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Bharti Airtel Service Desk Engineer Interview Questions and Answers

Updated 30 Jan 2025

Bharti Airtel Service Desk Engineer Interview Experiences

1 interview found

Service Desk Engineer Interview Questions & Answers

user image SAYALI SALUNKHE

posted on 28 Jan 2025

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed before Jan 2024.

Round 1 - One-on-one 

(2 Questions)

  • Q1. About self introduction
  • Q2. About previous company and experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Good experience. HR is very supportive.
All teams is best.

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Sep 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Integration Engineer
Round 3 - Technical 

(3 Questions)

  • Q1. Telecom Engineer
  • Q2. Integration Process
  • Q3. Integration Engineer
Round 4 - One-on-one 

(2 Questions)

  • Q1. Installastion & Integration
  • Q2. Ericsson Integration
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Feb 2023. There were 2 interview rounds.

Round 1 - genral as well as technichal rou 

(1 Question)

  • Q1. Different n/w layers
  • Ans. 

    Different network layers include physical, data link, network, transport, session, presentation, and application layers.

    • Physical layer: responsible for transmitting raw bits over a communication channel

    • Data link layer: responsible for error-free transfer of data between nodes on a network

    • Network layer: responsible for routing data packets between networks

    • Transport layer: responsible for reliable data transfer between a...

  • Answered by AI
Round 2 - Technical 

(1 Question)

  • Q1. Firewall works on what layers
  • Ans. 

    Firewall works on multiple layers of OSI model

    • Firewall operates on layers 3 (network layer) and 4 (transport layer) of the OSI model

    • It can filter traffic based on IP addresses, ports, protocols, and other criteria

    • Firewalls can also perform deep packet inspection to detect and block malicious traffic

    • Examples of firewall software include Cisco ASA, pfSense, and Windows Firewall

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - good communication is the key and self confidence is really important

Skills evaluated in this interview

I applied via Monster and was interviewed before May 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. IT Related issue

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident on an interview time and shared your good experience with the previous organization
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. How much experience u have and what are the roles and responsibilities?
Round 3 - One-on-one 

(1 Question)

  • Q1. Tell list 20 Linux commands?
  • Ans. 

    List of 20 commonly used Linux commands for system integration engineers.

    • ls - list directory contents

    • cd - change directory

    • pwd - print working directory

    • cp - copy files and directories

    • mv - move/rename files and directories

    • rm - remove files and directories

    • mkdir - create directories

    • rmdir - remove directories

    • cat - concatenate and display files

    • grep - search text patterns

    • chmod - change file permissions

    • chown - change file owne...

  • Answered by AI

Skills evaluated in this interview

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
4-6 weeks
Result
Selected Selected

I applied via campus placement at KIIT University, Bhuvaneshwar and was interviewed before Jan 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - Aptitude Test 

Medium level quant , English and Reasoning 15 question each 45 min total timing and cuttoff around 35 marks

Round 3 - Technical 

(1 Question)

  • Q1. From cloud and networking
Round 4 - HR 

(1 Question)

  • Q1. Its more difficult from other 2 round because maximum people eliminate so answer wisely

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep learning and keep growing always be confident in interview and straight forward

I applied via Naukri.com and was interviewed in Apr 2022. There were 2 interview rounds.

Round 1 - Technical 

(1 Question)

  • Q1. Python data types Diff bw list and tuple Exception handling Slicing
Round 2 - Behavioral 

(1 Question)

  • Q1. Intro How we manage documentation About complex situation Location change
  • Ans. 

    We use a centralized document management system to handle complex situations and ensure smooth transition during location changes.

    • We have a dedicated team responsible for managing and updating all documentation.

    • We use a cloud-based document management system to ensure easy access and collaboration.

    • During complex situations, we prioritize communication and documentation to ensure everyone is on the same page.

    • When there ...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident with your answers and be positive
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Company Website and was interviewed before Apr 2023. There was 1 interview round.

Round 1 - Technical 

(1 Question)

  • Q1. Describe LTE Call flow
  • Ans. 

    LTE Call flow involves multiple steps for establishing and maintaining a connection between a mobile device and the network.

    • UE sends a connection request to eNodeB

    • eNodeB forwards the request to MME for authentication and authorization

    • MME communicates with HSS for user authentication

    • Once authenticated, MME assigns a temporary ID to UE and establishes a connection with eNodeB

    • Data transfer occurs between UE and network th

  • Answered by AI

I applied via Company Website and was interviewed in Feb 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Tell me about yourself.
  • Q2. Share details of your previous job

Interview Preparation Tips

Interview preparation tips for other job seekers - I am Hard working at field and finish all work every day.

I applied via LinkedIn and was interviewed in May 2021. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Basic questions related to wireless communication.Basics for mobile communications and most questions related to your previous work experience and job descriptions mention in career portal

Interview Preparation Tips

Interview preparation tips for other job seekers - Take it easy and should prepare all the technical questions which are mentioned in job description.

Bharti Airtel Interview FAQs

How many rounds are there in Bharti Airtel Service Desk Engineer interview?
Bharti Airtel interview process usually has 1 rounds. The most common rounds in the Bharti Airtel interview process are One-on-one Round.
How to prepare for Bharti Airtel Service Desk Engineer interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Bharti Airtel. The most common topics and skills that interviewers at Bharti Airtel expect are Help Desk Operations, Helpdesk, IT Helpdesk, IT Service Desk and IT Support.

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Bharti Airtel Service Desk Engineer Interview Process

based on 1 interview

Interview experience

5
  
Excellent
View more

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Bharti Airtel Service Desk Engineer Reviews and Ratings

based on 2 reviews

4.0/5

Rating in categories

3.1

Skill development

3.9

Work-life balance

3.9

Salary

4.1

Job security

4.1

Company culture

3.1

Promotions

4.0

Work satisfaction

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