit is a device that connects multiple power sources to a single device or system.
• It allows for efficient power management and distribution.

• It can be used in various industries such as telecommunications, data centers, and aviation.

• Examples include PDUs (power distribution units) and UPSs (uninterruptible power supplies).
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Written test based on mathematical..analytical

Q1. Technical based upon telecom
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Q1. Hr round based upon family and salary
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Q1. What is formula of inventory turnover ratio
Ans. 
Inventory turnover ratio formula is Cost of Goods Sold divided by Average Inventory.
• Inventory turnover ratio measures how quickly a company sells its inventory.

• It indicates the efficiency of a company's inventory management.

• A higher ratio is better as it means the company is selling its inventory quickly.

• Formula: Inventory turnover ratio = Cost of Goods Sold / Average Inventory

• Example: If a company has a COGS of $500,0...read more
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Q2. Question from past company like explain aufit process
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Q1. Quantity of steel in over head tanks of various capacities.
Ans. 
The quantity of steel in overhead tanks varies based on their capacities.
• The quantity of steel required for an overhead tank depends on the size and shape of the tank.

• Calculations involve determining the surface area of the tank walls and base, and the thickness of the steel used.

• Different capacities of overhead tanks will require different amounts of steel.

• For example, a 1000 liter tank will require less steel compare
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Q2. How many days a over head tank take to finish?
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The time it takes to finish an overhead tank depends on various factors such as size, materials used, labor availability, and weather conditions.
• Factors affecting the time to finish an overhead tank include size of the tank, materials used, labor availability, and weather conditions.

• For example, a small overhead tank made of concrete may take a few days to finish, while a larger tank made of steel could take weeks.

• Effi...read more
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Q3. Process of hydro pressure tesing of line .
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Hydro pressure testing of a line involves filling the line with water and pressurizing it to check for leaks or weaknesses.
• Fill the line with water to the required pressure level

• Monitor the pressure for a specified duration to ensure it remains stable

• Inspect the line for any leaks or weaknesses

• Release the pressure and drain the water from the line after testing

• Document the results and any necessary repairs or maintenan
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Q4. Full form of HDPE pipe .
Ans. 
High Density Polyethylene pipe
• HDPE stands for High Density Polyethylene

• HDPE pipes are commonly used in water supply, drainage, and gas distribution systems

• They are known for their durability, flexibility, and resistance to corrosion

• HDPE pipes are lightweight and easy to install, making them a popular choice in construction projects
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Q5. Process of air valve, sluice valve and scour valve and fire hydrant fixing .
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Q1. Vendor development of execution work .
Ans. 
Vendor development of execution work involves building relationships with vendors to ensure successful completion of project tasks.
• Identify potential vendors who can provide the required services or products

• Negotiate contracts and agreements with vendors to establish terms and conditions

• Monitor vendor performance to ensure they meet project requirements and deadlines

• Provide feedback to vendors to improve their performa...read more
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Q2. Team management
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Q1. Previous employment salery
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Q2. Previous employment roles and responsibilities
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Managed multiple projects simultaneously, overseeing timelines, budgets, and resources.
• Led cross-functional teams to ensure project goals were met

• Developed project plans and schedules

• Monitored project progress and reported updates to stakeholders

• Identified and resolved project issues and risks

• Managed project budgets and resources effectively
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Q3. Expectations of salery
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I have researched the average salary range for Project Managers in this industry and location.
• Researched average salary range for Project Managers in industry and location

• Considered my experience, skills, and qualifications when determining salary expectations

• Open to negotiation based on benefits package and growth opportunities
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