Aptean Engineer- Customer Support Interview Questions and Answers

All good and easy questons

Q1. Describe your past experience
Add your answer

Q1. Basic of Microsoft license
Add your answer
Q2. Exchange basics and Outlook troubleshooting's
Add your answer

Q1. Nothing specific was asked
Add your answer

Q1. Salary expectations I had
Add your answer

Q1. Tell me about your self
Add your answer
Q2. What made you to apply for this role
Add your answer
Q3. How much do you rate about your communication skills out of 10
Add your answer

Q1. Please introduce yourself
Ans. 
I am a dedicated engineer with a passion for providing excellent customer support and solving technical issues.
• Experienced in troubleshooting technical problems

• Strong communication skills to effectively assist customers

• Ability to work under pressure and meet deadlines

• Familiar with various engineering software and tools
Answered by AI
Add your answer
Q2. Tell me strenght and weaknesses
Ans. 
Strengths include problem-solving skills and technical knowledge. Weaknesses include impatience and lack of experience in certain areas.
• Strength: Strong problem-solving skills - able to quickly identify and resolve issues for customers

• Strength: Technical knowledge - able to troubleshoot complex technical problems effectively

• Weakness: Impatience - may rush through tasks without thoroughly addressing all aspects

• Weakness:...read more
Answered by AI
Add your answer

Q1. What is customer support
Ans. 
Customer support is the assistance and guidance provided to customers before, during, and after they purchase a product or service.
• Customer support involves addressing customer inquiries, issues, and complaints.

• It includes providing technical assistance, troubleshooting, and product information.

• Customer support can be offered through various channels such as phone, email, chat, or in-person.

• The goal of customer support...read more
Answered by AI
Add your answer
Q2. Why you wants to join us
Ans. 
I am passionate about providing technical support and problem-solving for customers.
• I have a strong background in engineering and enjoy troubleshooting technical issues.

• I thrive in fast-paced environments and enjoy working directly with customers to solve their problems.

• I am excited about the opportunity to use my skills to support your customers and contribute to the success of your team.
Answered by AI
Add your answer

Q1. What is your name
Add your answer

Q1. Tell me about yourself
Add your answer
Q2. Y u should do join
Add your answer

Tell me about yourself for 2 minutes in hindi

Q1. What's software coding and languages and programming
Ans. 
Software coding involves writing instructions in programming languages to create computer programs.
• Software coding is the process of writing instructions that a computer can understand and execute.

• Programming languages are used to write these instructions, such as Python, Java, C++, etc.

• Coding involves breaking down a problem into smaller steps and writing code to solve each step.

• Programmers use various tools and softw...read more
Answered by AI
View 2 more answers
Q2. What's the shirtless for excel and key board for typing
Ans. 
Shirtless for Excel and keyboard for typing is not applicable.
• There is no specific dress code for using Excel or typing on a keyboard.

• However, it is recommended to wear comfortable clothing to avoid distractions.

• Proper posture and ergonomics are more important for long-term health than clothing choices.
Answered by AI
Add your answer
Q3. Names of Shirley's and function
Ans. 
Sorry, I am not sure who Shirley is and what function you are referring to.
Answered by AI
Add your answer
Q4. What's the hardware and examples
Ans. 
Hardware refers to physical components of a computer system. Examples include CPU, RAM, motherboard, hard drive, and graphics card.
• Hardware refers to physical components of a computer system

• Examples include CPU, RAM, motherboard, hard drive, and graphics card
Answered by AI
Add your answer
Q5. Name of devices and place for connecting
Ans. 
Devices and their connection points
• Computers - USB ports, Ethernet ports

• Printers - USB ports, Ethernet ports, Wi-Fi

• Smartphones - USB ports, Bluetooth, Wi-Fi

• TVs - HDMI ports, USB ports, Ethernet ports

• Gaming consoles - HDMI ports, USB ports, Ethernet ports, Wi-Fi
Answered by AI
Add your answer
Q6. What's the examples of as sites
Ans. 
Examples of AS sites include data centers, internet service providers, and cloud computing providers.
• AS sites are organizations that provide internet connectivity to end-users

• They are identified by their Autonomous System (AS) number

• Examples include Amazon Web Services (AS16509), Google (AS15169), and Microsoft (AS8075)
Answered by AI
Add your answer
Q7. Names and examples and SEO related
Add your answer
Q8. What's the examples of different and latest languages
Ans. 
Some latest programming languages include Rust, Kotlin, Swift, and TypeScript.
• Rust is a systems programming language that emphasizes safety and performance.

• Kotlin is a statically typed language that runs on the Java Virtual Machine and is used for Android app development.

• Swift is a programming language developed by Apple for iOS, macOS, watchOS, and tvOS development.

• TypeScript is a superset of JavaScript that adds opti
Answered by AI
Add your answer
Q9. New and demo sites And URL and topic name of product
Add your answer