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I applied via Newspaper Ad and was interviewed in Aug 2023. There was 1 interview round.
I have a Bachelor's degree in Business Administration and 5 years of experience in sales.
Bachelor's degree in Business Administration
5 years of experience in sales
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I applied via Referral and was interviewed before Jan 2020. There were 5 interview rounds.
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I applied via Naukri.com and was interviewed before Jun 2021. There was 1 interview round.
I applied via Naukri.com and was interviewed before Dec 2020. There were 3 interview rounds.
Managing SLA and high ticket aging requires proactive strategies and effective communication to ensure timely resolutions.
Establish clear SLA metrics to define response and resolution times for different ticket categories.
Regularly monitor ticket aging reports to identify tickets that are overdue or approaching SLA breaches.
Implement a prioritization system to address high-impact tickets first, ensuring critical issues...
I applied via Referral and was interviewed before Jan 2021. There was 1 interview round.
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Cloud Support Engineer
379
salaries
| ₹11.8 L/yr - ₹39.3 L/yr |
Digital Associate
280
salaries
| ₹2 L/yr - ₹3.6 L/yr |
Cloud Support Associate
187
salaries
| ₹6.5 L/yr - ₹18.5 L/yr |
Cloud Engineer
150
salaries
| ₹9.2 L/yr - ₹39 L/yr |
Solution Architect
87
salaries
| ₹24 L/yr - ₹93 L/yr |
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