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Axis Direct Documentation Executive Interview Questions and Answers

Updated 14 Aug 2021

Axis Direct Documentation Executive Interview Experiences

2 interviews found

I applied via Referral and was interviewed in Jan 2021. There were 4 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Financial analysis and banking details
  • Q2. Qualification and working experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Fantastic

I applied via Referral and was interviewed before Aug 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Tel me about yourself and bank related simple questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Like 30 or 60 minutes small test

Documentation Executive Interview Questions Asked at Other Companies

asked in HDFC Bank
Q1. Whar is L/c . And how it's work in international trade finance bu ... read more
asked in HDFC Bank
Q2. What is Trade finance operations all about
asked in HDFC Bank
Q3. Que-1 what do you know documents verification
Q4. how do you ensure accuracy in your documentation work?
Q5. Do you have any knowledge about the import and export

Interview questions from similar companies

I applied via Campus Placement and was interviewed in Jan 2021. There was 1 interview round.

Interview Questionnaire 

4 Questions

  • Q1. How to Salas credit card ???
  • Ans. 

    Sales of credit cards can be done through various channels such as online, in-person, or over the phone.

    • Credit card sales require knowledge of the product and its benefits

    • Identify potential customers and their needs

    • Offer incentives such as sign-up bonuses or rewards programs

    • Provide clear and concise information about fees and interest rates

    • Ensure compliance with regulations and company policies

    • Follow up with customers ...

  • Answered by AI
  • Q2. How to handal customer ?
  • Ans. 

    Handling customers requires active listening, empathy, and problem-solving skills.

    • Listen actively to understand their needs and concerns

    • Show empathy and understanding towards their situation

    • Provide solutions to their problems and offer alternatives

    • Maintain a positive attitude and be patient

    • Follow up with them to ensure their satisfaction

  • Answered by AI
  • Q3. How to usde credit card??
  • Ans. 

    Using a credit card is simple and convenient.

    • Swipe or insert the card into the card reader

    • Enter the amount to be charged

    • Sign the receipt or enter your PIN

    • Make sure to pay off the balance on time to avoid interest charges

    • Protect your card and personal information from fraud

  • Answered by AI
  • Q4. How to take benifit on customer ??
  • Ans. 

    Taking benefit from customers is unethical and not recommended in sales.

    • Sales should focus on providing value to customers

    • Building long-term relationships with customers is more important than short-term gains

    • Offering personalized solutions to customers can increase their satisfaction and loyalty

    • Providing excellent customer service can lead to positive word-of-mouth and referrals

    • Being transparent and honest with custom...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Positive thinking and tell to answer

I appeared for an interview in Jun 2021.

Interview Questionnaire 

1 Question

  • Q1. I was asked about my previous work experience.

Interview Preparation Tips

Interview preparation tips for other job seekers - I shared the details of that work with them.

I applied via Walk-in and was interviewed in Jun 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Past experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Ap kaise sale karenge product.

I applied via Company Website and was interviewed in Jul 2022. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Process productivity
  • Q2. Appraisal Requirements

Interview Preparation Tips

Interview preparation tips for other job seekers - Since you hard-working then hundred percent satisfaction your job
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
Not Selected
Round 1 - One-on-one 

(2 Questions)

  • Q1. I am eligible to work in banking sector hence I worked with HSBC and JP Morgan earlier.
  • Q2. You can just let me know the process structure and explain me in one attempt. I can be able to handle all the queries in an easy manner. Please do the needful. Thankyou.

Interview Preparation Tips

Interview preparation tips for other job seekers - I can be able to handle the cards payment customers. Hence eagerly waiting to join as early as possible.

Thank you.
Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. How can u make sell on daily basis
  • Ans. 

    By identifying potential leads, building relationships, understanding customer needs, and offering solutions.

    • Identify potential leads through networking, cold calling, and referrals.

    • Build relationships with customers by providing excellent customer service and follow-up.

    • Understand customer needs by asking probing questions and actively listening.

    • Offer solutions that meet the customer's needs and provide value.

    • Follow up...

  • Answered by AI
  • Q2. How would you sell a pen to a person who is handicapped
  • Ans. 

    I would highlight the ease of use and comfort of the pen for someone with limited mobility.

    • Emphasize the ergonomic design of the pen for comfortable grip

    • Highlight the smooth writing experience for effortless use

    • Demonstrate how the pen can be easily operated with one hand

  • Answered by AI

I applied via Recruitment Consultant and was interviewed in Jul 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. How will you convince customer for issue credit card
  • Ans. 

    I will highlight the benefits of having a credit card and tailor the offer to the customer's needs.

    • Explain the rewards and cashback programs offered by the credit card

    • Highlight the convenience of not carrying cash and the security features of the card

    • Tailor the offer to the customer's spending habits and lifestyle

    • Address any concerns or objections the customer may have

    • Provide excellent customer service and follow up wi

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Convince customer by saying benefits and use of that card
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Apr 2023. There were 2 interview rounds.

Round 1 - HR 

(3 Questions)

  • Q1. Why i give job
  • Q2. What about skill
  • Q3. How to treat the customer
  • Ans. 

    Customers should be treated with respect, empathy, and professionalism to build trust and loyalty.

    • Listen actively to their needs and concerns

    • Provide personalized solutions based on their preferences

    • Follow up to ensure satisfaction and address any issues promptly

    • Be transparent and honest in all interactions

    • Show appreciation for their business and loyalty

  • Answered by AI
Round 2 - Group Discussion 

No i don't know about GD

Interview Preparation Tips

Interview preparation tips for other job seekers - Support the fresher

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Axis Direct Documentation Executive Salary
based on 15 salaries
₹1.5 L/yr - ₹3.2 L/yr
26% less than the average Documentation Executive Salary in India
View more details

Axis Direct Documentation Executive Reviews and Ratings

based on 14 reviews

4.0/5

Rating in categories

3.6

Skill development

3.6

Work-life balance

2.2

Salary

2.4

Job security

2.7

Company culture

1.8

Promotions

3.2

Work satisfaction

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