Search

Interview Questions

  • Reviews
  • Salaries
  • Interview Questions
  • About Company
  • Benefits
  • Jobs
  • Office Photos
  • Community
+ Contribute
notification
notification
Login
Upload Button Icon Add office photos
Employer? Claim Account for FREE

Amazon Infosolution

Compare button icon Compare button icon Compare
3.2

based on 21 Reviews

Filter interviews by

Amazon Infosolution Customer Service Associate Interview Questions and Answers

Updated 19 Jan 2022

Amazon Infosolution Customer Service Associate Interview Experiences

1 interview found

Customer Service Associate Interview Questions & Answers

user image Anonymous

posted on 19 Jan 2022

I applied via Company Website and was interviewed in Dec 2021. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. How do you deal with conflict with a customer?
  • Ans. 

    When dealing with conflict with a customer, it is important to remain calm, listen actively, empathize, find a solution, and follow up.

    • Remain calm and composed throughout the interaction.

    • Listen actively to the customer's concerns and let them express their frustrations.

    • Empathize with the customer by acknowledging their feelings and showing understanding.

    • Find a solution that addresses the customer's issue and meets thei...

    • Answered by AI
    View 1 more answer
  • Q2. What are 3 words to describe yourself?
  • Ans. Diligent / Loyal / Reliable. Creative / Innovative / Visionary. ... Motivated / Ambitious / Leader. .. / Diligent / Loyal / Reliable. I am always the first person my friends call because they know I am always there for them. ... Creative / Innovative / Visionary. ... Motivated / Ambitious / Leader. ... Honest / Ethical / Conscientious. ... Friendly / Personable Etc.
    • Answered Anonymously
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Speak clearly and vary your tone to show you're interested and enthusiastic. Take time to think about each question before answering so you can give a good response. Listen to questions carefully and let the interviewer lead the conversation. If you don't understand a question, ask for it to be explained or repeated.

Top trending discussions

View All
Interview Tips & Stories
2w
gandalfthepurple
Verified Icon
·
works at
MicroEnergy Credits, Corp.
SQL and Python Interview Tips needed ASAP!
My SQL and Python technical round is in 3 days and I need a list of important topics to practice for Python. I have worked on NumPy and Pandas libraries at my current workplace. Need an exhaustive list of topics that you guys have been asked in DA/BA role interviews. The interview is for a Big4 company. Any help is much appreciated!
Got a question about Amazon Infosolution?
Ask anonymously on communities.

Interview questions from similar companies

Customer Service Associate Interview Questions & Answers

Amazon Sellers Services user image Anonymous

posted on 16 May 2024

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Apr 2024. There was 1 interview round.

Round 1 - One-on-one 

(5 Questions)

  • Q1. What is your name
  • Ans. My name is aadil Ahmad Dar
    • Answered Anonymously
    Add your answer
  • Q2. What is your age
  • Ans. My age is 24 year old
    • Answered Anonymously
    Add your answer
  • Q3. What about your qualification
  • Ans. I have completely 12 th + 1 year diploma in computer science
    • Answered Anonymously
    Add your answer
  • Q4. What about your family
    • Add your answer
  • Q5. What is your hobbies
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - I really like this job i need this job

Customer Service Associate Interview Questions & Answers

CGS user image Anonymous

posted on 13 Mar 2024

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed in Feb 2024.

Round 1 - One-on-one 

(1 Question)

  • Q1. Tell me about yourself
    • Add your answer

Customer Service Associate Interview Questions & Answers

Wayfair user image Anonymous

posted on 5 Feb 2023

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. What skills do you have that would make us better?
    • Add your answer
  • Q2. I'd provide Loyalty to your workplace
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep an open mind during the interview, ask a lot of questions

Customer Service Associate Interview Questions & Answers

Flipkart Wholesale user image Anonymous

posted on 17 Oct 2022

I applied via Company Website and was interviewed in Sep 2022. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Sir mujhe kuch smjh nhi aaya but kosis krunga ki apna sara dhyan apne work pe du or apne customer ko tym to tym service provide du
  • Ans. I'm sahil my father name is Rahim
    • Answered Anonymously
    Add your answer
  • Q2. I'm fresher and looking are very cute
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Online profile banana or customer service representative krna

Customer Service Executive Interview Questions & Answers

Busibud user image Anonymous

posted on 8 Jan 2025

Interview experience
3
Average
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed in Dec 2024. There were 2 interview rounds.

Round 1 - Aptitude Test 

General basic assessment.

Round 2 - MCQ 

(1 Question)

  • Q1. They will give you few PDFs to read and then MCQ from that.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - So the job application process will start from emailing them to the MCQ. Then if selected you'll receive email with next steps which involves Skype chat(no involvement of voice call or video, only chat). Then after the technical setup you need to email them again that you're done with that, after that you'll get another mail with a link to choose a starting date.
On the starting date you'll again message one person(Yashima Kamra) on Skype, they'll give you 'Zulip'(it's an open source chat system, interface is kind of like Discord but too basic) access. Now you need to message in an assigned group in Zulip. The Zulip part is 'Training' in real but good luck getting any support from the other person. He/she will just give you commands, and if you ask any questions or ask for assistance to understand the new process they'll simply ignore that.
Then if you're lucky like me one day they'll report that you're ate fault, you haven't reported so they've revoked your Zulip access.

I have joined there or you can say hoped to work atleast(as it was 4 hours/day job) but that's not possible it seems.

If you're looking for jobs here I'd suggest to give it a try ofcourse so that people can actually know about this company's rubbish people.

Customer Executive Interview Questions & Answers

KHY ELECTRONIC user image Anonymous

posted on 2 Feb 2025

Interview experience
4
Good
Difficulty level
-
Process Duration
Less than 2 weeks
Result
Not Selected

I was interviewed in Jan 2025.

Round 1 - One-on-one 

(2 Questions)

  • Q1. What was your experience during the face-to-face interview for the department manager position?
  • Ans. 

    The face-to-face interview for the department manager position was challenging but rewarding.

    • The interview panel consisted of senior managers and HR representatives.

    • I was asked about my previous experience in managing teams and handling difficult situations.

    • I had to provide examples of successful projects I had led in the past.

    • There were situational questions to assess my problem-solving skills and leadership abilities...

    • Answered by AI
    Add your answer
  • Q2. What is your position preference regarding the preparation of custom-related documents and addressing Bill of Entry queries, as well as completing the checklist for the Bill of Entry?
  • Ans. 

    I prefer to handle the preparation of custom-related documents, addressing Bill of Entry queries, and completing the checklist for the Bill of Entry.

    • I have experience in preparing custom-related documents and addressing Bill of Entry queries.

    • I am detail-oriented and organized, ensuring all necessary information is included in the documents.

    • I am familiar with completing checklists for the Bill of Entry to ensure accurac...

    • Answered by AI
    Add your answer

Customer Support Executive Interview Questions & Answers

ABM Techno-Matrix Private Limited user image Anonymous

posted on 10 Aug 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Jul 2024. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. What is your experience
  • Ans. 

    I have 3 years of experience in customer support roles, handling inquiries, resolving issues, and providing excellent service.

    • 3 years of experience in customer support roles

    • Handled inquiries and resolved issues

    • Provided excellent customer service

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Good company to learn something and grow in your career

Customer Service Associate Interview Questions & Answers

Amazon Sellers Services user image Anonymous

posted on 21 Aug 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Assignment 

It was good it was all about the coustomer service information and how to Handel the coustomers

Customer Support Executive Interview Questions & Answers

CGS user image Anonymous

posted on 11 Apr 2024

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via LinkedIn and was interviewed in Mar 2024. There was 1 interview round.

Round 1 - teams 

(1 Question)

  • Q1. Past experiences
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - prepare text in advence
More about working at Amazon Infosolution

Tell us how to improve this page.

Interview Questions for Popular Designations

Interview Questions from Similar Companies

Amazon Sellers Services Interview Questions
4.1
 • 113 Interviews
Deltax Interview Questions
2.7
 • 85 Interviews
Wayfair Interview Questions
3.7
 • 56 Interviews
Flipkart Wholesale Interview Questions
3.9
 • 53 Interviews
Busibud Interview Questions
4.0
 • 42 Interviews
Contizant Technologies Interview Questions
4.1
 • 33 Interviews
Mdn Edify Education Interview Questions
4.7
 • 30 Interviews
Accucia Softwares Private Limited Interview Questions
4.6
 • 29 Interviews
GAMMON INDIA Interview Questions
3.9
 • 29 Interviews
ABM Techno-Matrix Private Limited Interview Questions
4.6
 • 27 Interviews
View all
Amazon Infosolution Salaries in India
Software Engineer
4 salaries
unlock blur

₹4 L/yr - ₹4.5 L/yr

HR Manager
3 salaries
unlock blur

₹2 L/yr - ₹3.2 L/yr

Regional Sales Manager
3 salaries
unlock blur

₹9 L/yr - ₹9 L/yr

Technical Support Executive
3 salaries
unlock blur

₹1.8 L/yr - ₹3.5 L/yr

Explore more salaries
Compare Amazon Infosolution with

Amazon Sellers Services

4.1
Compare

Primus Global Technologies

3.9
Compare

GAMMON INDIA

3.9
Compare

Educomp Solutions

3.5
Compare
Popular Calculators
Are you paid fairly?
Monthly In-hand Salary Calculator
Gratuity Calculator
HRA Calculator
Salary Hike Calculator
Did you find this page helpful?
Yes No
write
Share an Interview