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Flipkart Wholesale Customer Service Associate Interview Questions and Answers

Updated 18 Oct 2022

Flipkart Wholesale Customer Service Associate Interview Experiences

1 interview found

I applied via Company Website and was interviewed in Sep 2022. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Sir mujhe kuch smjh nhi aaya but kosis krunga ki apna sara dhyan apne work pe du or apne customer ko tym to tym service provide du
  • Ans. I'm sahil my father name is Rahim
  • Answered Anonymously
  • Q2. I'm fresher and looking are very cute

Interview Preparation Tips

Interview preparation tips for other job seekers - Online profile banana or customer service representative krna

Interview questions from similar companies

I applied via AmbitionBox and was interviewed in Oct 2022. There were 7 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

General knowledge information

Round 3 - Group Discussion 

It topic general topics like online shopping is good or bad

Round 4 - Coding Test 

Technical like c java html c++

Round 5 - Coding Test 

Website design . Java c html online shopping

Round 6 - HR 

(1 Question)

  • Q1. Experience of previous company
Round 7 - One-on-one 

(1 Question)

  • Q1. Personal information

Interview Preparation Tips

Interview preparation tips for other job seekers - I have done BE in computer science and engineering
Also experienced in tech Mahindra as customer service accositive

I applied via Naukri.com and was interviewed in Apr 2021. There were 3 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. When is the interview date
  • Q2. How the interview will take place
  • Q3. What kind of interview will happen
  • Q4. Whether there will be a direct interview or an online interview

Interview Preparation Tips

Interview preparation tips for other job seekers - Cleara knows Tamil.If you speak English, you do not know how to reply.Please listen to Costin's Tamil
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Assignment 

It was good it was all about the coustomer service information and how to Handel the coustomers

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Personal information

Round 3 - Case Study 

Work experience,skill check,communication,voice check etc.

Round 4 - Technical 

(1 Question)

  • Q1. Work skill check on laptop,mobile.

Interview Preparation Tips

Interview preparation tips for other job seekers - First of all focse on body language. Think positively and persistence. Should be prepared and alert.
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Apr 2024. There was 1 interview round.

Round 1 - One-on-one 

(5 Questions)

  • Q1. What is your name
  • Ans. My name is aadil Ahmad Dar
  • Answered by aadil121
  • Q2. What is your age
  • Ans. My age is 24 year old
  • Answered by aadil121
  • Q3. What about your qualification
  • Ans. I have completely 12 th + 1 year diploma in computer science
  • Answered by aadil121
  • Q4. What about your family
  • Q5. What is your hobbies

Interview Preparation Tips

Interview preparation tips for other job seekers - I really like this job i need this job
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Dec 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(5 Questions)

  • Q1. Tell me something about yourself .
  • Q2. How many year experience you have of customer care executive?
  • Q3. Whats your salary expectation?
  • Q4. Would u like hard work?
  • Q5. How can u deal work pressure?

Interview Preparation Tips

Interview preparation tips for other job seekers - This is good apportunity , excellent salary, professional and respected work.

I applied via LinkedIn and was interviewed in Jun 2022. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. Why do you want to join Accenture ?

Interview Preparation Tips

Interview preparation tips for other job seekers - Just communication and basic accounts concept should be clear and wonder ful and helping staff

I applied via Company Website and was interviewed before Jun 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. What is customer sapoot executive
  • Ans. 

    A customer support executive is a professional who provides assistance and guidance to customers regarding products or services.

    • Resolves customer queries and complaints

    • Provides product information and technical support

    • Maintains customer records and feedback

    • Ensures customer satisfaction and retention

    • May involve sales and upselling

    • Examples: call center representative, help desk technician, customer service agent

  • Answered by AI

Interview Preparation Tips

Topics to prepare for Amazon Sellers Services Customer Support Executive interview:
  • Customer sapoot executive
Interview preparation tips for other job seekers - Hello sir I am Rahul Jha my job for customer sapoot executive
Interview experience
3
Average
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed in Dec 2024. There were 2 interview rounds.

Round 1 - Aptitude Test 

General basic assessment.

Round 2 - MCQ 

(1 Question)

  • Q1. They will give you few PDFs to read and then MCQ from that.

Interview Preparation Tips

Interview preparation tips for other job seekers - So the job application process will start from emailing them to the MCQ. Then if selected you'll receive email with next steps which involves Skype chat(no involvement of voice call or video, only chat). Then after the technical setup you need to email them again that you're done with that, after that you'll get another mail with a link to choose a starting date.
On the starting date you'll again message one person(Yashima Kamra) on Skype, they'll give you 'Zulip'(it's an open source chat system, interface is kind of like Discord but too basic) access. Now you need to message in an assigned group in Zulip. The Zulip part is 'Training' in real but good luck getting any support from the other person. He/she will just give you commands, and if you ask any questions or ask for assistance to understand the new process they'll simply ignore that.
Then if you're lucky like me one day they'll report that you're ate fault, you haven't reported so they've revoked your Zulip access.

I have joined there or you can say hoped to work atleast(as it was 4 hours/day job) but that's not possible it seems.

If you're looking for jobs here I'd suggest to give it a try ofcourse so that people can actually know about this company's rubbish people.

Flipkart Wholesale Interview FAQs

How many rounds are there in Flipkart Wholesale Customer Service Associate interview?
Flipkart Wholesale interview process usually has 2 rounds. The most common rounds in the Flipkart Wholesale interview process are Resume Shortlist and One-on-one Round.
What are the top questions asked in Flipkart Wholesale Customer Service Associate interview?

Some of the top questions asked at the Flipkart Wholesale Customer Service Associate interview -

  1. Sir mujhe kuch smjh nhi aaya but kosis krunga ki apna sara dhyan apne work pe d...read more
  2. I'm fresher and looking are very c...read more

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Flipkart Wholesale Customer Service Associate Reviews and Ratings

based on 2 reviews

4.7/5

Rating in categories

4.7

Skill development

4.7

Work-life balance

4.7

Salary

4.5

Job security

4.5

Company culture

4.5

Promotions

4.6

Work satisfaction

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