Upload Button Icon Add office photos
Engaged Employer

i

This company page is being actively managed by Ascendum KPS Team. If you also belong to the team, you can get access from here

Ascendum KPS Verified Tick

Compare button icon Compare button icon Compare
4.1

based on 238 Reviews

Filter interviews by

Ascendum KPS Customer Support Executive Interview Questions and Answers

Updated 29 Nov 2023

1 interview found

Sort by: Popular

Customer Support Executive Interview Questions

user image Dhruval Gajjar

posted on 29 Nov 2023

Interview experience
1
 Bad
Difficulty level
 -
Duration
 -
Result
 -

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

HR Round (1 Question)

  • Q1. Just experience
3

Behavioral Round (1 Question)

  • Q1. Just time flexibility

Interview questions from similar companies

Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Recruitment Consulltant and was interviewed before Aug 2023.

2 Interview Rounds

1

One-on-one Round (2 Questions)

  • Q1. Tell me about yourself
  • Q2. How can you handle frustrated customers
2

HR Round (2 Questions)

  • Q1. Why do you want to join our company
  • Q2. Where can we see you in next 2 years if given an opportunity

I applied via Recruitment Consulltant and was interviewed in Oct 2022.

4 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

Aptitude Test Round

Easy to clear and nothing to worry

3

Aptitude Test Round

Easy to clear and nothing to worry

4

HR Round (3 Questions)

  • Q1. What was last salary
  • Q2. Where do you stay and what is your current location
  • Q3. How much salary so you expect

Interview Preparation Tips

Interview preparation tips for other job seekers - Easy to crack and nothing to worry. I will join for sure

I applied via Naukri.com and was interviewed before Sep 2021.

3 Interview Rounds

1

Aptitude Test Round

Easy to crack but i would suggest dont go for this company

2

One-on-one Round (2 Questions)

  • Q1. Easy to crack just basic questions. But i would suggest dont go for this company. You won't even know when they will sac you.
  • Q2. Introduction and work experience
3

HR Round (2 Questions)

  • Q1. Salary discussion round
  • Q2. Salary discussion , final round

Interview Preparation Tips

Interview preparation tips for other job seekers - Go for any company but don't go for XL Dynamics worst job security with worst work culture.
Interview experience
2
 Poor
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
 -

I applied via Walk-in and was interviewed in Dec 2023.

1 Interview Round

1

One-on-one Round (2 Questions)

  • Q1. Tell me about yourself
  • Q2. Were do you see your self in next 5 year

Interview Preparation Tips

Interview preparation tips for other job seekers - Be prepared for interview
Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 4-6 weeks
Result
Selected  Selected

2 Interview Rounds

1

HR Round (2 Questions)

  • Q1. Why would you like to work at Cargill?
  • Q2. What skills do you think a customer service officer should have?
2

Case Study Round

They put you into a scenario that could be real and could happen in your daily work day and want to see how you'd resolve it.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be yourself
Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 4-6 weeks
Result
Selected  Selected

I applied via Referral and was interviewed before Feb 2023.

1 Interview Round

1

One-on-one Round (1 Question)

  • Q1. Detailed information about previous work experience and customer support

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

Case Study Round

I was asked if you are about to complete your daily banking but there you found a shortage of 2000/- rs out of total amout how will you manage.

3

HR Round (5 Questions)

  • Q1. Share details of your previous job.
  • Q2. What are your salary expectations?
  • Q3. What is your family background?
  • Q4. Why should we hire you?
  • Q5. Tell me about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and go through Grabing knowledge.

I applied via Referral and was interviewed before Sep 2019.

3 Interview Rounds

Interview Questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Be knowledgeable and relax ...Do not say no to any work

Customer Support Executive Interview Questions

Udaan user image SYED NAYEEMUDDIN

posted on 23 Dec 2022

Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Approached by Company and was interviewed before Dec 2021.

4 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2

One-on-one Round (2 Questions)

  • Q1. Will check your language skills
  • Q2. Screening oif your resume
3

Aptitude Test Round

Typeing test was given speed of minimum 29/wp with 98% of accuracy

4

HR Round (3 Questions)

  • Q1. General questions like experience
  • Q2. How you will manage cold calls
  • Q3. And about your speeking skils

Interview Preparation Tips

Interview preparation tips for other job seekers - All the process will be done on same day, for me it took 4hrs

Ascendum KPS Interview FAQs

How many rounds are there in Ascendum KPS Customer Support Executive interview?
Ascendum KPS interview process usually has 3 rounds. The most common rounds in the Ascendum KPS interview process are Resume Shortlist, HR and Behavioral.
What are the top questions asked in Ascendum KPS Customer Support Executive interview?

Some of the top questions asked at the Ascendum KPS Customer Support Executive interview -

  1. Just time flexibil...read more
  2. Just experie...read more

Tell us how to improve this page.

Ascendum KPS Customer Support Executive Reviews and Ratings

based on 1 review

5.0/5

Rating in categories

5.0

Skill development

5.0

Work-Life balance

5.0

Salary & Benefits

5.0

Job Security

5.0

Company culture

4.0

Promotions/Appraisal

5.0

Work Satisfaction

Explore 1 Review and Rating
Process Associate
235 salaries
unlock blur

₹1.5 L/yr - ₹4.5 L/yr

Executive Accountant
59 salaries
unlock blur

₹2.2 L/yr - ₹6 L/yr

Senior Process Associate
30 salaries
unlock blur

₹2.4 L/yr - ₹4 L/yr

Quality Associate
21 salaries
unlock blur

₹2.1 L/yr - ₹3.7 L/yr

Assistant Manager
21 salaries
unlock blur

₹5 L/yr - ₹18 L/yr

Explore more salaries
Compare Ascendum KPS with

TCS

3.7
Compare

Infosys

3.7
Compare

Wipro

3.7
Compare

HCLTech

3.6
Compare

Calculate your in-hand salary

Confused about how your in-hand salary is calculated? Enter your annual salary (CTC) and get your in-hand salary
Did you find this page helpful?
Yes No
write
Share an Interview