ANZ Banking Group Business Operations Analyst Interview Questions and Answers

Q1. Tell me about yourself
Ans. 
I am a detail-oriented business analyst with a strong background in data analysis and problem-solving.
• Experienced in gathering and analyzing business requirements

• Skilled in creating detailed reports and presentations

• Proficient in using data visualization tools like Tableau

• Strong communication and interpersonal skills

• Certified in Business Analysis Professional (CBAP)
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Q2. Why do you want to work for Natwest
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I want to work for Natwest because of their strong reputation in the banking industry and their commitment to innovation and customer service.
• Natwest has a strong reputation in the banking industry, which aligns with my career goals.

• I am impressed by Natwest's commitment to innovation and technology, which I believe will provide me with opportunities for growth and development.

• I value Natwest's focus on customer servic...read more
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Q1. Case Study on increasing attrition rate
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Q2. How did you create value for your client
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Q1. Strengths and skills for BA role
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Q1. What challenges you faced as a Business Analyst during the project?
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Q2. How do you handle a change request in the middle of a sprint?
Ans. 
Handle change requests by evaluating impact, discussing with stakeholders, adjusting priorities, and communicating effectively.
• Evaluate the impact of the change request on current sprint goals and timeline.

• Discuss the change request with stakeholders to understand the rationale and urgency.

• Adjust priorities within the sprint backlog if necessary to accommodate the change.

• Communicate effectively with the team about the ...read more
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Q1. Personal information, job experience
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Q2. Why banking you choose?
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Q1. Expected vision of next 5 years?
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Q2. What is small finance bank?
Ans. 
Small finance banks are financial institutions that provide basic banking services to small businesses and low-income individuals.
• Small finance banks focus on providing financial services to underserved and unserved sections of the population.

• They offer services such as savings accounts, fixed deposits, loans, and payment services.

• These banks have a minimum capital requirement of Rs. 200 crore.

• Examples of small finance...read more
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Current affairs with Data Reasoning

General Product knowledge

Q1. Basics questions of current affairs
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In group discussion, there was a good conversation with candidates

Q1. Are you eligible for this role?
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Q1. Strategy for sales, customer service related queries
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Q1. Reasons to move to Mumbai
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