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Axis Direct Customer Service Executive Interview Questions and Answers for Experienced
Updated
8 Jun 2021
1 interview found
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I applied via Naukri.com and was interviewed before Jun 2020.
5 Interview Rounds
Interview Questions
- Q1. Basics about demat and trading account , stock market , mutual fund , derivatives and about the company
Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Be confident while answering even though you feel you are wrong , Don't get intimidated by the manager or head of department interviewing you .
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Interview Tips & Stories
2w (edited)
a consultant
Alternate documents for Employee verification?
My new employer asked for my previous offer letters and salary slips. When I inquired, they said it was for background verification.
However, I feel that providing these documents might affect salary negotiations, and it feels a bit unethical too.
What alternative documents can I provide for employment verification?
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Interview experience
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
No response
I applied via Recruitment Consulltant and was interviewed in Jul 2023.
3 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2
HR Round (2 Questions)
- Q1. Brief your Work Experience?
Need to be clear and crispy and genuine. Add Answer
- Q2. Worked in Dell International Service Add Answer
3
Assignment Round
Versant around?
Need to be have clear vocal voice and avoid fake accent.
Interview Preparation Tips
Interview preparation tips for other job seekers - Believe in reliability try to work in an organisation for minimum 3 to 4, then go for job change. Be passionate and enthusiastic towards each and every walk of your interview.
Customer Service Manager Interview Questions
Ocwen Financial Solutions
Anonymous
posted on 28 Mar 2024
Interview experience
Excellent
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I applied via Referral and was interviewed before Mar 2023.
1 Interview Round
1
One-on-one Round (1 Question)
- Q1. Tell me about yourself. Add Answer
Interview experience
Bad
Difficulty level
Moderate
Duration
2-4 weeks
Result
Selected
I applied via Walk-in and was interviewed before Aug 2022.
3 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2
One-on-one Round (1 Question)
- Q1. Will be fine if you get 90 calls a day? View Answers (1)
3
HR Round (1 Question)
- Q1. How will you handle an irate customer View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - Please Avoid
Interview experience
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Walk-in and was interviewed before Aug 2022.
3 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2
Group Discussion Round
General questions to check grammar and how good you are at understanding foreigners.
3
HR Round (2 Questions)
- Q1. Mostly about our previous experiences and about our skills. Add Answer
- Q2. About the process like what kind of work I used to do and why I decided to change. Add Answer
Interview experience
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
No response
I applied via Recruitment Consulltant and was interviewed in Jul 2023.
3 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
2
HR Round (2 Questions)
- Q1. Brief your Work Experience?
Need to be clear and crispy and genuine. Add Answer
- Q2. Worked in Dell International Service Add Answer
3
Assignment Round
Versant around?
Need to be have clear vocal voice and avoid fake accent.
Interview Preparation Tips
Interview preparation tips for other job seekers - Believe in reliability try to work in an organisation for minimum 3 to 4, then go for job change. Be passionate and enthusiastic towards each and every walk of your interview.
Pushpala Surendran
Interview experience
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Walk-in and was interviewed before Jul 2022.
5 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.
View all tips
2
Group Discussion Round
You will be in a room with other candidates as well,and would be asked to speak about yourself
Its just to check how fluent you are.so make sure you talk about yourself becaus nonone knows you more than you do.And dont exagerate.
3
One-on-one Round (1 Question)
- Q1. It would be a manager who would be taking this round.So make sure yiu connect with what you have already spoke abt yourself. Add Answer
4
HR Round (1 Question)
- Q1. Be prescise on what you speak and be direct. Add Answer
5
Group Discussion Round
Talk abt yourself. The longer you speak fluently and not searching for words the better.
Interview Preparation Tips
Interview preparation tips for other job seekers - Be yourself and speak confidently because they are not going to scream at you.Be confident and and xmole.
Interview experience
Good
Difficulty level
Moderate
Duration
2-4 weeks
Result
Selected
I applied via Walk-in and was interviewed before Sep 2022.
3 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Be truthful in your resume. It is very easy to catch false or lies during the interview by asking basic questions.
View all tips
2
One-on-one Round (2 Questions)
- Q1. Tell about yourself Add Answer
- Q2. What are the fears u have facing in ur life and how did you overcome Add Answer
3
HR Round (1 Question)
- Q1. What do you know about the company Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Be confident and double check your resume
Interview experience
Bad
Difficulty level
Moderate
Duration
2-4 weeks
Result
Selected
I applied via Walk-in and was interviewed before Aug 2022.
3 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Be honest with your years of experience. All information you share will be verified at the time of joining.
View all tips
2
One-on-one Round (1 Question)
- Q1. Will be fine if you get 90 calls a day? View Answers (1)
3
HR Round (1 Question)
- Q1. How will you handle an irate customer View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - Please Avoid
Interview experience
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Walk-in and was interviewed before Aug 2022.
3 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Avoid using too much corporate jargon in your CV. Sometimes keeping things simple will get your job done.
View all tips
2
Group Discussion Round
General questions to check grammar and how good you are at understanding foreigners.
3
HR Round (2 Questions)
- Q1. Mostly about our previous experiences and about our skills. Add Answer
- Q2. About the process like what kind of work I used to do and why I decided to change. Add Answer
Axis Direct Interview FAQs
How many rounds are there in Axis Direct Customer Service Executive interview for experienced candidates?
Axis Direct interview process for experienced candidates usually has 1-2 rounds. The most common rounds in the Axis Direct interview process for experienced candidates are Technical, Resume Shortlist and One-on-one Round.
How to prepare for Axis Direct Customer Service Executive interview for experienced candidates?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Axis Direct. The most common topics and skills that interviewers at Axis Direct expect are customer care, Customer Service, Non Voice Process, voice process and Client Engagement.
What are the top questions asked in Axis Direct Customer Service Executive interview for experienced candidates?
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People are getting interviews through
based on 1 Axis Direct interview
Job Portal
100%
Low
Confidence
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Low Confidence means the data is based on a small number of responses received from the candidates.
Customer Service Executive Interview Questions from Similar Companies
22%
less
than the average Customer Service Executive Salary in India
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Axis Direct Customer Service Executive Reviews and Ratings
based on 7 reviews
Rating in categories
|
Relationship Officer
425
salaries
|  ₹1 L/yr - ₹7 L/yr |
|
Cluster Manager
316
salaries
| ₹2.5 L/yr - ₹5.7 L/yr |
|
Senior Executive
285
salaries
| ₹1.8 L/yr - ₹4.7 L/yr |
|
Assistant Manager
253
salaries
| ₹2 L/yr - ₹8 L/yr |
|
Sales Executive
180
salaries
| ₹1 L/yr - ₹4 L/yr |
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