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Aptean
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Filter reviews by Aptean Customer Support Analyst Reviews
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What employees say about Aptean?
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6 reviews found
Customer Support Analyst in Madurai
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
They really do appreciate your work and compensate fairly.
- Salary - Excellent
- Promotions - Excellent
Dislikes
They are not flexible with leaves. The madurai location is not good. Lot of regional politics and further now Aptean only hires tamilian's in their madurai location. So the diversity went into sink hole.
- Skill development - Bad
- Job security - Poor
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Customer Support Analyst in Bangalore / Bengaluru
Full Time
Operations Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Decent pay.
- Salary - Good
- Job security - Good
- Promotions - Good
- Work-life balance - Good
Dislikes
Nothing to dislike here
- Skill development - Poor
Work Details
Work days: Monday to Friday
Customer Support Analyst in Bangalore / Bengaluru
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
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Company culture
Work-life balance
Likes
Good work environment and work culture.
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
I dont have anything to mention.
Work Details
It was good to work here, Manager, lead and team members are very helpful for me.
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Customer Support Analyst in Madurai
Intern
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
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Company culture
Work-life balance
Likes
Very good place to work and learn lot of things
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nil
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
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Team Lead in Bangalore / Bengaluru
Full Time
Finance Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Fellow colleagues
Dislikes
There is one director named Pradeepa Daithota who is cruel and master in micro management, no free hands, no recognization, no work life balance. He feels himself as if that if he is not exist there is no Aptean it self 😃 really comedy and frustrated soul
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Quality Analyst in Bangalore / Bengaluru
Full Time
Quality Assurance and Testing Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good culture and lifestyle
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Going office everyday
Work Details
Work timings: Flexible Timings
Analyst in Coimbatore
Full Time
Business Intelligence & Analytics Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
work life balance will be based on your manager
- Job security - Good
Dislikes
employee benefits are less
- Salary - Poor
- Promotions - Poor
- Company culture - Poor
Work Details
Work days: Monday to Friday
Work related travel: This is a desk job.
Team Lead in Bangalore / Bengaluru
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
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Company culture
Work-life balance
Likes
So far this company has treated me good
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
NA
Analyst in Madurai
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
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Company culture
Work-life balance
Likes
Flexible
- Salary - Good
- Skill development - Good
- Job security - Good
- Promotions - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
Management changes very frequently
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within Country.
Analyst in Bangalore / Bengaluru (working remotely)
Full Time
Finance Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nkkjbb
- Salary - Good
- Skill development - Excellent
- Job security - Good
- Promotions - Excellent
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
Nice good must join the company for sure
Work Details
Work timings: Flexible Timings
Team Lead in Madurai
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
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Company culture
Work-life balance
Likes
Aptean is a good company and rolling out good benefits for its employees.
- Salary - Excellent
- Work satisfaction - Good
- Work-life balance - Excellent
Dislikes
Nothing.
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Team Lead in Bangalore / Bengaluru
Full Time
Operations Department
Overall Rating
Category Ratings
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Skill development
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Work-life balance
Likes
Good for freshers to explore new learning
Dislikes
Work life balance
Analyst in Bangalore Rural
Full Time
Customer Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Lot of learning
- Salary - Good
- Skill development - Good
- Job security - Good
Dislikes
Work life balance
- Promotions - Poor
- Work satisfaction - Poor
- Work-life balance - Poor
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Team Lead in Madurai
ERP Department
Overall Rating
Category Ratings
Salary
Skill development
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Promotions
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Company culture
Work-life balance
Likes
Good company
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nothing to say
Work Details
Work policy: 2 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Other Aptean Reviews
Cloud Engineer in Bangalore / Bengaluru
Full Time
DevOps Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
I like colleagues who worked along with me. Many of them were very helpful and transforming their knowledge.
- Job security - Good
Dislikes
Recent change in management is not good. Management will promote the people who are close to management rather than recognize the true talent.
- Skill development - Poor
- Promotions - Poor
- Work satisfaction - Poor
- Company culture - Poor
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Senior QA Engineer in Bangalore / Bengaluru
Full Time
Quality Assurance and Testing Department
Overall Rating
Category Ratings
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Skill development
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Likes
On a high level, Aptean is a good company for stability if you are placed in the right team
Dislikes
Bangalore branch people are just pathetic. They do dirty politics in here and make the environment so toxic internally. Managers and some leads behaving like CEO's of the company will use you, make you work on weekends, make you do all the work and present it in front of the upper management as they have done evrything & will take all your credit to get promotions. People like Lavanaya Manuhanumaiahh, Soumya Mukesh and Archana Ramachandra will make your life a hell. Lavanya doesnt know anything but is a Lead engineer because of her manager friends. She will come office after 11 and leave after lunch because she is very punctual. Every monday and friday will be her work from home(iykyk). She will force you to do the work assigned to her, will give you extra work as well and then present your work in front of managers and UK people like she has conquered something on her own. She stammers when it comes to handling discussions, arguments in front of clients because she doesnt know anything. People like her should be removed from the company asap, very very very undeserving. Many talented people have left the team, company and many are planning to leave because of her and the negativity she/they bring into the team. Tip to the new joiners, If you see these people in your team, specially Lavanaya Manumaniahahah, RUN!!!...Read More
- Salary - Poor
- Skill development - Bad
- Work satisfaction - Bad
- Company culture - Poor
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Engineer- Customer Support in Bangalore / Bengaluru
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Management is good
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
If you are recognized by doing good things for the company. The team members in the same team will target you and that will become the main reason to get out of the company. The management will not do anything just tells you to compromise. Which I didn't like here
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Lead Engineer in Bangalore / Bengaluru
Full Time
Software Development Department
Overall Rating
Category Ratings
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Skill development
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Company culture
Work-life balance
Likes
There is nothing in prominent to like in that company. Everything is purely based on politics.
Dislikes
- From hiring to promotions everything is based on politics. - People are unfit to be managers who are currently managers - Only employees who have worked in that organisation for 15+ years get promoted - Managers like Soumya Mukesh, Sindhu Venkatesh, Archana and many more have been promoted to managers even when they are unfit just because they have worked for longer period of time. - team people walk in and walk out at their wish provided managers support them since they are good friends...Read More
- Salary - Poor
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Poor
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Salesforce Quality Assurance Engineer in Bangalore / Bengaluru
Full Time
Quality Assurance and Testing Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
The only good thing to like is that the employee gets a sense of ownership towards the work as the company is product based
- Job security - Excellent
Dislikes
Work culture Work-life balance Employee benefits Appraisals Learning and Development
- Salary - Bad
- Skill development - Poor
- Promotions - Bad
- Work satisfaction - Poor
- Company culture - Bad
- Work-life balance - Poor
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
QA Engineer in Bangalore / Bengaluru
Full Time
Quality Assurance and Testing Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Dislikes
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Overall Rating
Customer Support Lead in Bangalore / Bengaluru
Full Time
IT Consulting Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Dislikes
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Overall Rating
Associate Manager in Bangalore / Bengaluru
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
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Work satisfaction
Company culture
Work-life balance
Likes
- Salary - Good
- Skill development - Good
- Job security - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Work Details
Work days: Monday to Friday (Flexible Timings)
Senior Software Engineer in Bangalore / Bengaluru
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Dislikes
- Skill development - Poor
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Poor
Overall Rating
Senior Site Reliability Engineer in Bangalore / Bengaluru
Full Time
IT Network Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good promotion, which depends on Manager you are working under who can recognize your work.
- Salary - Excellent
- Job security - Good
- Promotions - Good
- Work-life balance - Good
Dislikes
Higher management in Madurai.
Work Details
Work policy: Worked on weekends as per business needs.
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Customer Support Analyst Jobs at Aptean
- HQ - Atlanta, US
- Software Product
- 1k-5k Employees (India)
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AmbitionBox has 6 Aptean reviews submitted by Aptean employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Aptean is the right company for you. 100% of employees reported the working ...days at Aptean as Monday to Friday. Read more- Home >
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