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Aptean Engineer- Customer Support Interview Questions and Answers

Updated 28 Feb 2024

Aptean Engineer- Customer Support Interview Experiences

2 interviews found

I applied via Campus Placement and was interviewed in Feb 2022. There were 4 interview rounds.

Round 1 - Aptitude Test 

Just normal aptitude question like spot the difference between two diagrams and finding profit and loss..

Round 2 - Group Discussion 

Topics were selected by us..They grouped students from different branches

Round 3 - HR 

(2 Questions)

  • Q1. It was Manager HR where lots of questions were asked..
  • Q2. 1.Self Intro 2.Why do you want to join customer support when you have so many technical skills(as mentioned in resume)
Round 4 - One-on-one 

(1 Question)

  • Q1. 1.Family Background 2.Do you want to join our technical?(as I talked about lot of technical stuffs in previous round they asked this question) 3.Why aptean? 4.Rank these roles according to you(Tester,Devel...

Interview Preparation Tips

Interview preparation tips for other job seekers - Have a good communication skills..that is enough
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Feb 2023. There were 3 interview rounds.

Round 1 - Aptitude Test 

General aptitude test : duration -1 hour

Round 2 - Technical 

(1 Question)

  • Q1. SQL based questions
Round 3 - HR 

(1 Question)

  • Q1. Salary discussion

Interview Preparation Tips

Topics to prepare for Aptean Engineer- Customer Support interview:
  • MySQL
  • ERP
  • CRM
  • suppoort
Interview preparation tips for other job seekers - Basic SQL preparation and some support-based scenario-based questions are more than enough for this role.

Engineer- Customer Support Interview Questions Asked at Other Companies

asked in Zomato
Q1. If the customer is very irate and he is speaking profanity,how wi ... read more
Q2. What do you mean when you talk about "50 Hz" in terms of frequenc ... read more
Q3. Why Transformers are used to transfer electricity from source to ... read more
asked in Wipro
Q4. What's software coding and languages and programming
Q5. What is the difference between domain & workgroup?

Interview questions from similar companies

Interview Questionnaire 

2 Questions

  • Q1. What is full form of mpls.
  • Ans. 

    MPLS stands for Multiprotocol Label Switching.

    • MPLS is a protocol used in computer networks to improve the speed and efficiency of data transmission.

    • It operates at the network layer of the OSI model and is used to route packets based on labels instead of IP addresses.

    • MPLS allows for the creation of virtual private networks (VPNs) and traffic engineering.

    • It provides quality of service (QoS) capabilities by prioritizing c...

  • Answered by AI
  • Q2. Network layer working
  • Ans. 

    The network layer is responsible for routing and forwarding data packets across different networks.

    • The network layer operates at the third layer of the OSI model.

    • It provides logical addressing and routing of data packets.

    • Network layer protocols include IP (Internet Protocol) and ICMP (Internet Control Message Protocol).

    • Routers are the primary devices that operate at the network layer.

    • Example: When you send an email fro...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - I was not asked much question. But out Of all the questions I asked I gave the answer I knew, which I didn't know or Did not give.

Skills evaluated in this interview

I applied via Company Website and was interviewed in Jun 2021. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. C c++ javascript HTML Java
  • Q2. What sir or mum required Is

Interview Preparation Tips

Interview preparation tips for other job seekers - My name is Saurabh Saxena
I live in nadaiya rampur Post govindpur tilhar shahjahanpur Uttar Pradesh
I have a complete graduation BCA

I applied via Naukri.com and was interviewed in Apr 2021. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Filter in MVC
  • Ans. 

    Filter in MVC is used to retrieve a subset of data from a larger dataset based on certain criteria.

    • Filters can be applied to data in the model or in the view.

    • Filters can be used to sort, group, or limit the data returned.

    • Filters can be implemented using LINQ or other query languages.

    • Examples of filters include date range filters, category filters, and search filters.

  • Answered by AI
  • Q2. Authentication and authorisation

Interview Preparation Tips

Interview preparation tips for other job seekers - Please prepare all basics of MVC,SQL and C#

Skills evaluated in this interview

I applied via Referral and was interviewed in Apr 2021. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Sql based quedtion

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare continuously don't lose hope

I appeared for an interview before Mar 2021.

Round 1 - Video Call 

(3 Questions)

Round duration - 60 minutes
Round difficulty - Easy

This was a technical round with questions on DBMS.

  • Q1. What is data integrity?
  • Ans. 

    Data integrity refers to the accuracy, consistency, and reliability of data throughout its lifecycle.

    • Data integrity ensures that data is accurate and consistent in storage and transmission.

    • It involves maintaining the quality and reliability of data over time.

    • Methods for ensuring data integrity include checksums, encryption, and error detection codes.

    • Examples of data integrity violations include data corruption, unautho

  • Answered by AI
  • Q2. What is a trigger in the context of a database management system?
  • Ans. 

    A trigger is a special type of stored procedure that automatically executes when certain events occur in a database.

    • Triggers are used to enforce business rules, maintain data integrity, and automate repetitive tasks.

    • They can be triggered by INSERT, UPDATE, or DELETE operations on a table.

    • Examples of triggers include auditing changes to a table, updating related tables when a record is modified, or enforcing referential

  • Answered by AI
  • Q3. What is the difference between clustered and non-clustered indexes in a database management system?
  • Ans. 

    Clustered indexes physically order the data in the table, while non-clustered indexes do not.

    • Clustered indexes determine the physical order of data in the table, while non-clustered indexes do not.

    • A table can have only one clustered index, but multiple non-clustered indexes.

    • Clustered indexes are faster for retrieval of data, especially range queries, compared to non-clustered indexes.

    • Non-clustered indexes are stored se...

  • Answered by AI
Round 2 - Video Call 

(3 Questions)

Round duration - 60 minutes
Round difficulty - Easy

Technical interview round with questions on DBMS.

  • Q1. What is the difference between UNION and UNION ALL in SQL?
  • Ans. 

    UNION combines and removes duplicates, UNION ALL combines without removing duplicates.

    • UNION merges the result sets of two or more SELECT statements and removes duplicates.

    • UNION ALL merges the result sets of two or more SELECT statements without removing duplicates.

    • UNION is slower than UNION ALL as it involves removing duplicates.

    • Example: SELECT column1 FROM table1 UNION SELECT column1 FROM table2;

    • Example: SELECT column...

  • Answered by AI
  • Q2. What are the functions of a cursor in PL/SQL?
  • Ans. 

    A cursor in PL/SQL is used to retrieve and process multiple rows of data one at a time.

    • Allows iteration over a result set

    • Retrieves data row by row

    • Can be used to update or delete rows in a table

    • Must be declared, opened, fetched, and closed

  • Answered by AI
  • Q3. Write a SQL query to fetch the nth highest salary from a table.
  • Ans. 

    SQL query to fetch the nth highest salary from a table

    • Use the ORDER BY clause to sort salaries in descending order

    • Use the LIMIT clause to fetch the nth highest salary

  • Answered by AI
Round 3 - HR 

Round duration - 30 minutes
Round difficulty - Easy

This was a managerial round with typical behavioral problems.

Interview Preparation Tips

Eligibility criteriaAbove 7 CGPACerner Corporation interview preparation:Topics to prepare for the interview - SQL, Database Management Systems, OOPS, DSA, System DesignTime required to prepare for the interview - 4 monthsInterview preparation tips for other job seekers

Tip 1 : Since this was a SQL post, I would suggest you to get the basics intact and try practicing few queries.
Tip 2 : Must do Previously asked Interview as well as Online Test Questions.
Tip 3 : Go through all the previous interview experiences from Codestudio and Leetcode.

Application resume tips for other job seekers

Tip 1 : Have at-least 2 good projects explained in short with all important points covered.
Tip 2 : Every skill must be mentioned.
Tip 3 : Focus on skills, projects and experiences more.

Final outcome of the interviewSelected

Skills evaluated in this interview

I applied via Naukri.com and was interviewed in May 2019. There was 1 interview round.

Interview Questionnaire 

4 Questions

  • Q1. How MVC works for data flow?
  • Ans. 

    MVC separates data flow into three components: Model, View, and Controller.

    • Model represents data and business logic

    • View displays data to the user

    • Controller handles user input and updates the model and view accordingly

    • Data flows from the model to the view through the controller

    • Changes in the view are communicated to the controller, which updates the model and view

  • Answered by AI
  • Q2. What are mvc layers
  • Ans. 

    MVC stands for Model-View-Controller. It is a software design pattern that separates an application into three interconnected components.

    • Model: Represents the data and business logic of the application

    • View: Displays the data to the user and handles user input

    • Controller: Acts as an intermediary between the Model and View, handling user input and updating the Model and View accordingly

  • Answered by AI
  • Q3. Get and post methods
  • Q4. Servlet life cycle

Interview Preparation Tips

Interview preparation tips for other job seekers - Do your homework for string data structures problems

Skills evaluated in this interview

I applied via Naukri.com and was interviewed before Jul 2020. There were 4 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Questions on java8
  • Q2. Questions on multithreading
  • Q3. Questions on exception handling

Interview Preparation Tips

Interview preparation tips for other job seekers - First round was a coding round where interviewer asked questions randomly and were asked to optimise our code. Next round was a technical round where everyone needs to be thorough with their technical skills

Interview Questionnaire 

1 Question

  • Q1. Oops programming,SQL server Database

Aptean Interview FAQs

How many rounds are there in Aptean Engineer- Customer Support interview?
Aptean interview process usually has 3-4 rounds. The most common rounds in the Aptean interview process are Aptitude Test, HR and Group Discussion.
How to prepare for Aptean Engineer- Customer Support interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Aptean. The most common topics and skills that interviewers at Aptean expect are customer support, SQL, ERP, Troubleshooting and Technical Support.
What are the top questions asked in Aptean Engineer- Customer Support interview?

Some of the top questions asked at the Aptean Engineer- Customer Support interview -

  1. It was Manager HR where lots of questions were aske...read more
  2. SQL based questi...read more

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Aptean Engineer- Customer Support Interview Process

based on 4 interviews

Interview experience

4.5
  
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Aptean Engineer- Customer Support Salary
based on 47 salaries
₹5.5 L/yr - ₹12.5 L/yr
163% more than the average Engineer- Customer Support Salary in India
View more details

Aptean Engineer- Customer Support Reviews and Ratings

based on 8 reviews

3.6/5

Rating in categories

2.8

Skill development

3.1

Work-life balance

3.5

Salary

3.3

Job security

2.6

Company culture

2.7

Promotions

3.4

Work satisfaction

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