Automobile Association Interview Questions and Answers

QA focuses on preventing defects, while QC focuses on identifying and fixing defects.

• QA stands for Quality Assurance and is a proactive process that focuses on preventing defects by establishing processes and standards.

• QC stands for Quality Control and is a reactive process that focuses on identifying and fixing defects through inspections and testing.

• QA involves activities like creating test plans, defining test cases...read more

PDCA is a four-step management method used for continuous improvement.

• PDCA stands for Plan, Do, Check, Act.

• It is also known as the Deming Cycle or the Shewhart Cycle.

• The PDCA cycle is used to solve problems, make improvements, and achieve goals.

• In the Plan phase, objectives and processes are established.

• In the Do phase, the plan is executed and data is collected.

• In the Check phase, the data is analyzed to determine if ...read more

A structured way to problem solving involves defining the problem, generating possible solutions, evaluating those solutions, and implementing the best one.

• Define the problem clearly and understand its root cause.

• Generate multiple possible solutions to the problem.

• Evaluate each solution based on feasibility, effectiveness, and impact.

• Select the best solution and create an action plan for implementation.

• Monitor and eval

PPAP stands for Production Part Approval Process. It is a standardized process in the automotive industry to ensure suppliers meet quality requirements.

• PPAP is a set of documents and requirements that must be submitted by suppliers to demonstrate their ability to meet customer specifications.

• Elements in PPAP checklist include: design records, engineering change documents, process flow diagram, control plan, measurement...read more