Interview Questions

  • Reviews
  • Salaries
  • Interview Questions
  • About Company
  • Benefits
  • Jobs
  • Office Photos
+ Contribute
notification
notification
Login
Upload Button Icon Add office photos
Engaged Employer

i

This company page is being actively managed by Amazon Team. If you also belong to the team, you can get access from here

Amazon Verified Tick

Compare button icon Compare button icon Compare
4.1

based on 24.2k Reviews

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

zig zag pattern zig zag pattern

Filter interviews by

Amazon Customercare Service Interview Questions and Answers

Updated 27 Feb 2022

Amazon Customercare Service Interview Experiences

2 interviews found

Customercare Service Interview Questions & Answers

user image Anonymous

posted on 27 Feb 2022

I applied via Referral and was interviewed in Aug 2021. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. Tell me about yourself.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident while interviews round going on

Customercare Service Interview Questions & Answers

user image Anonymous

posted on 6 Jul 2017

I was interviewed before Jul 2016.

Interview Questionnaire 

2 Questions

  • Q1. What is my strength
    • View 2 more answers
  • Q2. Will you relocate
    • Add your answer

Interview Preparation Tips

Round: HR Interview
Experience: I thanks to almighty I qualified at that time
Tips: Be aware and present mind while interviewing

Round: HR Interview
Experience: I learned more and also qualified 2round
Tips: Don't hesitate and also sit with confident

Skills: Soft skils and , Talking Ability

Customercare Service Interview Questions Asked at Other Companies

View All

Top trending discussions

View All
Interview Tips & Stories
2w
honestword
·
ex -
Oxane Partners
Disappointing Interview Experience with D.E. Shaw
I recently interviewed with D.E. Shaw, and it turned out to be one of the most draining experiences I’ve had. The interviewer’s approach felt unnecessarily harsh and dismissive, which made the entire process uncomfortable. At multiple points, the interviewer asked me to drop off the call, even when I tried asking basic questions about the designation, job description, and other details. After the interview, I found myself sitting there for a few minutes, trying to process what just happened. It left me questioning the overall tone and professionalism of the interview. Definitely not the experience I was expecting from such a well-known firm.
Got a question about Amazon?
Ask anonymously on communities.

Interview questions from similar companies

Customer Service Executive Interview Questions & Answers

Groupon user image Anonymous

posted on 19 Mar 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Feb 2024. There were 2 interview rounds.

Round 1 - Aptitude Test 

Aptitude test with typing.

Round 2 - One-on-one 

(2 Questions)

  • Q1. Why you want to work with Groupon?
    • Add your answer
  • Q2. Last role where you face challenges?
    • Add your answer

Customer Support Executive Interview Questions & Answers

Uber user image Anonymous

posted on 19 Apr 2024

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Mar 2024. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. Tell me about your self
    • Add your answer

Customer Service Executive Interview Questions & Answers

LinkedIn user image Anonymous

posted on 2 Dec 2021

I applied via Campus Placement and was interviewed in Jun 2021. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Tell me about yourself.
    • Add your answer
  • Q2. Situation based questions
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be calm, be prepared and be honest.

Customer Service Representative Interview Questions & Answers

Groupon user image Anonymous

posted on 1 May 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral

Round 1 - Group Discussion 

Just asked to talk about Global Warming

Round 2 - Aptitude Test 

It's just to check our English knowledge.

Round 3 - HR 

(1 Question)

  • Q1. It's so smooth, not asked many questions.
    • Add your answer

Customer Support Executive Interview Questions & Answers

Uber user image Anonymous

posted on 7 May 2021

Interview Questionnaire 

1 Question

  • Q1. Only Self introduction
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview was smooth and simple.
But the work environment was really pathetic,no one helped us during our training,team managers were not cooperative

Customer Service Executive Interview Questions & Answers

Groupon user image Anonymous

posted on 22 May 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Company Website and was interviewed in Apr 2024. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. Tell me about youself
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Speak boldly

Customer Support Associate Interview Questions & Answers

Groupon user image Muhammed azhar

posted on 14 Jun 2024

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Jun 2023. There were 4 interview rounds.

Round 1 - Group Discussion 

Asked about the advantages and disadvantages of online shopping

Round 2 - Aptitude Test 

Language proficiency and other aptitude

Round 3 - One-on-one 

(1 Question)

  • Q1. Basic questions related to cs and previous roles and responsibilities
    • Add your answer
Round 4 - HR 

(1 Question)

  • Q1. Salary discussions and further procedures
    • Add your answer

Customer Support Associate Interview Questions & Answers

Groupon user image dinesh kumar

posted on 25 Jun 2023

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Aptitude includes time and distance 30 minutes

Round 3 - Group Discussion 

General topics for 15 minutes

Round 4 - One-on-one 

(2 Questions)

  • Q1. Previous experiences
    • Add your answer
  • Q2. Experience about the customer satisfaction
  • Ans. 

    I have extensive experience in ensuring customer satisfaction through effective communication and problem-solving.

    • Utilizing active listening skills to understand customer needs and concerns

    • Offering personalized solutions to address customer issues

    • Following up with customers to ensure their satisfaction

    • Handling escalated situations with empathy and professionalism

    • Answered by AI
    Add your answer
More about working at Amazon
golden leaf award

#1 Best Mega Company - 2022

golden leaf awardgolden leaf award

#1 Best Mega Internet/Product Company - 2022

golden leaf awardgolden leaf award

#1 Best Mega Company - 2021

golden leaf awardgolden leaf award

#1 Best Mega Internet Company - 2021

golden leaf award

Amazon Interview FAQs

How many rounds are there in Amazon Customercare Service interview?
Amazon interview process usually has 1 rounds. The most common rounds in the Amazon interview process are HR.

Tell us how to improve this page.

Amazon Interviews By Designations

Interview Questions for Popular Designations

People are getting interviews through

based on 1 Amazon interview
Referral
100%
Low Confidence
?
Low Confidence means the data is based on a small number of responses received from the candidates.

Interview Questions from Similar Companies

Reliance Retail Interview Questions
3.9
 • 1.5k Interviews
Flipkart Interview Questions
4.0
 • 1.3k Interviews
Paytm Interview Questions
3.3
 • 750 Interviews
Tata Group Interview Questions
4.2
 • 357 Interviews
BigBasket Interview Questions
3.9
 • 345 Interviews
Myntra Interview Questions
4.0
 • 207 Interviews
Blinkit Interview Questions
3.7
 • 169 Interviews
Uber Interview Questions
4.2
 • 157 Interviews
AmbitionBox Interview Questions
5.0
 • 144 Interviews
JioMart Interview Questions
3.9
 • 92 Interviews
View all

Fast track your campus placements

Indian Institute of Management (IIM), Lucknow Placement Questions
25 Interviews
Malviya National Institute of Technology (NIT), Jaipur Placement Questions
14 Interviews
Anna University Placement Questions
6 Interviews
Young Men Christian Association (YMCA) Placement Questions
6 Interviews
Dr. B.R. Ambedkar National Institute of Technology (NIT), Jalandhar Placement Questions
5 Interviews
KIIT University, Bhuvaneshwar Placement Questions
5 Interviews
Vellore Institute of Technology (VIT) Placement Questions
5 Interviews
View all

Amazon Customercare Service Reviews and Ratings

based on 1 review

4.0/5

Rating in categories

4.0

Skill development

4.0

Work-Life balance

4.0

Salary & Benefits

4.0

Job Security

4.0

Company culture

4.0

Promotions/Appraisal

4.0

Work Satisfaction

Explore 1 Review and Rating
Amazon Salaries in India
Customer Service Associate
4.1k salaries
unlock blur

₹0.6 L/yr - ₹6 L/yr

Transaction Risk Investigator
3.1k salaries
unlock blur

₹2.3 L/yr - ₹6.5 L/yr

Associate
2.8k salaries
unlock blur

₹0.8 L/yr - ₹6.8 L/yr

Senior Associate
2.4k salaries
unlock blur

₹2 L/yr - ₹10.1 L/yr

Software Development Engineer
2k salaries
unlock blur

₹16.1 L/yr - ₹33.2 L/yr

Explore more salaries
Compare Amazon with

Flipkart

4.0
Compare

TCS

3.7
Compare

Google

4.4
Compare

Netflix

4.5
Compare

Calculate your in-hand salary

Confused about how your in-hand salary is calculated? Enter your annual salary (CTC) and get your in-hand salary
Did you find this page helpful?
Yes No
write
Share an Interview