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Amazon Technical Support Engineer Interview Questions, Process, and Tips

Updated 3 Sep 2024

Top Amazon Technical Support Engineer Interview Questions and Answers

Amazon Technical Support Engineer Interview Experiences

15 interviews found

Round 1 - Coding Test 

CS basics and one coding question

Round 2 - Technical 

(1 Question)

  • Q1. CS basics and general coding questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Just stick to CS basics and you'll be fine

I applied via Job Fair and was interviewed in Jan 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(4 Questions)

  • Q1. Tell me about yourself.
  • Q2. What is your salary expectations
  • Q3. What is family background
  • Q4. Father is Former,mother is House wife, one elder brother and younger sister,sister is married

Interview Preparation Tips

Interview preparation tips for other job seekers - It's good opportunity for future development,

Technical Support Engineer Interview Questions Asked at Other Companies

asked in Salesforce
Q1. Admin Questions :- What is Relationships what are types of relati ... read more
asked in Zoho
Q2. Send an email to customer apologising the mistake made by the rep ... read more
asked in Salesforce
Q3. How you will get contact of account with name starting with abc.
Q4. What are the steps which you will follow if a customer calls and ... read more
Q5. How to release previous IP which assign to your device?

I applied via Naukri.com and was interviewed in May 2021. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. Tell me about yourself?
  • Q2. NA
  • Q3. Why Amazon?

Interview Preparation Tips

Interview preparation tips for other job seekers - The interview was awesome.

I applied via Naukri.com and was interviewed in Aug 2020. There were 4 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Why do you want to work for Amazon?
  • Q2. If you are put in so and so situation, how would you react?
  • Q3. What do you like about Amazon?

Interview Preparation Tips

Interview preparation tips for other job seekers - Appear Confident, Show them why you want the job.
Learn about the job profile and requirements needed for it.
They would put you into scenario related to your job post and its requirements.

Amazon interview questions for designations

 Technical Support Executive

 (6)

 Technical Support Associate

 (4)

 Technical Support Manager

 (1)

 Technical Support Engineer 2

 (1)

 L2 Technical Support Engineer

 (1)

 Support Engineer

 (7)

 Technical Operations Engineer

 (1)

 Cloud Support Engineer

 (7)

I applied via Naukri.com and was interviewed in Apr 2020. There were 6 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. About project, coding on algorithm, array, string, trouble shooting, debugging, problem solving, time complexity.

Interview Preparation Tips

Interview preparation tips for other job seekers - Written test and followed by 6 rounds of interview including the bar raiser round. Rounds will have algorithms based coding, scripting, debugging and troubleshooting. Also be ready to explain everything on what you have mentioned as project experience in your resume. All rounds will have some coding questions for sure. All d best!

Amazon Interview FAQs

How many rounds are there in Amazon Technical Support Engineer interview?
Amazon interview process usually has 2-3 rounds. The most common rounds in the Amazon interview process are Technical, Coding Test and Resume Shortlist.
What are the top questions asked in Amazon Technical Support Engineer interview?

Some of the top questions asked at the Amazon Technical Support Engineer interview -

  1. explain BGP attributes and their functio...read more
  2. What are the cultural habits at Ama...read more
  3. Explain how ospf exchange rout...read more

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Amazon Technical Support Engineer Interview Process

based on 9 interviews

2 Interview rounds

  • Coding Test Round
  • Technical Round
View more

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Amazon Technical Support Engineer Salary
based on 135 salaries
₹2 L/yr - ₹10 L/yr
25% more than the average Technical Support Engineer Salary in India
View more details

Amazon Technical Support Engineer Reviews and Ratings

based on 39 reviews

4.2/5

Rating in categories

3.9

Skill development

3.9

Work-life balance

4.1

Salary

3.6

Job security

4.0

Company culture

3.4

Promotions

3.9

Work satisfaction

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