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BT Global Services Customer Care Associate Interview Questions and Answers for Experienced

Updated 29 Jun 2022

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Customer Care Associate Interview Questions

user image Akhrienuo Terhase

posted on 29 Jun 2022

I was interviewed in May 2022.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

HR Round (1 Question)

  • Q1. Tell me something about yourself? How was your day or what did you do yesterday?

Interview Preparation Tips

Topics to prepare for BT Global Services Customer Care Associate interview:
  • Tell me something about yourself
  • Why did you choose this company
Interview preparation tips for other job seekers - No matter it may be big and reputed company or a small business or whatever the company may be..I would advice that always know how you are making an impact on the interviewer with your confident words that you are saying don't let them think that you are nervous and always be yourself.

All the best to all who are taking a step in your life.

Interview questions from similar companies

Interview experience
2
 Poor
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
 Not Selected

I applied via Walk-in and was interviewed in Jan 2024.

2 Interview Rounds

1

Group Discussion Round

First round was resume shortlisting
Second was group discussion round you will be given some topics like social media, sports etc prepare some general topics before going to interview
If you clear both the above mentioned round and things goes well you will be called after 2-3 days for virtual round with the manager

2

Communication skills Round (1 Question)

  • Q1. GD question say something on social media, sports etc

BT Global Services Interview FAQs

How many rounds are there in BT Global Services Customer Care Associate interview for experienced candidates?
BT Global Services interview process for experienced candidates usually has 2 rounds. The most common rounds in the BT Global Services interview process for experienced candidates are Resume Shortlist and HR.

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BT Global Services Customer Care Associate Reviews and Ratings

based on 1 review

5.0/5

Rating in categories

5.0

Skill development

5.0

Work-Life balance

5.0

Salary & Benefits

5.0

Job Security

5.0

Company culture

5.0

Promotions/Appraisal

5.0

Work Satisfaction

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