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Odoo

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based on 45 Reviews

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Odoo Customer Support Analyst Interview Questions and Answers

Updated 6 Jun 2024

Odoo Customer Support Analyst Interview Experiences

1 interview found

Customer Support Analyst Interview Questions & Answers

user image Anonymous

posted on 6 Jun 2024

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Aptitude Test 

Basic aptitude test with simple quant and language questions

Round 2 - One-on-one 

(1 Question)

  • Q1. What is a consumable product?
  • Ans. 

    A consumable product is an item that is intended to be used up or depleted after one use or a limited number of uses.

    • Consumable products are typically items that need to be replaced regularly, such as food, beverages, printer ink cartridges, and batteries.

    • They are often contrasted with durable goods, which are designed to last for an extended period of time.

    • Consumable products are essential for ongoing operations and m...

    • Answered by AI
    Add your answer

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Interview Tips & Stories
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honestword
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Oxane Partners
Disappointing Interview Experience with D.E. Shaw
I recently interviewed with D.E. Shaw, and it turned out to be one of the most draining experiences I’ve had. The interviewer’s approach felt unnecessarily harsh and dismissive, which made the entire process uncomfortable. At multiple points, the interviewer asked me to drop off the call, even when I tried asking basic questions about the designation, job description, and other details. After the interview, I found myself sitting there for a few minutes, trying to process what just happened. It left me questioning the overall tone and professionalism of the interview. Definitely not the experience I was expecting from such a well-known firm.
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Interview questions from similar companies

Customer Support Executive Interview Questions & Answers

ABM Techno-Matrix Private Limited user image Anonymous

posted on 10 Aug 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Jul 2024. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. What is your experience
  • Ans. 

    I have 3 years of experience in customer support roles, handling inquiries, resolving issues, and providing excellent service.

    • 3 years of experience in customer support roles

    • Handled inquiries and resolved issues

    • Provided excellent customer service

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Good company to learn something and grow in your career

Customer Service Executive Interview Questions & Answers

ABM Techno-Matrix Private Limited user image sk samsher hossain

posted on 13 Jul 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Jun 2024. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. Education and experiance
    • Add your answer

Customer Support Executive Interview Questions & Answers

ABM Techno-Matrix Private Limited user image Raushan Mehta

posted on 18 Jul 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. How many years of experiance you have
    • Add your answer

Customer Service Manager Interview Questions & Answers

ABM Techno-Matrix Private Limited user image Anonymous

posted on 16 Sep 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
-
Result
Selected Selected

I applied via LinkedIn and was interviewed before Sep 2023. There was 1 interview round.

Round 1 - One-on-one 

(4 Questions)

  • Q1. What was your last experience
  • Ans. 

    My last experience was managing a team of customer service representatives in a busy call center.

    • Managed a team of customer service representatives

    • Worked in a busy call center environment

    • Handled customer escalations and resolved issues efficiently

    • Answered by AI
    Add your answer
  • Q2. Tell me about your previous job responsibility.
  • Ans. 

    Managed a team of customer service representatives and oversaw daily operations to ensure customer satisfaction.

    • Supervised and trained customer service staff

    • Handled escalated customer complaints and issues

    • Implemented new customer service strategies to improve efficiency

    • Monitored customer service metrics and performance

    • Collaborated with other departments to address customer needs

    • Answered by AI
    Add your answer
  • Q3. Why you left your last job
  • Ans. 

    Seeking new challenges and opportunities for growth.

    • Desire for career advancement

    • Looking for new challenges

    • Seeking better work-life balance

    • Relocation to a new area

    • Answered by AI
    Add your answer
  • Q4. Why we should give you this work
  • Ans. 

    I have a proven track record of exceeding customer service expectations and leading successful teams.

    • I have X years of experience in customer service management

    • I have consistently met or exceeded customer satisfaction goals in my previous roles

    • I have successfully implemented new customer service strategies that have improved overall customer experience

    • I have strong leadership skills and have effectively managed and mot...

    • Answered by AI
    Add your answer

Customer Support Executive Interview Questions & Answers

ABM Techno-Matrix Private Limited user image Santosh Shaw

posted on 15 Jul 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Jul 2023. There was 1 interview round.

Round 1 - Technical 

(1 Question)

  • Q1. How many years of Experiance
  • Ans. 

    I have 5 years of experience in customer support roles.

    • I have worked in customer support for 5 years.

    • I have experience handling customer queries and complaints.

    • I have developed strong communication and problem-solving skills in my 5 years of experience.

    • Answered by AI
    Add your answer

Customer Support Executive Interview Questions & Answers

ABM Techno-Matrix Private Limited user image Anonymous

posted on 11 Jul 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Jul 2023. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. Your experiance
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Best company to join

Customer Service Executive Interview Questions & Answers

Dealsdray Online user image Anonymous

posted on 20 Feb 2022

I applied via Company Website and was interviewed in Jan 2022. There was 1 interview round.

Round 1 - HR 

(3 Questions)

  • Q1. What are your salary expectations?
    • Add your answer
  • Q2. Tell me about yourself.
    • Add your answer
  • Q3. Why should we hire you?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Something I learned applying for the job that I would advise other people applying position is try to set yourself apart from the other applicant I will been successfull at doing this by sending alters of
More about working at Odoo

Odoo Interview FAQs

How many rounds are there in Odoo Customer Support Analyst interview?
Odoo interview process usually has 2 rounds. The most common rounds in the Odoo interview process are Aptitude Test and One-on-one Round.

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Odoo Customer Support Analyst Salary
based on 4 salaries
₹4.5 L/yr - ₹5.8 L/yr
At par with the average Customer Support Analyst Salary in India
View more details
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