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APL Logistics Customer Service Interview Questions and Answers

Updated 27 Jul 2022

APL Logistics Customer Service Interview Experiences

1 interview found

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Tell us about yourself and why you want this job?
  • Ans. 

    I am a customer-oriented individual with excellent communication skills and a passion for helping others. I am excited about this job because it allows me to utilize my skills to provide exceptional service to customers.

    • I have a strong background in customer service, having worked in a similar role for the past two years.

    • I have received multiple commendations from customers for my ability to resolve issues and provide ...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Usual interview, introduce youself, if you know little bit knowledge about freight forwarding you can easily selected.

Interview questions from similar companies

Interview Questionnaire 

2 Questions

  • Q1. Why you like to join with gati
  • Q2. Do not going note going wrong with company as wrong information and trust with senior and junior

I applied via Campus Placement and was interviewed before Sep 2020. There were 4 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. In written test, aptitude questions were mainly asked. In interview, The birthday paradox question. Couple of puzzles. Questions based on resume and projects.
  • Q2. HR interview was mainly standard HR questions about goals, where do you see yourself in 5 years, etc

Interview Preparation Tips

Interview preparation tips for other job seekers - Practice puzzles from geeks for geeks and interviewbit. Practice aptitude from hackerrank.

I applied via Walk-in and was interviewed before Dec 2021. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. They check your English fluency
Round 3 - One-on-one 

(1 Question)

  • Q1. This round is taken by process manager
Round 4 - HR 

(1 Question)

  • Q1. Salary is discussed and they try thier best to keep salary low.

Interview Preparation Tips

Interview preparation tips for other job seekers - HR do their best to hire at low pay. So stick with your expected salary. EXL is known as under pay company.

I applied via Naukri.com and was interviewed in Aug 2019. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. All related to accounts

Interview Preparation Tips

Interview preparation tips for other job seekers - I had 4 rounds of interview- aptitude, followed by 2 technical rounds with manager and assistant vice President and last round was client round which was through video conferencing and it was technical too. The whole process took around 1month. I applied through job portal.

I applied via Walk-in and was interviewed before Feb 2021. There were 3 interview rounds.

Round 1 - Technical 

(1 Question)

  • Q1. Basic about projects and then some technical questions on SAS
Round 2 - HR 

(2 Questions)

  • Q1. Share details of your previous job.
  • Q2. What are your strengths and weaknesses?
Round 3 - HR 

(1 Question)

  • Q1. What are your salary expectations?

Interview Preparation Tips

Interview preparation tips for other job seekers - If you get good project , you will learn so much

Management sucks

No timely promotion

Interview Questionnaire 

1 Question

  • Q1. They asked about previous Company work experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Good and well

Interview Questionnaire 

2 Questions

  • Q1. Estimate the revenue of the company?
  • Ans. 

    I don't have the available data to estimate the revenue of the company.

    • No data available to estimate revenue.

  • Answered by AI
  • Q2. What does EXL do?
  • Ans. 

    EXL is a global operations management and analytics company.

    • Provides end-to-end business solutions to clients across various industries

    • Offers services such as data analytics, digital transformation, and finance and accounting

    • Has a global presence with offices in North America, Europe, and Asia

    • Works with clients such as Barclays, AIG, and Kraft Foods

    • Employs over 31,000 professionals worldwide

  • Answered by AI

Interview Preparation Tips

Round: Interview
Experience: This was a Technical + HR round.
Tips: They look at your love for numbers. Link your resume points to solving data analysis and case studies. New companies look for good CGPA. Go through puzzles to prepare. It’s not the final answer that matters, but how you get to it.

Skill Tips: """"""
Skills: Analytical Thinking, Problem solving, Playing with numbers
College Name: IIT Madras

I applied via Company Website and was interviewed before Oct 2020. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. From asked My self and back job related queries and quality qualifications details any way q.
  • Q2. Back job related queries
  • Q3. You will how Qution

Interview Preparation Tips

Interview preparation tips for other job seekers - Thanku show much and west luck

Interview Questionnaire 

1 Question

  • Q1. What is the mean of DHL. ( full form).
  • Ans. 

    DHL stands for Dalsey, Hillblom, and Lynn, the surnames of the founders. It is a global logistics company.

    • DHL is a multinational courier, parcel, and express mail service.

    • It was founded in 1969 by Adrian Dalsey, Larry Hillblom, and Robert Lynn.

    • DHL provides services for shipping, tracking, and delivering packages worldwide.

    • The mean of DHL refers to the average or central tendency of the company's operations, such as rev...

  • Answered by AI

APL Logistics Interview FAQs

How many rounds are there in APL Logistics Customer Service interview?
APL Logistics interview process usually has 2 rounds. The most common rounds in the APL Logistics interview process are Resume Shortlist and One-on-one Round.

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