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Amazon Transportation Services

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4.2

based on 2.4k Reviews

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Amazon Transportation Services Customer Service Interview Questions and Answers

Updated 26 Dec 2022

Amazon Transportation Services Customer Service Interview Experiences

1 interview found

Customer Service Interview Questions & Answers

user image Ishika Mittal

posted on 26 Dec 2022

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Recruitment Consulltant and was interviewed in Nov 2022. There were 3 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. He asked me to give Introduction and from intro he started putting up questions.
  • Ans. Your name Age Qualification Family details Hobbies Short term goals- to achieve this goal Longterm goals- to built up the carrer Last visited any place
    • Answered by Ishika Mittal
    Add your answer
Round 2 - Aptitude Test 

Online test in which our understanding communication skills will be checked

Round 3 - Amazon chime meeting 

(1 Question)

  • Q1. Intro. And some questions to define
    • Add your answer

Interview Preparation Tips

Topics to prepare for Amazon Transportation Services Customer Service interview:
  • Introduction
Interview preparation tips for other job seekers - All the best, just be confident at the time of interview and be fluent.

Top trending discussions

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Interview Tips & Stories
2w (edited)
a consultant
Alternate documents for Employee verification?
My new employer asked for my previous offer letters and salary slips. When I inquired, they said it was for background verification. However, I feel that providing these documents might affect salary negotiations, and it feels a bit unethical too. What alternative documents can I provide for employment verification?
Got a question about Amazon Transportation Services?
Ask anonymously on communities.

Interview questions from similar companies

Customer Service Interview Questions & Answers

APL Logistics user image Anonymous

posted on 27 Jul 2022

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Tell us about yourself and why you want this job?
  • Ans. 

    I am a customer-oriented individual with excellent communication skills and a passion for helping others. I am excited about this job because it allows me to utilize my skills to provide exceptional service to customers.

    • I have a strong background in customer service, having worked in a similar role for the past two years.

    • I have received multiple commendations from customers for my ability to resolve issues and provide ...

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Usual interview, introduce youself, if you know little bit knowledge about freight forwarding you can easily selected.

Customer Support Executive Interview Questions & Answers

DTDC Express user image Anonymous

posted on 9 Mar 2024

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Feb 2024. There was 1 interview round.

Round 1 - One-on-one 

(5 Questions)

  • Q1. One round selection
    • Add your answer
  • Q2. Best Invarment company
    • Add your answer
  • Q3. Good salary company
    • Add your answer
  • Q4. Good promotion company
    • Add your answer
  • Q5. Support this company
    • Add your answer

Interview Preparation Tips

Topics to prepare for DTDC Express Customer Support Executive interview:
  • Sales Executive Activities
Interview preparation tips for other job seekers - Any department

Customer Support Executive Interview Questions & Answers

Flex user image Rahul yadav

posted on 4 Sep 2024

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
-

I applied via Walk-in and was interviewed in Aug 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Introduce yourself and your hobies bla bla
    • Add your answer
  • Q2. How will you manage study and work K
    • Add your answer

Customer Care Executive Interview Questions & Answers

FedEx Express user image S999l

posted on 17 Jun 2024

Interview experience
4
Good
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed in May 2024. There was 1 interview round.

Round 1 - Technical 

(1 Question)

  • Q1. Tell me what you know about fedex
    • Add your answer

Customer Service Representative Interview Questions & Answers

DP World user image Anonymous

posted on 19 Feb 2024

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Jan 2024. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. What you know about DPWorld ABout logistics
    • Add your answer

Senior Customer Service Executive Interview Questions & Answers

Yusen Logistics user image Anonymous

posted on 12 Jan 2023

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Dec 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Customer related and pickup and delivery follow
  • Ans. I have arrange proper time delivery and pickup
    • Answered Anonymously
    Add your answer
  • Q2. Customer any material damage related
  • Ans. I have prompt response for customer
    • Answered Anonymously
    Add your answer

Interview Preparation Tips

Topics to prepare for Yusen Logistics Senior Customer Service Executive interview:
  • Customer Handling
  • Communication Skills
  • Project Management
  • customer support
  • MS Office
  • Accounting
  • Javascript
  • Finance
Interview preparation tips for other job seekers - well known group in Maharashtra & Gujarat .which offer single source solution to manage the express cargo movement and logistic requirements to our customers that includes movement by road, rail, and air & warehousing distribution.

Customer Service Executive Interview Questions & Answers

DTDC Express user image Anonymous

posted on 17 Mar 2023

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Feb 2023. There was 1 interview round.

Round 1 - One-on-one 

(3 Questions)

  • Q1. Key performance indicators ?
  • Ans. 

    Key performance indicators (KPIs) are measurable values that demonstrate how effectively a company is achieving its business objectives.

    • KPIs should be specific, measurable, achievable, relevant, and time-bound (SMART)

    • Examples of KPIs include customer satisfaction ratings, first call resolution rates, and average handling time

    • KPIs should be regularly monitored and analyzed to identify areas for improvement

    • KPIs can vary

    • Answered by AI
    Add your answer
  • Q2. Key Responsibilities areas?
  • Ans. 

    Key responsibilities include handling customer queries, resolving complaints, and ensuring customer satisfaction.

    • Responding to customer inquiries via phone, email, or chat

    • Resolving customer complaints and issues in a timely and effective manner

    • Maintaining accurate records of customer interactions and transactions

    • Collaborating with other departments to ensure customer needs are met

    • Providing feedback to management on cus...

    • Answered by AI
    Add your answer
  • Q3. What are you and your company expecting from me?
  • Ans. 

    The company expects excellent customer service skills, problem-solving abilities, and a positive attitude.

    • Excellent customer service skills

    • Strong problem-solving abilities

    • Positive attitude

    • Ability to handle difficult customers

    • Effective communication skills

    • Product knowledge

    • Ability to work in a team

    • Time management skills

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Bring positive energy and do something ahead of time that makes you feel invincible when interviewing. Always be able to talk about the situation, your actions, and the results. It’s always good to write down your answers and practice in front of a mirror or even record yourself.

Customer Service Representative Interview Questions & Answers

FedEx Express user image nabeeha

posted on 17 Jun 2024

Interview experience
4
Good
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in May 2024. There was 1 interview round.

Round 1 - interview 

(1 Question)

  • Q1. Can you describe the fedex history
  • Ans. 

    FedEx is a global courier delivery services company founded in 1971.

    • Founded in 1971 by Frederick W. Smith

    • Originally named Federal Express

    • Revolutionized the industry with overnight delivery services

    • Expanded globally through acquisitions like TNT Express

    • Answered by AI
    Add your answer

Customer Service Associate Interview Questions & Answers

FedEx Express user image Anonymous

posted on 14 Oct 2023

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
Selected Selected
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - Assignment 

Basis questions like state capital was asked

Round 3 - Behavioral 

(1 Question)

  • Q1. My previous work experience
    • Add your answer
More about working at Amazon Transportation Services

Amazon Transportation Services Interview FAQs

How many rounds are there in Amazon Transportation Services Customer Service interview?
Amazon Transportation Services interview process usually has 4 rounds. The most common rounds in the Amazon Transportation Services interview process are Resume Shortlist, HR and Aptitude Test.
What are the top questions asked in Amazon Transportation Services Customer Service interview?

Some of the top questions asked at the Amazon Transportation Services Customer Service interview -

  1. He asked me to give Introduction and from intro he started putting up questio...read more
  2. Intro. And some questions to def...read more

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Amazon Transportation Services Customer Service Reviews and Ratings

based on 1 review

4.0/5

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4.0

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4.0

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4.0

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4.0

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4.0

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4.0

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4.0

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