10+ Interview Questions and Answers

Monitoring system logs, running diagnostic tools, checking hardware indicators.

• Regularly monitor system logs for any hardware-related errors or warnings.

• Run diagnostic tools to check the health and performance of hardware components.

• Check hardware indicators such as LED lights, error messages on screen, or unusual noises.

• Perform hardware tests to identify any issues with specific components like RAM, CPU, or hard drive.

• Consult hardware documentation or contact technical suppo...read more

To install an OS in a system, you need to prepare the system, boot from installation media, follow on-screen instructions, and configure settings.

• Prepare the system by backing up important data and ensuring hardware compatibility

• Boot from installation media such as a USB drive or DVD

• Follow on-screen instructions to select language, partition the disk, and install the OS

• Configure settings such as user accounts, network settings, and security options

• Complete the installation pr...read more

The OSI model is a conceptual framework that standardizes the functions of a telecommunication or computing system into seven different layers.

• There are 7 layers in the OSI model: Physical, Data Link, Network, Transport, Session, Presentation, and Application.

• Each layer has specific functions and protocols that operate at that layer.

• For example, the Physical layer deals with the physical connection between devices, while the Application layer deals with user interfaces and ap...read more

Yes, I have extensive experience in configuring networking routers and switches.

• I have configured Cisco routers and switches in multiple projects.

• I am familiar with setting up VLANs, routing protocols, and access control lists.

• I have troubleshooted network issues related to routers and switches.

• I have implemented security measures such as port security and VPNs on routers and switches.

PST file is a personal storage table file used by Microsoft Outlook to store email messages, contacts, calendar events, and other data.

• PST file stands for Personal Storage Table file

• It is used by Microsoft Outlook to store email messages, contacts, calendar events, and other data

• PST files can be used to backup or archive Outlook data

• They can also be used to transfer Outlook data between different computers

Networking is the practice of connecting computers and other devices to share resources and information.

• Networking involves the use of hardware devices such as routers, switches, and access points.

• Types of networking include LAN (Local Area Network), WAN (Wide Area Network), WLAN (Wireless Local Area Network), and MAN (Metropolitan Area Network).

• Networking protocols such as TCP/IP, Ethernet, and Wi-Fi are used to facilitate communication between devices.

• Networking can be wire...read more

The organization will use high-speed fiber optic internet for faster and more reliable connectivity.

• High-speed fiber optic internet will provide faster and more reliable connectivity for the organization.

• Fiber optic internet is more secure and has higher bandwidth compared to traditional copper wire internet.

• Examples of fiber optic internet providers include Verizon Fios, AT&T Fiber, and Google Fiber.

There are several types of operating systems that can be installed on a system.

• There are three main types of operating systems: Windows, macOS, and Linux.

• Within each type, there are different versions and distributions available for installation.

• Some examples of operating systems include Windows 10, macOS Catalina, and Ubuntu Linux.

• Virtual machines can also be used to install multiple operating systems on a single system.

We are using ServiceNow as our ticketing tool.

• ServiceNow is a popular IT service management tool used for ticketing

• It offers features like incident management, problem management, change management, etc.

• ServiceNow allows for automation and integration with other IT tools

VPN stands for Virtual Private Network, used to securely connect to a private network over the internet.

• Encrypts data to ensure privacy and security

• Allows users to access restricted networks remotely

• Protects against cyber threats and hackers

• Commonly used for remote work, accessing geo-blocked content, and secure browsing

• Examples include NordVPN, ExpressVPN, and Cisco AnyConnect

BSOD troubleshooting involves identifying the cause of the error and resolving it to prevent further crashes.

• Check for recently installed hardware or software

• Run hardware diagnostics to check for faulty components

• Update drivers and operating system

• Check for overheating issues

• Scan for malware or viruses

• Restore system to a previous stable state

My expected CTC is negotiable based on the responsibilities and opportunities offered by the role.

• My expected CTC is based on market standards and my experience in the industry.

• I am open to discussing the compensation package in detail during the interview process.

• I am looking for a competitive salary that reflects my skills and contributions to the organization.