Aptean Engineer- Customer Support Reviews by 7 Employees | Rated 3.6/5

7 reviews found

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Engineer- Customer Support in Bangalore / Bengaluru

Full Time

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 10 Jan 2025

Likes

Management is good

Dislikes

If you are recognized by doing good things for the company. The team members in the same team will target you and that will become the main reason to get out of the company. The management will not do anything just tells you to compromise. Which I didn't like here

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Engineer- Customer Support in Madurai

Full Time

IT Support Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Promotions/Appraisal

2.0

Skill Development

1.0

Company Culture

2.0

Work Satisfaction

3.0

Salary & Benefits

1.0

Job Security

2.0

Work-Life Balance

posted on 19 Jun 2024

Likes

Allowances

Dislikes

Work culture, toxic environment. HR is so cruel. No job security. For newly joining candidates please be ready to face the toxicity of aptean.

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Engineer- Customer Support in Bangalore / Bengaluru

Full Time

Customer Success Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Promotions/Appraisal

3.0

Skill Development

4.0

Company Culture

4.0

Work Satisfaction

4.0

Salary & Benefits

4.0

Job Security

5.0

Work-Life Balance

posted on 01 Jun 2024

Likes

Work life balance is good

Dislikes

Opportunity to learn new skill set is low

Work Details

Work days: Monday to Friday (Strict Timings)

Engineer- Customer Support in Bangalore Rural

Full Time

Operations Support Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

2.0

Work-Life Balance

posted on 27 Apr 2023

Likes

Hard to say

Dislikes

There are a lot better to avoid

Work Details

Work days: Monday to Friday (Strict Timings)

Engineer- Customer Support in 60 days

Customer Support Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

2.0

Job Security

2.0

Work-Life Balance

posted on 01 Feb 2022

Likes

Nothing to like other than shift allowance. This is full of partiality, favourism, groupism, no work ethics, no recognition, no value for work and people. Management is at its worst. Hikes are worst. Add if i have missed something more and it is worst.

Dislikes

No work ethics No respect for work and workers No recognition and appreciation Full of favourism and open partiality Most of the management are of these kind so dont expect any improvement It is not a place for human who have self respect

Work Details

Worst guys. It is a toxic environment

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Engineer- Customer Support in Bangalore / Bengaluru

Technical Support Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 08 Nov 2022

Likes

Its awesome

Dislikes

None at all

Work Details

Work days: Monday to Friday

Work related travel: This is a desk job.

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Top trending discussions

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I recently graduated in 2024 with a Bachelor of Engineering degree in Computer Science and Engineering. I have secured a job as a Business Analyst at an eCommerce brand with a salary package of 4.5 LPA. Considering I graduated from a tier 3 college and got the job off-campus, is this a good package? What should I focus on next: skill development or switching skills? If I choose to skill up, how should I go about it? Should I join a course or pursue certifications? Additionally, I am curious about pursuing further studies—should I opt for an M.Tech or an MBA?

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Similar Designation Reviews

IT Service Desk Engineer in Bangalore / Bengaluru

Full Time

IT Support Department

1.0

Overall Rating

1.0

Category Ratings

5.0

Promotions/Appraisal

4.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

4.0

Salary & Benefits

5.0

Job Security

1.0

Work-Life Balance

posted on 29 Oct 2024

Likes

Night Shift pay only good and they will give free food.

Dislikes

Worst is many. First HR HR in Both Locations thinks they are god and they dont have any humanity. In Some teams they will throw you out. HR team is pathetic. They will be worst ever in this company. Dont join here toxic culture. You will get more work and less pay. IT manager is attitude guy and he is never cares about the team members. Noon Shift you will get more than 20 tickets to work and team members (seniors) they dont work on much tickets...Read More

Work Details

Work days: Rotational Shift (Strict Timings)

Other Aptean Reviews

Lead Engineer in Bangalore / Bengaluru

Full Time

Software Development Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Promotions/Appraisal

3.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

2.0

Salary & Benefits

1.0

Job Security

2.0

Work-Life Balance

posted on 05 Nov 2024

Likes

There is nothing in prominent to like in that company. Everything is purely based on politics.

Dislikes

- From hiring to promotions everything is based on politics. - People are unfit to be managers who are currently managers - Only employees who have worked in that organisation for 15+ years get promoted - Managers like Soumya Mukesh, Sindhu Venkatesh, Archana and many more have been promoted to managers even when they are unfit just because they have worked for longer period of time. - team people walk in and walk out at their wish provided managers support them since they are good friends...Read More

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

QA Engineer in Bangalore / Bengaluru (working remotely)

Full Time

Quality Assurance and Testing Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Promotions/Appraisal

3.0

Skill Development

1.0

Company Culture

4.0

Work Satisfaction

4.0

Salary & Benefits

1.0

Job Security

4.0

Work-Life Balance

posted on 30 Jul 2024

Likes

Good company to start carrier

Dislikes

Management is worst, Higher management most of them are from Tamil Nadu, so they hire only tamil candidates and fire other states candidates even though they are good with technical knowledge. Ajay and Rajgopal are ruining Aptean, these people taking every decision on favor of Tamil people

Senior Development Engineer in Bangalore / Bengaluru

Full Time

Software Development Department

2.0

Overall Rating

2.0

Category Ratings

3.0

Promotions/Appraisal

3.0

Skill Development

1.0

Company Culture

4.0

Work Satisfaction

3.0

Salary & Benefits

3.0

Job Security

3.0

Work-Life Balance

posted on 19 Jun 2024

Likes

Some positive aspects The Project was challenging and well structured, allowing high quality work. Good learning opportunities for latest tech stack. Competitive salary

Dislikes

Some dislike points Some long-term employee, exhibit unprofessional behaviour, Often treat the company as its own property and misbehaving with team members. This conduct negatively impact team dynamics and overall workplace morale. Sometime you will feel management are also supporting indirectly. Lack of impartiality make workplace challenging And demotivating. Even HR department does not have any control in these things. They are just for hiring and exiting. Last option, if you try to pass the message in exit interview, that also considered as a formality....Read More

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Senior Manager in Bangalore / Bengaluru

Full Time

Software Development Department

1.0

Overall Rating

1.0

Category Ratings

4.0

Promotions/Appraisal

3.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

5.0

Salary & Benefits

3.0

Job Security

2.0

Work-Life Balance

posted on 29 May 2024

Likes

Nothing.

Dislikes

Management. Next-level politics they are doing. They deserve Oscars awards. Lot of people are warming the top seats, they are clueless about what is happening. The US team should take over the India management, especially HR wing. These people don't know what they are doing. Crazy things are going on hear. :D

Salesforce Quality Assurance Engineer in Bangalore / Bengaluru

Full Time

Quality Assurance and Testing Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

2.0

Skill Development

1.0

Company Culture

2.0

Work Satisfaction

1.0

Salary & Benefits

5.0

Job Security

2.0

Work-Life Balance

posted on 16 May 2024

Likes

The only good thing to like is that the employee gets a sense of ownership towards the work as the company is product based

Dislikes

Work culture Work-life balance Employee benefits Appraisals Learning and Development

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Customer Success Consultant in Bangalore / Bengaluru

Full Time

IT Support Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 12 Jan 2025

Likes

Best company I have worked. The pay is very good. The hikes are very good. Management is very supportive and helpful.

Dislikes

All is good.

Software Tester in Madurai

Full Time

IT Consulting Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 03 Jan 2025

Likes

All

Dislikes

Nothing everything is good but shift timings will be there

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Product Support Manager in Bangalore / Bengaluru

Full Time

IT Infrastructure Services Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

4.0

Work Satisfaction

4.0

Salary & Benefits

3.0

Job Security

3.0

Work-Life Balance

posted on 02 Dec 2024

Likes

Great place to learn, collaborate and excel

Dislikes

Continuous change

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within Country.

Analyst in Coimbatore

Full Time

Business Intelligence & Analytics Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Promotions/Appraisal

3.0

Skill Development

2.0

Company Culture

3.0

Work Satisfaction

2.0

Salary & Benefits

4.0

Job Security

3.0

Work-Life Balance

posted on 28 Nov 2024

Likes

work life balance will be based on your manager

Dislikes

employee benefits are less

Work Details

Work days: Monday to Friday

Work related travel: This is a desk job.

Devops Engineer in Bangalore / Bengaluru

Full Time

DevOps Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 28 Nov 2024

Likes

Nothing, complete regionalism towards madurai

Dislikes

Trying to recruit people from Tamil Nadu only, HR directly tells this

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

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AmbitionBox has 7 Aptean reviews submitted by Aptean employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Aptean is the right company for you. 100% of employees reported the working ...Read more

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Aptean Engineer- Customer Support Reviews

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