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Aptean Technical Support Engineer Interview Questions and Answers

Updated 28 Sep 2024

Aptean Technical Support Engineer Interview Experiences

2 interviews found

Interview experience
2
Poor
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Not Selected

I applied via Campus Placement and was interviewed in Mar 2024. There were 3 interview rounds.

Round 1 - HR 

(3 Questions)

  • Q1. Introduce yourself
  • Ans. 

    I am a dedicated Technical Support Engineer with 5 years of experience in troubleshooting hardware and software issues.

    • 5 years of experience in technical support

    • Proficient in troubleshooting hardware and software issues

    • Strong communication and problem-solving skills

  • Answered by AI
  • Q2. Few questions about family
  • Q3. Gave a topic and asked to prepare a speech within 10 mins
Round 2 - HR 

(3 Questions)

  • Q1. Introduce yourself
  • Ans. 

    I am a Technical Support Engineer with 5 years of experience in troubleshooting hardware and software issues.

    • 5 years of experience in technical support

    • Proficient in troubleshooting hardware and software issues

    • Strong communication and problem-solving skills

  • Answered by AI
  • Q2. Played a call recording and asked about the details in it
  • Q3. Two riddle type questions
Round 3 - HR 

(2 Questions)

  • Q1. Introduce yourself
  • Ans. 

    I am a dedicated Technical Support Engineer with 5 years of experience in troubleshooting hardware and software issues.

    • 5 years of experience in technical support

    • Proficient in troubleshooting hardware and software issues

    • Strong communication and problem-solving skills

  • Answered by AI
  • Q2. Asked questions from resume
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Job Portal and was interviewed before Sep 2023. There were 3 interview rounds.

Round 1 - Technical 

(1 Question)

  • Q1. General ERP concepts
Round 2 - One-on-one 

(1 Question)

  • Q1. ERP Integration concepts
Round 3 - HR 

(1 Question)

  • Q1. Salary Discussion

Technical Support Engineer Interview Questions Asked at Other Companies

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Q5. How to release previous IP which assign to your device?

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Dec 2024. There were 3 interview rounds.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Support Role Questions 1) Like explaining a case which was done in your previous role and experience
  • Q2. Questions on Javascript
Round 2 - One-on-one 

(1 Question)

  • Q1. Technical Interview questions on Javascript, HTML, CSS and behavioural
Round 3 - Behavioral 

(1 Question)

  • Q1. Manager Questions based on Position and previous work experience.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
4-6 weeks
Result
Not Selected

I applied via Company Website and was interviewed in Oct 2024. There were 3 interview rounds.

Round 1 - Technical 

(2 Questions)

  • Q1. How does internet works
  • Q2. HTTP codes SQL troubleshooting
Round 2 - Technical 

(1 Question)

  • Q1. SQL python java
Round 3 - HR 

(2 Questions)

  • Q1. Salary negotiations
  • Q2. Work shifts questions
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(1 Question)

  • Q1. Find the last 2 row in sql?
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. Few linux commands
  • Q2. Explain few, Any command for example
  • Ans. 

    Some common commands for technical support engineers include ping, ipconfig, and tracert.

    • Ping: Used to test the reachability of a host on an IP network.

    • Ipconfig: Displays all current TCP/IP network configuration values.

    • Tracert: Shows the route that packets take to reach a specified destination.

  • Answered by AI
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Aptitude Test 

20 questions on logical and mathematical

Round 2 - Technical 

(1 Question)

  • Q1. Puzzles and coding questions

Interview Questionnaire 

1 Question

  • Q1. They ask basic questions about you and your long time and short time goals, what will u do in your first month salary, the 2nd round will be a programming round we can write program in c, c++, java 3rd wil...
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via LinkedIn and was interviewed in Aug 2024. There were 2 interview rounds.

Round 1 - Technical 

(2 Questions)

  • Q1. How to solve the error in the code? what is scope? what are logical operators?
  • Ans. 

    Scope refers to the visibility and accessibility of variables in a program. Logical operators are used to perform logical operations in code.

    • Scope in programming refers to where in the code a variable can be accessed. It can be global, local, or block scope.

    • To solve an error in the code, first identify the error message or behavior causing the issue. Then, debug the code by checking for syntax errors, logical errors, o...

  • Answered by AI
  • Q2. How will you get the data in the table using js? what are the other ways to print the output? what is a block in js?
  • Ans. 

    To get data in a table using js, you can use DOM manipulation methods like getElementById or querySelector. Other ways to print output include console.log and innerHTML. A block in js is a set of statements enclosed in curly braces.

    • Use getElementById or querySelector to get data in a table using js

    • Other ways to print output include console.log and innerHTML

    • A block in js is a set of statements enclosed in curly braces,

  • Answered by AI
Round 2 - Behavioral 

(2 Questions)

  • Q1. About ServiceNow? About the technical role in my previous company? previous job roles and responsibilities? Why do you want to switch from previous company? How will you handle the challenges here in servi...
  • Q2. Why do I want to switch from my previous company?
  • Ans. 

    Seeking new challenges and growth opportunities in a different environment.

    • Looking for new challenges and opportunities for growth

    • Interested in gaining experience in a different industry or technology

    • Seeking a better work-life balance or company culture

    • Wanting to work with a different team or leadership style

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - The interview went well, but I didn't receive any feedback beyond the rejection. I hope to get some insights into the reasons for the decision, as it would help to learn for next time. I'll definitely try again!

Skills evaluated in this interview

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Company Website and was interviewed in Apr 2024. There were 2 interview rounds.

Round 1 - Technical 

(2 Questions)

  • Q1. Querstions related to rest ai
  • Q2. What happen when u click google.com
  • Ans. 

    When you click google.com, you are directed to the Google search engine homepage.

    • Redirects to Google search engine homepage

    • Allows you to search for information

    • Access to various Google services like Gmail, Maps, and Drive

  • Answered by AI
Round 2 - Technical 

(2 Questions)

  • Q1. Update query in sql
  • Ans. 

    An update query in SQL is used to modify existing records in a database.

    • Use the UPDATE keyword followed by the table name

    • Set the column(s) to be updated using SET

    • Specify the new values for the columns

    • Add a WHERE clause to specify which records to update

  • Answered by AI
  • Q2. Linux telnet, ping commands

Skills evaluated in this interview

Aptean Interview FAQs

How many rounds are there in Aptean Technical Support Engineer interview?
Aptean interview process usually has 3 rounds. The most common rounds in the Aptean interview process are HR, Technical and One-on-one Round.
How to prepare for Aptean Technical Support Engineer interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Aptean. The most common topics and skills that interviewers at Aptean expect are .Net, SQL Server, T - SQL, Technical Support and Technical Training.
What are the top questions asked in Aptean Technical Support Engineer interview?

Some of the top questions asked at the Aptean Technical Support Engineer interview -

  1. gave a topic and asked to prepare a speech within 10 m...read more
  2. played a call recording and asked about the details in...read more
  3. two riddle type questi...read more

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Aptean Technical Support Engineer Interview Process

based on 2 interviews

Interview experience

3.5
  
Good
View more
Aptean Technical Support Engineer Salary
based on 4 salaries
₹6 L/yr - ₹12.5 L/yr
80% more than the average Technical Support Engineer Salary in India
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