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NTT DATA, Inc. Assistant Manager Interview Questions and Answers

Updated 24 Jul 2021

NTT DATA, Inc. Assistant Manager Interview Experiences

1 interview found

I applied via Indeed and was interviewed before Jul 2020. There were 4 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. Difference between Problem and Incident
  • Ans. 

    Problem is the underlying cause of one or more incidents, while an incident is an event that disrupts normal service operation.

    • A problem is a root cause of one or more incidents, while an incident is a disruption of normal service operation.

    • Problems are identified through multiple incidents, while incidents are reported as soon as they occur.

    • Problems require investigation and resolution, while incidents require immedia...

  • Answered by AI
  • Q2. Explanation (to customer) for missed SLA
  • Ans. 

    The explanation should include the reason for the delay and steps taken to prevent it in the future.

    • Acknowledge the missed SLA and apologize for the inconvenience caused to the customer.

    • Explain the reason for the delay, whether it was due to unforeseen circumstances or internal issues.

    • Provide assurance that steps have been taken to prevent such delays in the future.

    • Offer a solution or compensation to the customer if po...

  • Answered by AI
  • Q3. Draft email to the customer for delay in Service Delivery
  • Ans. 

    Draft email to customer for delay in service delivery

    • Apologize for the delay and explain the reason

    • Provide a new estimated delivery date

    • Offer compensation or discount for the inconvenience caused

    • Assure the customer that steps are being taken to avoid such delays in future

    • End the email with a positive note and thank the customer for their patience

  • Answered by AI
  • Q4. Where you see yourself after 5 years

Interview Preparation Tips

Interview preparation tips for other job seekers - Value your previous employer in front of NTT

Interview questions from similar companies

I applied via Referral and was interviewed in Dec 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. About skills.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be cool always and focus towards your goal set.

I applied via Job Portal and was interviewed before Apr 2021. There were 6 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - HR 

(5 Questions)

  • Q1. Share details of your previous job.
  • Q2. Tell me about yourself.
  • Q3. Why are you looking for a change?
  • Q4. What is your family background?
  • Q5. What are your salary expectations?
Round 3 - Aptitude Test 
Round 4 - Technical 

(1 Question)

  • Q1. Basic domain questions Case study Earlier profile
Round 5 - Excel 

(1 Question)

  • Q1. Advance excel test like conditions, nesting, formatting
Round 6 - One-on-one 

(1 Question)

  • Q1. Multiple questions were there

Interview Preparation Tips

Interview preparation tips for other job seekers - Please stick with the basics and properly define what you are doing currently also go through the JD

I applied via Referral and was interviewed before Sep 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - One-on-one 

(1 Question)

  • Q1. CA Life Cycle, Mandatory & Voluntary CA
Round 3 - One-on-one 

(1 Question)

  • Q1. CA events, Business Analysis question

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident, read about domain and get basic SQL knowledge

I applied via Recruitment Consultant and was interviewed before Dec 2020. There were 3 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. Technical questions
  • Q2. Be well prepared
  • Q3. Keep it straight
  • Q4. Accept if you don't know any answer. Do not give unnecessary story

Interview Preparation Tips

Interview preparation tips for other job seekers - Do not accept TCS job if they hire you as a contractor. There is no job security

Interview Questionnaire 

1 Question

  • Q1. Basic KYC AML

I applied via Referral and was interviewed in Apr 2021. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. How to change the process
  • Ans. 

    To change a process, identify the problem, gather data, brainstorm solutions, implement and monitor the new process.

    • Identify the problem with the current process

    • Gather data to understand the problem and identify areas for improvement

    • Brainstorm potential solutions with input from stakeholders

    • Implement the new process and communicate changes to all relevant parties

    • Monitor the new process to ensure it is effective and mak

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview panel is good but working with manger is not

I applied via Recruitment Consultant and was interviewed in Jan 2021. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Process specific questions, excel test, reasons for change, impact that you can create.

Interview Preparation Tips

Interview preparation tips for other job seekers - If you have good knowledge of the subject matter, you will be able to make it. Be prepared, express yourself freely, explain what you do day in day out and show what all you can bring to the table with keen interest.
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
4-6 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Feb 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Tell me about yourself
  • Q2. Call-out your failures

Interview Preparation Tips

Interview preparation tips for other job seekers - Try to give them key words relevant to the JD relating to your experience

I applied via Approached by Company and was interviewed before Jul 2021. There was 1 interview round.

Round 1 - Technical 

(1 Question)

  • Q1. About your current profile

Interview Preparation Tips

Topics to prepare for Genpact Assistant Manager interview:
  • Cost sheet
  • Cost center
Interview preparation tips for other job seekers - You must be good in your current profile. Due to connectivity with various companies you must have good communication. As i am finance professional so excel is must with gopd hand
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NTT DATA, Inc. Interview FAQs

How to prepare for NTT DATA, Inc. Assistant Manager interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at NTT DATA, Inc.. The most common topics and skills that interviewers at NTT DATA, Inc. expect are Team Handling, AR, Billing, O2C and Operations.
What are the top questions asked in NTT DATA, Inc. Assistant Manager interview?

Some of the top questions asked at the NTT DATA, Inc. Assistant Manager interview -

  1. Draft email to the customer for delay in Service Deliv...read more
  2. Difference between Problem and Incid...read more
  3. Explanation (to customer) for missed ...read more

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NTT DATA, Inc. Assistant Manager Salary
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₹6.5 L/yr - ₹16.5 L/yr
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