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I applied via Walk-in and was interviewed in Sep 2023. There were 2 interview rounds.
I applied via Referral and was interviewed before Aug 2023. There were 3 interview rounds.
Aptitude and logically questions
Experienced Customer Support analyst with a background in IT and strong problem-solving skills.
Over 5 years of experience in providing technical support to customers
Proficient in troubleshooting software and hardware issues
Excellent communication skills and ability to handle difficult customers
Familiar with CRM systems and ticketing platforms
Certified in ITIL Foundation
I remain calm, listen actively, empathize with their situation, and work towards finding a solution.
Remain calm and composed
Listen actively to understand their concerns
Empathize with their situation to show understanding
Apologize for any inconvenience caused
Work towards finding a solution that satisfies the customer
My salary expectation is based on my experience, skills, and the industry standard for this role.
Consider my years of experience in customer support
Research the average salary for Customer Support analysts in this industry
Factor in the cost of living in the area where the job is located
I am impressed by your company's commitment to customer satisfaction and innovation in the industry.
I admire your company's reputation for excellent customer support
I am excited about the opportunity to contribute to a team that values innovation and growth
I believe that your company's values align with my own professional goals
Top trending discussions
I applied via Company Website and was interviewed in Nov 2020. There were 3 interview rounds.
posted on 13 Jul 2021
I applied via Company Website and was interviewed in Jan 2021. There were 6 interview rounds.
Servers and SQL are essential components of modern computing infrastructure.
A server is a computer program or device that provides functionality for other programs or devices, called clients.
SQL (Structured Query Language) is a programming language used to manage and manipulate relational databases.
Servers and SQL are often used together to provide web-based applications and services.
Examples of popular server software...
I applied via Campus Placement and was interviewed before Jan 2021. There was 1 interview round.
My weakness is that I tend to be a perfectionist, but I overcome it by setting realistic goals and prioritizing tasks.
I tend to spend too much time on small details
I have difficulty delegating tasks
I sometimes struggle with work-life balance
I overcome this weakness by setting realistic goals and deadlines
I prioritize tasks based on their importance and urgency
I practice effective time management techniques
I communicate...
posted on 23 Mar 2021
I applied via Recruitment Consultant and was interviewed in Sep 2020. There were 3 interview rounds.
I applied via Job Portal and was interviewed before Sep 2020. There was 1 interview round.
I applied via Job Portal and was interviewed before Jan 2021. There were 4 interview rounds.
I was interviewed in Jan 2021.
based on 3 interviews
Interview experience
based on 4 reviews
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