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Filter reviews by BT Business Customer Support Executive Reviews
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What employees say about BT Business?
Insights from employee reviews on AmbitionBox
Gender based rating
Rated by Women
1 reviews
Rated by Men
3 reviews
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4 reviews found
Customer Support Executive in Gurgaon / Gurugram
Full Time
Back Office Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing much. If you want a back office job with no future endeavours, then go for it.
Dislikes
Zero work life balance in ground level operations. The senior departments will enjoy, while the ground level work will kill you.
- Salary - Poor
- Skill development - Poor
- Promotions - Poor
- Work satisfaction - Poor
- Company culture - Bad
- Work-life balance - Poor
Customer Support Executive in Gurgaon / Gurugram
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Transportation
Dislikes
Everything apart from transport
- Salary - Bad
- Skill development - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
Work Details
Work policy: 3 days/week from office
Work days: Alternate Saturday off (Flexible Timings)
Work related travel: This is a desk job.
Customer Support Executive in Gurgaon / Gurugram
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
It is the best.
- Salary - Good
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nothing
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Customer Support Executive in Kolkata
Intern
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing is there to be like.
Dislikes
Toxic environment. Especially the Trainor guys who are senior of the new joiners and too much partiality. That please not for the good persons. Most of the toxic people are present. I refer to not to go there any if they want their mental peace.
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
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Similar Designation Reviews
Analyst in Gurgaon / Gurugram
Full Time
Accounting & Taxation Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Very nice culture
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Good
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Learning is little less
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Senior Associate in Gurgaon / Gurugram
Full Time
Operations Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
It is pleasure working with such a wonderful brand ♥️
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Na
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Strict Timings)
Senior Associate in Kolkata
Full Time
IT Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Job security - Good
- Work-life balance - Good
Dislikes
- Salary - Bad
- Skill development - Poor
- Promotions - Bad
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Customer Support Associate in Kolkata
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work culture
- Salary - Good
- Skill development - Good
- Job security - Good
- Promotions - Good
- Work satisfaction - Good
- Company culture - Excellent
- Work-life balance - Good
Dislikes
The pay can be better
Work Details
Work policy: 3 days/week from office
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Customer Service Manager in New Delhi
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Great place to Work
- Salary - Excellent
- Skill development - Good
- Job security - Good
- Promotions - Good
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
All 👍 nothing to dislike
Team Lead in New Delhi
Full Time
Back Office Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work culture is great, also the kind of flexibility BT provides is excellent
- Skill development - Good
- Job security - Excellent
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
Internal politics
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Team Lead in New Delhi
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Everything except salary
- Skill development - Good
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Salary and increament
- Salary - Bad
Work Details
Work policy: 3 days/week from office
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Senior Associate in New Delhi
Full Time
Finance Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Pay was good
- Salary - Excellent
- Job security - Excellent
- Company culture - Good
Dislikes
Office politics
- Work satisfaction - Bad
- Work-life balance - Bad
Senior Associate in New Delhi
Full Time
IT Network Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work culture is good. Get salary on time. Employee engagement is good.
- Salary - Good
- Job security - Good
Dislikes
Company politics.
Work Details
Work policy: 3 days/week from office
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Customer Service Executive in New Delhi (working remotely)
Full Time
Sales Support & Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
👍
- Salary - Good
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Good
Dislikes
Nothing, everything was fine
Other BT Business Reviews
Change Manager in Kolkata
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
They have pickup and drop facilities for all employees
Dislikes
Higher management is very biased. Does not understand medical emergency. Your voice will not be heard. Promotion rate is near to zero. No matter how much you work you will not get highlighted based on performance.
- Salary - Poor
- Promotions - Bad
- Work satisfaction - Bad
- Work-life balance - Poor
Work Details
Work policy: 3 days/week from office
Work timings: Strict Timings
Work related travel: This is a desk job.
Software Engineering Manager in Bangalore / Bengaluru
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Very good culture
- Salary - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Spoiled by indian mid and senior level management. Top level people are looting the company with various ways. Top level employees in india are creating their own fav people for that purpose they are simply sidelining good brains. They need talkative people not working people.
- Skill development - Poor
- Job security - Poor
- Promotions - Poor
- Work satisfaction - Poor
Business Support Analyst in Gurgaon / Gurugram
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
All things are good here, if you would like to choose an organization for your career growth so I highly recommend the BT for you guys.
- Salary - Excellent
- Skill development - Excellent
- Job security - Good
- Promotions - Good
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Here is nothing to dislike apart from fall in unnecessary arguments, it is a suggestion for you guys who is a new joiner and going to be join BT, just believe work to work and you will be successful soon in this organization.
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Business Assurance Manager in Gurgaon / Gurugram
Full Time
Technology / IT Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Work-life balance - Excellent
Dislikes
The management has lost all the sense. BT was known to be one of the companies which never ask people to leave, but now the management has gone to such a depth that they will make unnecessary and useless HR/ER cases to fire you from your job.
- Salary - Poor
- Skill development - Poor
- Job security - Poor
- Promotions - Poor
- Work satisfaction - Bad
- Company culture - Bad
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
BI Expert in Kolkata
Full Time
Business Intelligence & Analytics Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Door to door pick up and drop with AC cab, Work life balance is good, management will encourage you to grow, you can reimburse your certification fee, subsidised Meal, Free cookies, Office party in every Quarter and many more...
- Skill development - Excellent
- Job security - Excellent
- Promotions - Good
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Salary hikes
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Associate Engineer in Gurgaon / Gurugram
Full Time
Business Intelligence & Analytics Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
All employees benifit like , cab facilities, enough leave to utilise, hybrid working, work life balance is great, free tea coffee biscuits. This is MNC as a MNC should be. All madical coverage, you will get 10 days extra leave if you are getting married or you are becoming parent , this leave count will not count in you Anual leave. YOU WILL GET Anual leave 21 and sick leave is 14 So total 35 leave in a year. No other companies provide....Read More
- Salary - Good
- Job security - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Learning skills is problem
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Project Manager in Kolkata
Full Time
Telecom Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Overall work life balance supported by the overseas UK management.
- Company culture - Good
- Work-life balance - Good
Dislikes
Only 5% chance of sponsored professional certifications. Indian Senior Managers clearly states -"I will not sponsor anything that doesn't directly benefit projects" (As if they are sponsoring from their pockets) Company works 98% on home made legacy applications that are mostly dos-based. No proper Project Mgmt tools used as a result employees even if gets self certified with current apps and tools, gets dull in no time from noon-usage. Pathetic salary growth. Since last 10 years it's the same story every year -1st 3 Quarters Huge Profit and business topping the chart. Last Quarter just before appraisal, either loss overall or in one business head or a scam and share price loss or profit but EBITDA down....Read More
- Salary - Poor
- Skill development - Poor
- Promotions - Poor
Business Analyst in Kolkata
Full Time
Business Intelligence & Analytics Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work life balance is at its best. In BT there is no concept of promotion. Everything is skill based. To move to upper level one needs to clear skill test and interview. Same for IJP. Hence, skillset gets at most priority. The L&D is great in this company. They really focus on employee's skill development. Great company to work with.
- Skill development - Excellent
- Job security - Excellent
- Promotions - Good
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
If u can not negotiate properly Har might give you a base level salary.
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Senior Finance Associate in New Delhi
Full Time
Finance Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Management was supportive. Learning opportunities are available. Great culture. Work life balance is great.
- Skill development - Good
- Job security - Excellent
- Company culture - Good
- Work-life balance - Excellent
Dislikes
Pay parity is low, appraisal are average even for person having high stress workload. Promotions are rare and biased.
- Salary - Poor
- Promotions - Poor
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Associate in Gurgaon / Gurugram
Full Time
Back Office Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
I've been with BT for a while now, and I can confidentely say that it is a fantastiv place to work, One of the standout features of the company is the strong emphasis on job security The work life balance here is exceptional, BT encourages employees to maintain healthy balance beetween there professional and personal lives. THe hybrid model gives flexibility to work from home
- Skill development - Good
- Job security - Excellent
Dislikes
While there are some positive aspect of working with BT, there are signifificant drawback that deserve attention, One of the major issue is the management style, which can ofter feel egoistic, If you happen to have supportive manager, your experice can be positive, but if you're assigned to a less empathetic supervisor, it can drastically affest your work life balance and overall job satisfaction. The lack of consistent appraisal system is another cocern. Despite hard work and dedication, many employees fin that their contributions go inrecoganized, leading to frustration. Additionally the resigntation process is frustrating, it feels like management is indifferent, as no one bothers to ask why employees are leaving, instead, resignation seem to be accepted with minimal interaction or feedback, which diminishes the opportunity for constructive change, and you'll ask yourself that XX years of loyalty you've given to organisation who does not even bother. Annual survey, such as "YourSay", give employees a platform to coice their opinions but it often feel like feedback is ignored. Many employe resign due to issues with their manager yet management rarely addresses these concern. Instead of retaining experienced employees, they seem to priortize replacing them, leading to higher training cost and a continued cycle of toxic leadership. In Summary, while BT has its merits, the challanges with management, lack of meaningful recognition and ineffective feedback mechanism hinder it from being a truly great place to work. There's significant room for improvement, particularly in how management engages with and retains its employees....Read More
- Salary - Bad
- Promotions - Bad
Work Details
Work policy: 3 days/week from office
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
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AmbitionBox has 4 BT Business reviews submitted by BT Business employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if BT Business is the right company for you.- Home >
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