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Barclays Global Service Centre Assistant Manager Interview Questions and Answers

Updated 25 Jun 2024

Barclays Global Service Centre Assistant Manager Interview Experiences

2 interviews found

Assistant Manager Interview Questions & Answers

user image Alka Dafauti

posted on 25 Jun 2024

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(1 Question)

  • Q1. Difference between impairment and depreciation
  • Ans. 

    Impairment is a sudden decrease in the value of an asset, while depreciation is the gradual decrease in value over time.

    • Impairment is usually caused by external factors such as market conditions or physical damage.

    • Depreciation is a systematic allocation of the cost of an asset over its useful life.

    • Impairment is recognized when the carrying amount of an asset exceeds its recoverable amount.

    • Depreciation is calculated bas...

  • Answered by AI
Round 2 - One-on-one 

(1 Question)

  • Q1. Behaviour questions
Round 3 - HR 

(1 Question)

  • Q1. Normal basic questions

I applied via Referral and was interviewed in Feb 2021. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Return to office status

Interview Preparation Tips

Interview preparation tips for other job seekers - All good & smoothly well organized

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Q5. Why is SAS used of there are other open source tools available?

Interview questions from similar companies

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed in Aug 2024. There were 2 interview rounds.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Introduction and knowledge test on Quality aspects
  • Q2. People handling techniques
Round 2 - One-on-one 

(2 Questions)

  • Q1. Escalation handling
  • Q2. Expectation from the role
  • Ans. 

    To effectively manage a team, drive performance, achieve targets, and contribute to the overall success of the organization.

    • Lead and motivate team members to meet and exceed goals

    • Develop and implement strategies to improve team performance

    • Ensure smooth operations and efficient workflow

    • Provide guidance and support to team members

    • Collaborate with other departments to achieve organizational objectives

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Na
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed before Jul 2023. There were 5 interview rounds.

Round 1 - Aptitude Test 

It was fine, not very difficult

Round 2 - Case Study 

Was detailed. I was asked to prepare a ppt for RFP.

Round 3 - One-on-one 

(2 Questions)

  • Q1. Why did i choose a particular method for my project timekines
  • Q2. MVP timelines in the larger project schedule
Round 4 - One-on-one 

(1 Question)

  • Q1. Agile and waterfall difference
  • Ans. 

    Agile is iterative and flexible, while waterfall is sequential and rigid.

    • Agile involves breaking projects into smaller tasks and adapting to changes quickly.

    • Waterfall follows a linear approach with distinct phases like planning, design, development, testing, and deployment.

    • Agile is more suitable for projects with evolving requirements, while waterfall is better for projects with fixed requirements.

    • Agile promotes collab...

  • Answered by AI
Round 5 - One-on-one 

(1 Question)

  • Q1. Key business risks in recent project
  • Ans. 

    Key business risks in recent project include budget overruns, scope creep, resource constraints, and stakeholder conflicts.

    • Budget overruns can lead to financial losses and impact project timelines.

    • Scope creep may result in project delays and increased costs.

    • Resource constraints can hinder project progress and quality of deliverables.

    • Stakeholder conflicts can lead to communication breakdowns and project failure.

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Even for management roles, you need to have some tech basics. And you should know all the process knowledge for management roles

Skills evaluated in this interview

Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Referral

Round 1 - HR 

(3 Questions)

  • Q1. About yourself, basic knowledge check
  • Q2. Telling about yourself
  • Q3. Scenerios to handle people
  • Ans. 

    Handling people in various scenarios is crucial for an Assistant Manager's role.

    • Active listening and empathy are key skills to handle difficult situations.

    • Maintain professionalism and remain calm under pressure.

    • Provide clear communication and set expectations.

    • Offer solutions and seek feedback for improvement.

    • Address conflicts promptly and fairly.

    • Build positive relationships and trust with team members.

    • Adapt communicati...

  • Answered by AI
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before May 2023. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell me something about yourself?
  • Q2. How can you add value to the team ?

Interview Preparation Tips

Interview preparation tips for other job seekers - Be Open and real in your responses

I applied via Naukri.com and was interviewed in Aug 2021. There were 5 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. KPI or KRA Management
  • Q2. Automation and innovation
  • Q3. Scheduling & Attrition
  • Q4. Review Presentation (PPT) and Excel Skills

Interview Preparation Tips

Interview preparation tips for other job seekers - Explain in detail how you manage KPI , how you will improve process and activities which will help to improve all opportunity area.

I applied via Approached by Company and was interviewed before Feb 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(2 Questions)

  • Q1. Variance analysis explanation
  • Ans. 

    Variance analysis is a tool used to compare actual financial results to budgeted or expected results.

    • It helps identify areas where actual results differ from expected results

    • It involves calculating the difference between actual and expected results

    • It can be used to identify trends and patterns in financial data

    • It is commonly used in budgeting and forecasting

    • Example: If a company budgeted $100,000 for sales revenue but ...

  • Answered by AI
  • Q2. Project driven in previous organisation

Interview Preparation Tips

Interview preparation tips for other job seekers - The company looks more from attitude than on technical skills. If you have got desired experience and skills it is more about how can you handle things

I applied via Indeed and was interviewed before Jul 2020. There were 4 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. Difference between Problem and Incident
  • Ans. 

    Problem is the underlying cause of one or more incidents, while an incident is an event that disrupts normal service operation.

    • A problem is a root cause of one or more incidents, while an incident is a disruption of normal service operation.

    • Problems are identified through multiple incidents, while incidents are reported as soon as they occur.

    • Problems require investigation and resolution, while incidents require immedia...

  • Answered by AI
  • Q2. Explanation (to customer) for missed SLA
  • Ans. 

    The explanation should include the reason for the delay and steps taken to prevent it in the future.

    • Acknowledge the missed SLA and apologize for the inconvenience caused to the customer.

    • Explain the reason for the delay, whether it was due to unforeseen circumstances or internal issues.

    • Provide assurance that steps have been taken to prevent such delays in the future.

    • Offer a solution or compensation to the customer if po...

  • Answered by AI
  • Q3. Draft email to the customer for delay in Service Delivery
  • Ans. 

    Draft email to customer for delay in service delivery

    • Apologize for the delay and explain the reason

    • Provide a new estimated delivery date

    • Offer compensation or discount for the inconvenience caused

    • Assure the customer that steps are being taken to avoid such delays in future

    • End the email with a positive note and thank the customer for their patience

  • Answered by AI
  • Q4. Where you see yourself after 5 years

Interview Preparation Tips

Interview preparation tips for other job seekers - Value your previous employer in front of NTT
Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Professional experience, they don't require talent people only machines required for them

Interview Preparation Tips

Interview preparation tips for other job seekers - no growth aspects total politics from managers, no growth to talented people only who are giving gifts to managers are promoted. total worst

Barclays Global Service Centre Interview FAQs

How many rounds are there in Barclays Global Service Centre Assistant Manager interview?
Barclays Global Service Centre interview process usually has 3 rounds. The most common rounds in the Barclays Global Service Centre interview process are Technical, One-on-one Round and HR.
How to prepare for Barclays Global Service Centre Assistant Manager interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Barclays Global Service Centre. The most common topics and skills that interviewers at Barclays Global Service Centre expect are SQL, Fraud Analytics, SAS, C++ and Excel.
What are the top questions asked in Barclays Global Service Centre Assistant Manager interview?

Some of the top questions asked at the Barclays Global Service Centre Assistant Manager interview -

  1. Difference between impairment and depreciat...read more
  2. Normal basic questi...read more
  3. Behaviour questi...read more

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Barclays Global Service Centre Assistant Manager Salary
based on 318 salaries
₹6 L/yr - ₹21.5 L/yr
51% more than the average Assistant Manager Salary in India
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Barclays Global Service Centre Assistant Manager Reviews and Ratings

based on 27 reviews

3.6/5

Rating in categories

2.7

Skill development

3.0

Work-Life balance

3.5

Salary & Benefits

3.0

Job Security

3.2

Company culture

2.8

Promotions/Appraisal

2.6

Work Satisfaction

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