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Bajaj Finance Collections Manager Interview Questions, Process, and Tips
Top Bajaj Finance Collections Manager Interview Questions and Answers
- Q1. How to explain customer CBC and LPP
- Q2. How to collect from customer without any pressure
- Q3. What are the technical methods of collection
Bajaj Finance Collections Manager Interview Experiences
16 interviews found
Anonymous
Selected
I applied via Approached by Company and was interviewed in Feb 2024. There was 1 interview round.
(2 Questions)
- Q1. How to collect from customer without any pressure
- Ans.
Build rapport, offer flexible payment options, provide clear communication, be empathetic
Build rapport with the customer to establish trust and understanding
Offer flexible payment options to accommodate their financial situation
Provide clear communication about the debt and potential consequences
Be empathetic towards their circumstances and show willingness to help
- Q2. How to talk to customer
- Ans.
Communicate clearly, empathetically, and professionally with customers to address their concerns and find solutions.
Listen actively to the customer's concerns before responding
Use clear and concise language to explain solutions or next steps
Show empathy and understanding towards the customer's situation
Remain professional and calm, even in difficult situations
Follow up with the customer to ensure their issue has been r
Interview Preparation Tips
Selected
I applied via Naukri.com and was interviewed in Nov 2024. There were 3 interview rounds.
I'm ready to interview
(5 Questions)
- Q1. Every time I'm ready to job work
- Q2. Any problem I'm ready to working time best
- Q3. Any esu than meeting with any person
- Q4. Meeting my team and workgood
- Q5. My best team and. My best
Any esu than working I'm good time for job
Interview Preparation Tips
(5 Questions)
- Q1. What is you basic details
- Ans.
I am a detail-oriented and experienced Collection Manager with a strong track record of successfully managing accounts and maximizing collections.
Over 5 years of experience in collections management
Proven track record of meeting and exceeding collection targets
Strong attention to detail and excellent organizational skills
Proficient in using collection software and tools
Excellent communication and negotiation skills
- Q2. Educational qualifications
- Q3. Working Experiences
- Q4. What are personal skills have you ?
- Ans.
I possess strong communication, leadership, and problem-solving skills.
Excellent communication skills, both written and verbal
Strong leadership abilities to motivate and guide team members
Effective problem-solving skills to address collection issues efficiently
- Q5. How much salary you need or expect ?
- Ans.
I am looking for a competitive salary that reflects my experience and skills in the industry.
I am open to discussing salary based on the responsibilities and expectations of the role.
I have researched the average salary range for Collection Managers in this industry.
I am looking for a salary that is commensurate with my experience and qualifications.
I am also interested in discussing potential bonuses or benefits as pa
Interview Preparation Tips
(2 Questions)
- Q1. First he told about the company Process
- Q2. Document prosess
Selected
I applied via Job Portal and was interviewed in May 2023. There were 4 interview rounds.
(2 Questions)
- Q1. Collection related wich bkt
- Q2. Work related witch prodect
(2 Questions)
- Q1. Team management field work
- Q2. Team management of field work
Case study for visit nd ptp of customer
Selected
I applied via Referral and was interviewed before Aug 2023. There were 2 interview rounds.
(1 Question)
- Q1. Basic details about yourslef and education background
Financial delinquency case
Interview Preparation Tips
Selected
I applied via Recruitment Consulltant and was interviewed before Sep 2023. There was 1 interview round.
(3 Questions)
- Q1. About the collection
- Q2. What are the technical methods of collection
- Ans.
Technical methods of collection include skip tracing, automated dialing systems, and credit bureau reporting.
Skip tracing involves locating a debtor by using various databases and resources.
Automated dialing systems help streamline the process of contacting debtors in bulk.
Credit bureau reporting involves reporting delinquent accounts to credit bureaus to impact the debtor's credit score.
- Q3. Hr interview with about introduce self
Interview Preparation Tips
Skills evaluated in this interview
I applied via Company Website and was interviewed in Apr 2022. There were 2 interview rounds.
(1 Question)
- Q1. Any my experience regarding questions
Interview Preparation Tips
(4 Questions)
- Q1. What are your salary expectations?
- Q2. What is your family background?
- Q3. Where do you see yourself in 5 years?
- Q4. Tell me about yourself.
Interview Preparation Tips
I was interviewed before Nov 2021.
(4 Questions)
- Q1. According to the company, whatever the target is, I consider it necessary to pay it, whatever the target is, I try my best to work for it.
- Q2. What facility does the company provide us
- Q3. How big would it be in my location
- Q4. What is the target percentage
- Ans.
The target percentage for what?
Please clarify the context of the question
Is it related to collections performance or debt recovery?
Without more information, it is difficult to provide a specific answer
Interview Preparation Tips
- Collection Management
I applied via Approached by Company and was interviewed before Nov 2021. There were 3 interview rounds.
(2 Questions)
- Q1. Which portfolio you are handling in your current company?
- Ans.
I am currently handling the retail portfolio in my current company.
I am responsible for managing the collection of retail loans and credit card debts.
I work closely with the sales team to ensure timely repayment of outstanding amounts.
I analyze customer payment patterns and develop strategies to minimize delinquencies.
I negotiate payment plans with customers and handle escalations when necessary.
I maintain accurate rec...
- Q2. Why you want to change your job ?
- Ans.
I am seeking new challenges and growth opportunities in my career.
Looking for a more challenging role
Seeking career advancement
Want to broaden my skill set
Desire to work in a different industry
Seeking better work-life balance
(1 Question)
- Q1. What are your salary expectations?
- Ans.
I am open to discussing salary based on the responsibilities and requirements of the position.
Focus on the value you can bring to the company rather than a specific number
Research the average salary range for Collection Managers in your area
Consider your experience, qualifications, and the company's budget
Express willingness to negotiate and discuss further
Example: I am open to discussing salary based on the responsibi...
Interview Preparation Tips
Top trending discussions
Bajaj Finance Interview FAQs
The duration of Bajaj Finance Collections Manager interview process can vary, but typically it takes about less than 2 weeks to complete.
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Bajaj Finance Collections Manager Interview Process
based on 20 interviews
2 Interview rounds
- Resume Shortlist Round
- HR Round
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Bajaj Finance Collections Manager Reviews and Ratings
based on 260 reviews
Rating in categories
|
Assistant Manager
1.5k
salaries
|  ₹1.5 L/yr - ₹8.5 L/yr |
|
Sales Manager
816
salaries
| ₹1.1 L/yr - ₹8.5 L/yr |
|
Sales Executive
716
salaries
| ₹1 L/yr - ₹5 L/yr |
|
Sales Officer
684
salaries
| ₹1 L/yr - ₹5.2 L/yr |
|
Manager
646
salaries
| ₹2.5 L/yr - ₹11 L/yr |
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