Amazon Selling Partner Support Associate Interview Questions, Process, and Tips

Q1. Tell about the role.
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Took around an hour. It was a bit difficult as it is a machine-proctored English test

Q1. Self introduction
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Q2. Tell me about a time when you had to innovate at your job.
Ans. 
I had to innovate by implementing a new customer feedback system to improve product quality.
• Identified the need for a more efficient feedback system

• Researched and tested different feedback tools and platforms

• Implemented a new system that allowed for easier collection and analysis of customer feedback

• Monitored the results and made adjustments as needed to improve product quality
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Q3. What are your strenghts
Ans. 
My strengths include strong communication skills, problem-solving abilities, and a positive attitude.
• Strong communication skills - able to effectively convey information and listen actively

• Problem-solving abilities - adept at analyzing situations and finding creative solutions

• Positive attitude - able to stay motivated and optimistic in challenging situations
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Q4. What are your weaknesses
Ans. 
I tend to be overly critical of my own work, which can sometimes lead to perfectionism.
• I have a tendency to take on too much work at once

• I struggle with public speaking and often get nervous in front of large groups

• I can be too detail-oriented and lose sight of the bigger picture
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Q5. Why are you leaving your last job
Ans. 
Seeking new challenges and growth opportunities in a more customer-focused role.
• Desire for career advancement

• Looking for a more customer-centric role

• Seeking new challenges and learning opportunities
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English grammar, Speaking, Typing, Decision making

Q1. Introduce yourself.
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Q2. What do you know about SPS?
Ans. 
SPS stands for Selling Partner Support, a team dedicated to assisting Amazon sellers with their queries and issues.
• SPS provides support to Amazon sellers regarding account management, product listings, order issues, and policy enforcement.

• They help sellers navigate through Seller Central, troubleshoot technical issues, and provide guidance on best practices for selling on Amazon.

• SPS agents are trained to handle a wide ...read more
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Versant test voice and non voice

Q1. Basics question
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Q1. Salary discussion
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Was very easy english test

Q1. Questions about your exeperiencw
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Q1. Write an email to your junior employer in skillfully managing the time. Need to write 100 words in three minutes time.
Ans. 
Email to junior employer on time management
• Start by prioritizing tasks

• Create a schedule and stick to it

• Avoid multitasking and focus on one task at a time

• Take breaks to avoid burnout

• Use tools like calendars and reminders to stay organized

• Delegate tasks when possible

• Communicate with team members to avoid unnecessary interruptions

• Track progress and adjust schedule as needed
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Q2. Repeat the sentence read out. For this need to have high understanding skill of different accent of English language.
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