Interview Questions

  • Reviews
  • Salaries
  • Interview Questions
  • About Company
  • Benefits
  • Jobs
  • Office Photos
+ Contribute
notification
notification
Login
Upload Button Icon Add office photos
Engaged Employer

i

This company page is being actively managed by Amazon Team. If you also belong to the team, you can get access from here

Amazon Verified Tick

Compare button icon Compare button icon Compare
4.1

based on 23.9k Reviews

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

zig zag pattern zig zag pattern

Filter interviews by

Amazon Customer Associate Interview Questions and Answers

Updated 23 Aug 2024

Amazon Customer Associate Interview Experiences

2 interviews found

Customer Associate Interview Questions & Answers

user image Anonymous

posted on 23 Aug 2024

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Jul 2024. There were 2 interview rounds.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Please sell the pen but iam not interested than you convence me
    • Add your answer
  • Q2. Sir /madam thank you for your giving me this opportunity. Sir my company name is? than my company products is very genuin this pen is very genuine and beautiful products in my company was selling I kn...
    • Add your answer
Round 2 - HR 

(1 Question)

  • Q1. Please tell me your self
  • Ans. 

    I am a dedicated and customer-focused individual with strong communication skills and a passion for helping others.

    • I have experience in customer service roles, where I have honed my communication and problem-solving skills.

    • I am a quick learner and adapt well to new situations, allowing me to provide excellent service to customers.

    • I am passionate about helping others and strive to create positive experiences for every c

    • Answered by AI
    Add your answer

Interview Preparation Tips

Topics to prepare for Amazon Customer Associate interview:
  • MS Office
  • Marketing
  • Customer service associate
Interview preparation tips for other job seekers - Thank you
sir/madam tq for your support and your response than tq for your giving me this opportunity

Customer Associate Interview Questions & Answers

user image Anonymous

posted on 20 Jul 2020

Interview Questionnaire 

1 Question

  • Q1. How many days will it take for amazon to respond after interview?
    • View 6 more amswers

Interview questions from similar companies

Customer Service Executive Interview Questions & Answers

Groupon user image Anonymous

posted on 19 Mar 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Feb 2024. There were 2 interview rounds.

Round 1 - Aptitude Test 

Aptitude test with typing.

Round 2 - One-on-one 

(2 Questions)

  • Q1. Why you want to work with Groupon?
    • Add your answer
  • Q2. Last role where you face challenges?
    • Add your answer

Customer Support Executive Interview Questions & Answers

Uber user image Anonymous

posted on 19 Apr 2024

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Mar 2024. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. Tell me about your self
    • Add your answer

Customer Service Executive Interview Questions & Answers

LinkedIn user image Anonymous

posted on 2 Dec 2021

I applied via Campus Placement and was interviewed in Jun 2021. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Tell me about yourself.
    • Add your answer
  • Q2. Situation based questions
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be calm, be prepared and be honest.

Customer Service Representative Interview Questions & Answers

Groupon user image Anonymous

posted on 1 May 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral

Round 1 - Group Discussion 

Just asked to talk about Global Warming

Round 2 - Aptitude Test 

It's just to check our English knowledge.

Round 3 - HR 

(1 Question)

  • Q1. It's so smooth, not asked many questions.
    • Add your answer

Customer Support Executive Interview Questions & Answers

Uber user image Anonymous

posted on 7 May 2021

Interview Questionnaire 

1 Question

  • Q1. Only Self introduction
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview was smooth and simple.
But the work environment was really pathetic,no one helped us during our training,team managers were not cooperative

Customer Service Executive Interview Questions & Answers

Groupon user image Anonymous

posted on 22 May 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Company Website and was interviewed in Apr 2024. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. Tell me about youself
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Speak boldly

Customer Support Associate Interview Questions & Answers

Groupon user image Muhammed azhar

posted on 14 Jun 2024

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Jun 2023. There were 4 interview rounds.

Round 1 - Group Discussion 

Asked about the advantages and disadvantages of online shopping

Round 2 - Aptitude Test 

Language proficiency and other aptitude

Round 3 - One-on-one 

(1 Question)

  • Q1. Basic questions related to cs and previous roles and responsibilities
    • Add your answer
Round 4 - HR 

(1 Question)

  • Q1. Salary discussions and further procedures
    • Add your answer

Customer Support Associate Interview Questions & Answers

Groupon user image dinesh kumar

posted on 25 Jun 2023

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Aptitude includes time and distance 30 minutes

Round 3 - Group Discussion 

General topics for 15 minutes

Round 4 - One-on-one 

(2 Questions)

  • Q1. Previous experiences
    • Add your answer
  • Q2. Experience about the customer satisfaction
  • Ans. 

    I have extensive experience in ensuring customer satisfaction through effective communication and problem-solving.

    • Utilizing active listening skills to understand customer needs and concerns

    • Offering personalized solutions to address customer issues

    • Following up with customers to ensure their satisfaction

    • Handling escalated situations with empathy and professionalism

    • Answered by AI
    Add your answer
More about working at Amazon
golden leaf award

#1 Best Mega Company - 2022

golden leaf awardgolden leaf award

#1 Best Mega Internet/Product Company - 2022

golden leaf awardgolden leaf award

#1 Best Mega Company - 2021

golden leaf awardgolden leaf award

#1 Best Mega Internet Company - 2021

golden leaf award

Amazon Interview FAQs

How many rounds are there in Amazon Customer Associate interview?
Amazon interview process usually has 2 rounds. The most common rounds in the Amazon interview process are One-on-one Round and HR.
How to prepare for Amazon Customer Associate interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Amazon. The most common topics and skills that interviewers at Amazon expect are bpo, Customer Service, customer care, customer support and voice process.
What are the top questions asked in Amazon Customer Associate interview?

Some of the top questions asked at the Amazon Customer Associate interview -

  1. Sir /madam thank you for your giving me this opportunity. Sir my company n...read more
  2. Please sell the pen but iam not interested than you convence...read more

Tell us how to improve this page.

Amazon Interviews By Designations

Interview Questions for Popular Designations

People are getting interviews through

based on 1 Amazon interview
Company Website
100%
Low Confidence
?
Low Confidence means the data is based on a small number of responses received from the candidates.

Interview Questions from Similar Companies

Reliance Retail Interview Questions
3.9
 • 1.5k Interviews
Flipkart Interview Questions
4.0
 • 1.3k Interviews
Paytm Interview Questions
3.3
 • 740 Interviews
Tata Group Interview Questions
4.2
 • 357 Interviews
BigBasket Interview Questions
3.9
 • 342 Interviews
Myntra Interview Questions
4.0
 • 204 Interviews
Blinkit Interview Questions
3.7
 • 165 Interviews
Uber Interview Questions
4.2
 • 154 Interviews
AmbitionBox Interview Questions
5.0
 • 144 Interviews
JioMart Interview Questions
3.9
 • 92 Interviews
View all

Fast track your campus placements

Indian Institute of Management (IIM), Lucknow Placement Questions
25 Interviews
Malviya National Institute of Technology (NIT), Jaipur Placement Questions
14 Interviews
Anna University Placement Questions
6 Interviews
Young Men Christian Association (YMCA) Placement Questions
6 Interviews
Dr. B.R. Ambedkar National Institute of Technology (NIT), Jalandhar Placement Questions
5 Interviews
KIIT University, Bhuvaneshwar Placement Questions
5 Interviews
Vellore Institute of Technology (VIT) Placement Questions
5 Interviews
View all
Amazon Customer Associate Salary
based on 63 salaries
₹2 L/yr - ₹5.5 L/yr
21% more than the average Customer Associate Salary in India
View more details

Amazon Customer Associate Reviews and Ratings

based on 14 reviews

3.6/5

Rating in categories

4.3

Skill development

3.7

Work-Life balance

4.5

Salary & Benefits

3.4

Job Security

4.2

Company culture

3.4

Promotions/Appraisal

3.6

Work Satisfaction

Explore 14 Reviews and Ratings
Amazon Salaries in India
Customer Service Associate
4.2k salaries
unlock blur

₹0.6 L/yr - ₹5 L/yr

Transaction Risk Investigator
3.1k salaries
unlock blur

₹2.4 L/yr - ₹6.5 L/yr

Associate
2.7k salaries
unlock blur

₹0.8 L/yr - ₹7 L/yr

Senior Associate
2.4k salaries
unlock blur

₹1.8 L/yr - ₹10 L/yr

Program Manager
2.1k salaries
unlock blur

₹9 L/yr - ₹36 L/yr

Explore more salaries
Compare Amazon with

Flipkart

4.0
Compare

TCS

3.7
Compare

Google

4.4
Compare

Netflix

4.5
Compare

Calculate your in-hand salary

Confused about how your in-hand salary is calculated? Enter your annual salary (CTC) and get your in-hand salary
Did you find this page helpful?
Yes No
write
Share an Interview