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Amazon Selling Partner Support Associate Interview Questions, Process, and Tips

Updated 23 Sep 2024

Top Amazon Selling Partner Support Associate Interview Questions and Answers

View all 6 questions

Amazon Selling Partner Support Associate Interview Experiences

19 interviews found

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Aptitude Test 

Basic question from varc,quant. writing, listening and speaking test

Round 2 - One-on-one 

(3 Questions)

  • Q1. Introduce yourself
  • Q2. Why do you want to join amazon?
  • Q3. What is leadership principles?
  • Ans. 

    Leadership principles are core values and beliefs that guide the behavior and decisions of leaders in an organization.

    • Leadership principles help set the tone for the company culture.

    • They provide a framework for making decisions and solving problems.

    • Examples of leadership principles include customer obsession, ownership, bias for action, and frugality.

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Tell me about yourself
Round 2 - One-on-one 

(1 Question)

  • Q1. Scenario based questions

Selling Partner Support Associate Interview Questions Asked at Other Companies

asked in Amazon
Q1. What we do understand with amazon ?
asked in Amazon
Q2. What would you do if a customer is annoyed by the delay in delive ... read more
asked in Amazon
Q3. Mention a time where you solved the problem
Q4. Hownto Handel the buying process
asked in Amazon
Q5. What do you know about SPS?
Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Hirepro and was interviewed in Jun 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - Aptitude Test 

Good and Clear rounds of exams

Round 3 - One-on-one 

(1 Question)

  • Q1. If experienced about your past jobs and if freshers totally depends on them how they check your ability
Round 4 - One-on-one 

(1 Question)

  • Q1. Documentation is very important

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare well for the assessment and be confident in the interview.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Sep 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all Resume tips
Round 2 - Aptitude Test 

You will be sent a link which will have 2 to 3 assessment tests which will test your grammar, speaking and email drafting skills

Round 3 - HR 

(3 Questions)

  • Q1. Tell me about your self
  • Q2. Mention a time where you solved the problem
  • Ans. 

    I solved a customer's shipping issue by contacting the carrier directly and providing updates.

    • Identified the root cause of the problem

    • Communicated effectively with the customer to understand their concerns

    • Took proactive steps to resolve the issue by contacting the carrier

    • Provided regular updates to the customer until the issue was resolved

  • Answered by AI
  • Q3. Why this role and where do you see yourself in 5 years

Amazon interview questions for designations

 Selling Partner Support

 (12)

 Seller Partner Support

 (7)

 Seller Support Associate

 (81)

 Customer Support Associate

 (31)

 Cloud Support Associate

 (9)

 Technical Support Associate

 (4)

 IT Support Associate

 (2)

 Associate Coustmer Support

 (1)

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Jun 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all Resume tips
Round 2 - Assessment 

(1 Question)

  • Q1. Tell about the role.

Interview Preparation Tips

Interview preparation tips for other job seekers - Do not hesitate in the interview.It was a cool interview for me give the answer honestly with the presence of mind definitely you will succeed.I think every person has a different type of qualities no one should think that i am inferior to others.Just give your 100% and leave it to God.

Get interview-ready with Top Amazon Interview Questions

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Company Website and was interviewed before Sep 2023. There were 2 interview rounds.

Round 1 - Aptitude Test 

Took around an hour. It was a bit difficult as it is a machine-proctored English test

Round 2 - One-on-one 

(5 Questions)

  • Q1. Self introduction
  • Q2. Tell me about a time when you had to innovate at your job.
  • Ans. 

    I had to innovate by implementing a new customer feedback system to improve product quality.

    • Identified the need for a more efficient feedback system

    • Researched and tested different feedback tools and platforms

    • Implemented a new system that allowed for easier collection and analysis of customer feedback

    • Monitored the results and made adjustments as needed to improve product quality

  • Answered by AI
  • Q3. What are your strenghts
  • Ans. 

    My strengths include strong communication skills, problem-solving abilities, and a positive attitude.

    • Strong communication skills - able to effectively convey information and listen actively

    • Problem-solving abilities - adept at analyzing situations and finding creative solutions

    • Positive attitude - able to stay motivated and optimistic in challenging situations

  • Answered by AI
  • Q4. What are your weaknesses
  • Ans. 

    I tend to be overly critical of my own work, which can sometimes lead to perfectionism.

    • I have a tendency to take on too much work at once

    • I struggle with public speaking and often get nervous in front of large groups

    • I can be too detail-oriented and lose sight of the bigger picture

  • Answered by AI
  • Q5. Why are you leaving your last job
  • Ans. 

    Seeking new challenges and growth opportunities in a more customer-focused role.

    • Desire for career advancement

    • Looking for a more customer-centric role

    • Seeking new challenges and learning opportunities

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Company Website and was interviewed before Jun 2023. There were 2 interview rounds.

Round 1 - Aptitude Test 

English grammar, Speaking, Typing, Decision making

Round 2 - One-on-one 

(2 Questions)

  • Q1. Introduce yourself.
  • Q2. What do you know about SPS?
  • Ans. 

    SPS stands for Selling Partner Support, a team dedicated to assisting Amazon sellers with their queries and issues.

    • SPS provides support to Amazon sellers regarding account management, product listings, order issues, and policy enforcement.

    • They help sellers navigate through Seller Central, troubleshoot technical issues, and provide guidance on best practices for selling on Amazon.

    • SPS agents are trained to handle a wide ...

  • Answered by AI
Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
More than 8 weeks
Result
Selected Selected

I applied via Company Website and was interviewed before Mar 2023. There were 3 interview rounds.

Round 1 - Aptitude Test 

Versant test voice and non voice

Round 2 - Behavioral 

(1 Question)

  • Q1. Basics question
Round 3 - HR 

(1 Question)

  • Q1. Salary discussion

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't apply for this job it's a waste of time by joining this company. Mainly they will not give proper training and they ask us to work. Supervisor , managers and HRs behave like sadists and blackmail employees for even the small things that they will terminate from the organization. Politics plays a major role in this company. Don't believe in this type of companies they will see employees as labour . They will also recruit the employees and they will use us for their work and they will terminate us with no reason. FINALLY AMAZON IS FAKE COMPANY

I applied via LinkedIn and was interviewed in Jul 2022. There were 2 interview rounds.

Round 1 - Aptitude Test 

Was very easy english test

Round 2 - One-on-one 

(1 Question)

  • Q1. Questions about your exeperiencw

Interview Preparation Tips

Interview preparation tips for other job seekers - I'm still waiting for mine 4th round, so we'll see whats the story

I applied via Naukri.com and was interviewed in Jul 2022. There was 1 interview round.

Round 1 - Communication and Understanding 

(2 Questions)

  • Q1. Write an email to your junior employer in skillfully managing the time. Need to write 100 words in three minutes time.
  • Ans. 

    Email to junior employer on time management

    • Start by prioritizing tasks

    • Create a schedule and stick to it

    • Avoid multitasking and focus on one task at a time

    • Take breaks to avoid burnout

    • Use tools like calendars and reminders to stay organized

    • Delegate tasks when possible

    • Communicate with team members to avoid unnecessary interruptions

    • Track progress and adjust schedule as needed

  • Answered by AI
  • Q2. Repeat the sentence read out. For this need to have high understanding skill of different accent of English language.

Interview Preparation Tips

Interview preparation tips for other job seekers - In the second round I was asked some hypothetical questions as well as about my understanding about my job role. If you are selected for the second round you will be properly guided by the concerned team from Aamzon and they will help you prepare for the manager interview.
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Amazon Interview FAQs

How many rounds are there in Amazon Selling Partner Support Associate interview?
Amazon interview process usually has 2-3 rounds. The most common rounds in the Amazon interview process are Aptitude Test, One-on-one Round and Resume Shortlist.
How to prepare for Amazon Selling Partner Support Associate interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Amazon. The most common topics and skills that interviewers at Amazon expect are Customer Service, Communication Skills, Operations, customer support and Clearing.
What are the top questions asked in Amazon Selling Partner Support Associate interview?

Some of the top questions asked at the Amazon Selling Partner Support Associate interview -

  1. What we do understand with amazo...read more
  2. What would you do if a customer is annoyed by the delay in deliver...read more
  3. Mention a time where you solved the prob...read more

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Amazon Selling Partner Support Associate Interview Process

based on 12 interviews

3 Interview rounds

  • Resume Shortlist Round
  • One-on-one Round
  • HR Round
View more

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Amazon Selling Partner Support Associate Salary
based on 362 salaries
₹2.5 L/yr - ₹6.5 L/yr
At par with the average Selling Partner Support Associate Salary in India
View more details

Amazon Selling Partner Support Associate Reviews and Ratings

based on 57 reviews

3.9/5

Rating in categories

3.4

Skill development

4.0

Work-life balance

3.7

Salary

3.9

Job security

4.1

Company culture

3.1

Promotions

3.3

Work satisfaction

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