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NTT DATA, Inc. Assistant Manager Interview Questions and Answers

Updated 24 Jul 2021

NTT DATA, Inc. Assistant Manager Interview Experiences

1 interview found

I applied via Indeed and was interviewed before Jul 2020. There were 4 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. Difference between Problem and Incident
  • Ans. 

    Problem is the underlying cause of one or more incidents, while an incident is an event that disrupts normal service operation.

    • A problem is a root cause of one or more incidents, while an incident is a disruption of normal service operation.

    • Problems are identified through multiple incidents, while incidents are reported as soon as they occur.

    • Problems require investigation and resolution, while incidents require immedia...

  • Answered by AI
  • Q2. Explanation (to customer) for missed SLA
  • Ans. 

    The explanation should include the reason for the delay and steps taken to prevent it in the future.

    • Acknowledge the missed SLA and apologize for the inconvenience caused to the customer.

    • Explain the reason for the delay, whether it was due to unforeseen circumstances or internal issues.

    • Provide assurance that steps have been taken to prevent such delays in the future.

    • Offer a solution or compensation to the customer if po...

  • Answered by AI
  • Q3. Draft email to the customer for delay in Service Delivery
  • Ans. 

    Draft email to customer for delay in service delivery

    • Apologize for the delay and explain the reason

    • Provide a new estimated delivery date

    • Offer compensation or discount for the inconvenience caused

    • Assure the customer that steps are being taken to avoid such delays in future

    • End the email with a positive note and thank the customer for their patience

  • Answered by AI
  • Q4. Where you see yourself after 5 years

Interview Preparation Tips

Interview preparation tips for other job seekers - Value your previous employer in front of NTT

Interview questions from similar companies

Interview experience
4
Good
Difficulty level
-
Process Duration
Less than 2 weeks
Result
No response

I applied via Recruitment Consulltant

Round 1 - HR 

(1 Question)

  • Q1. Application knowledge
Round 2 - One-on-one 

(2 Questions)

  • Q1. What do you know about depreciation
  • Q2. What do you know about Capgemini
Round 3 - One-on-one 

(2 Questions)

  • Q1. How many SLA are there in your current process
  • Q2. 1.journal, 2 reports, 3.reconciliation & 4.client service desk
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed in Aug 2024. There were 2 interview rounds.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Introduction and knowledge test on Quality aspects
  • Q2. People handling techniques
Round 2 - One-on-one 

(2 Questions)

  • Q1. Escalation handling
  • Q2. Expectation from the role
  • Ans. 

    To effectively manage a team, drive performance, achieve targets, and contribute to the overall success of the organization.

    • Lead and motivate team members to meet and exceed goals

    • Develop and implement strategies to improve team performance

    • Ensure smooth operations and efficient workflow

    • Provide guidance and support to team members

    • Collaborate with other departments to achieve organizational objectives

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Na
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed in Feb 2024. There were 3 interview rounds.

Round 1 - Aptitude Test 

An appetite test is a type of assessment used to measure an individual's innate abilities, talents ,or skills in a specific area . It's designed to evaluate a person's potential to perform a perticular task,job,or function
Aptitude tests typically assess:
Cognitive abilities ( e.g. problem - solving, resoning memory )
Technical skills ( e.g. programming ,data analysis)
Creative abilities ( e.g. writting design)
Interpersonal skills ( e .g. teamwork, communication )
Numerical abilities ( e .g . Math, statistic)

Round 2 - Technical 

(9 Questions)

  • Q1. Related to a specific skills of field of expertise , especially one that requires, specialized training or knowledge
  • Q2. Knowing or concealed with applied and industrial sciences, such as engineering, technology and computer science.
  • Q3. Using of characterized by the use of technical methold , tools,or equipment
  • Q4. Skills or knowledge related to a specific field or industry such as IT , engineering,or healthcare.
  • Q5. Relating to the practical application Of scientific,or technological principals
  • Q6. Expertise in a particular area, like programming, data analysis , or digital marketing .
  • Q7. Use of specialized equipment, tools, or software
  • Ans. 

    I have experience using specialized equipment, tools, and software to improve operational efficiency and productivity.

    • Proficient in using POS systems for sales transactions

    • Skilled in operating inventory management software to track stock levels

    • Familiar with using power tools for maintenance and repairs

    • Experience with specialized medical equipment such as MRI machines or ultrasound devices

  • Answered by AI
  • Q8. Technical skills: proficiency in a specific area, like coding , or graphic design.
  • Q9. Technical knowledge - understanding of technical concept , theories, or principles .
Round 3 - Coding Test 

Writting code in a specific programing language.( e..g. python, java , javascript)

Interview Preparation Tips

Interview preparation tips for other job seekers - Enable your resume on job seekers. LinkedIn profile , and other social media platform accurately reflect your skills, experience and achivement.
Clarify identify the type of job your looking for and your long-term career aspirations.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
6-8 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in May 2024. There were 2 interview rounds.

Round 1 - Technical 

(2 Questions)

  • Q1. Related to business and domains worked upon
  • Q2. Technologies worked till date and how many projects handled
  • Ans. 

    I have worked with various technologies including Java, SQL, and Python. I have handled 10 projects in total.

    • Java

    • SQL

    • Python

    • 10 projects handled

  • Answered by AI
Round 2 - HR 

(2 Questions)

  • Q1. Expectations with company and your position
  • Ans. 

    I expect to contribute to the company's growth and success while advancing my career as an Assistant Manager.

    • I expect to work closely with the management team to achieve company goals

    • I anticipate taking on leadership responsibilities and mentoring team members

    • I look forward to implementing strategies to improve efficiency and productivity

    • I hope to receive opportunities for professional development and growth within the

  • Answered by AI
  • Q2. Reason for leaving last organisation
  • Ans. 

    Seeking new challenges and growth opportunities

    • Desire for career advancement

    • Looking for a more challenging role

    • Seeking new learning opportunities

    • Company restructuring led to changes in job responsibilities

  • Answered by AI
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed before Jul 2023. There were 5 interview rounds.

Round 1 - Aptitude Test 

It was fine, not very difficult

Round 2 - Case Study 

Was detailed. I was asked to prepare a ppt for RFP.

Round 3 - One-on-one 

(2 Questions)

  • Q1. Why did i choose a particular method for my project timekines
  • Q2. MVP timelines in the larger project schedule
Round 4 - One-on-one 

(1 Question)

  • Q1. Agile and waterfall difference
Round 5 - One-on-one 

(1 Question)

  • Q1. Key business risks in recent project

Interview Preparation Tips

Interview preparation tips for other job seekers - Even for management roles, you need to have some tech basics. And you should know all the process knowledge for management roles
Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Referral

Round 1 - HR 

(3 Questions)

  • Q1. About yourself, basic knowledge check
  • Q2. Telling about yourself
  • Q3. Scenerios to handle people
  • Ans. 

    Handling people in various scenarios is crucial for an Assistant Manager's role.

    • Active listening and empathy are key skills to handle difficult situations.

    • Maintain professionalism and remain calm under pressure.

    • Provide clear communication and set expectations.

    • Offer solutions and seek feedback for improvement.

    • Address conflicts promptly and fairly.

    • Build positive relationships and trust with team members.

    • Adapt communicati...

  • Answered by AI
Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Knowledge check re obligation management

Interview Preparation Tips

Interview preparation tips for other job seekers - Overall okay process
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before May 2023. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell me something about yourself?
  • Q2. How can you add value to the team ?

Interview Preparation Tips

Interview preparation tips for other job seekers - Be Open and real in your responses
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Discussed about experience and real-time challenges and potential solutions
  • Q2. Projects and team management

NTT DATA, Inc. Interview FAQs

How to prepare for NTT DATA, Inc. Assistant Manager interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at NTT DATA, Inc.. The most common topics and skills that interviewers at NTT DATA, Inc. expect are Team Handling, AR, Billing, O2C and Operations.
What are the top questions asked in NTT DATA, Inc. Assistant Manager interview?

Some of the top questions asked at the NTT DATA, Inc. Assistant Manager interview -

  1. Draft email to the customer for delay in Service Deliv...read more
  2. Difference between Problem and Incid...read more
  3. Explanation (to customer) for missed ...read more

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NTT DATA, Inc. Assistant Manager Salary
based on 34 salaries
₹6.5 L/yr - ₹16.5 L/yr
34% more than the average Assistant Manager Salary in India
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NTT DATA, Inc. Assistant Manager Reviews and Ratings

based on 3 reviews

5.0/5

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4.3

Skill development

4.3

Work-life balance

5.0

Salary

4.3

Job security

5.0

Company culture

3.3

Promotions

4.3

Work satisfaction

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