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Amicus ITS Service Desk Analyst Interview Questions and Answers

Updated 24 Aug 2021

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Service Desk Analyst Interview Questions

user image Anonymous

posted on 24 Aug 2021

I applied via Indeed and was interviewed before Aug 2020.

4 Interview Rounds

Interview Questions

  • Q1. Office365 administration, AD ( onboarding and off boarding), outlook troubleshooting, VPN troubleshooting Add Answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Director and Manager both are very cool and understanding. They just need a hard working and responsible guy/girl with good technical support hands on experience.

Interview questions from similar companies

Interview experience
3
 Average
Difficulty level
 Easy
Duration
 4-6 weeks
Result
 No response

I applied via Company Website and was interviewed in Jun 2022.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

Technical Round (2 Questions)

  • Q1. What is service desk?
  • Q2. What is hardware and software?

Interview Preparation Tips

Interview preparation tips for other job seekers - Read the basics. It will help you to get job. The interview is very easy .Just be confident on yourself.

Skills evaluated in this interview

I applied via Company Website and was interviewed in Jun 2021.

3 Interview Rounds

Interview Questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Read your all network related topics for this position?

Believe yourself

Skills evaluated in this interview

Interview experience
4
 Good
Difficulty level
 -
Duration
 -
Result
 -

2 Interview Rounds

1

HR Round (2 Questions)

  • Q1. Why should we hire you?
  • Q2. Tell me about yourself in detail.
2

Behavioral Round (2 Questions)

  • Q1. How long will you sustain in this company?
  • Q2. There are 10 working hours so how will you manage your work-life balance?

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident in your answer they will try to change your answers

Service Engineer Interview Questions

Nagarro user image Vaibhav Jain

posted on 17 Oct 2024

Interview experience
1
 Bad
Difficulty level
 -
Duration
 -
Result
 -

1 Interview Round

1

Technical Round (1 Question)

  • Q1. Basic python like GIL, multithreading, etc..
Interview experience
1
 Bad
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
 No response

I applied via Naukri.com and was interviewed in Jan 2023.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

Technical Round (2 Questions)

  • Q1. Simple tech questions cloud is more specific
  • Q2. Hr interview too. salary compensation and package discussion

Interview Preparation Tips

Interview preparation tips for other job seekers - prepare well its easy to clear in cloud operations team
Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 2-4 weeks
Result
Selected  Selected

I applied via LinkedIn and was interviewed before Feb 2023.

3 Interview Rounds

1

Aptitude Test Round

Aptitude based questions in 30 mins

2

Coding Test Round

2 Coding related questions in 30 mins

3

HR Round (2 Questions)

  • Q1. Tell me about yourself
  • Q2. Strengths and weaknesses

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare well
Be calm
Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Recruitment Consulltant and was interviewed before Jan 2022.

4 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2

Group Discussion Round

Basics of your working to check your confidence and knowledge.

3

Technical Round (1 Question)

  • Q1. Deep interview questions from your resume and according to required profile
4

HR Round (1 Question)

  • Q1. Introduction and salary discussion

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident if you require a job they also require you.
Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Naukri.com and was interviewed before May 2022.

4 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
2

HR Round (2 Questions)

  • Q1. Introduction and experience
  • Q2. Skills that a candidate aquire
3

Technical Round (1 Question)

  • Q1. Technical, skills related questions
4

Salary discussion Round (1 Question)

  • Q1. Diclscuss previous salary, offered salary and other perks

Interview Questions

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Amicus ITS Service Desk Analyst Reviews and Ratings

based on 1 review

5.0/5

Rating in categories

5.0

Skill development

5.0

Work-Life balance

4.0

Salary & Benefits

5.0

Job Security

5.0

Company culture

4.0

Promotions/Appraisal

5.0

Work Satisfaction

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