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Al Ansari Exchange Customer Service Officer Interview Questions and Answers

Updated 5 Mar 2021

Al Ansari Exchange Customer Service Officer Interview Experiences

1 interview found

Customer Service Officer Interview Questions & Answers

user image Anonymous

posted on 5 Mar 2021

Interview Questionnaire 

1 Question

  • Q1. Introduce yourself Tell me something about your previous job experience And all other question related to previous job profile only
  • Ans. It gives me good learning experience.
    • Answered Anonymously
    Add your answer

Top trending discussions

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Interview Tips & Stories
2w (edited)
timepasstiwari
·
A Digital Markter
Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question
So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours. Seriously, they didn't even acknowledge me until 10. Then this HR lady calls me in, and she's totally unprofessional. She's like, on her phone, making personal calls while I'm sitting right there. And then she starts asking me these really weird questions, like what my nickname is, and what my dad does for a living. It got really uncomfortable when she started pressing for details about where my dad works. I mean, what does that have to do with anything? So I politely told her I didn't want to answer, and she actually said, "Then we can't continue this interview." I was honestly shocked. But instead of arguing, I just stood up and said, “Alright then.” And walked out. I left feeling pissed. Not only did they waste an hour of my time, but the HR rep was also rude and unprofessional..
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Interview questions from similar companies

Customer Service Manager Interview Questions & Answers

Hyundai Motor India Limited user image Rituraj pandey

posted on 17 Feb 2018

I applied via Approached by Company and was interviewed before Feb 2017. There were 3 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. How you will deal a Customer when our service regarding his car was poor and he doesn't want to come back in the workshop?
  • Ans. 

    I would apologize for the poor service and offer to make it right by sending a technician to the customer's location.

    • Apologize sincerely for the poor service

    • Offer to send a technician to the customer's location to fix the issue

    • Assure the customer that their satisfaction is a top priority

    • Provide a discount or compensation for the inconvenience caused

    • Follow up with the customer to ensure their issue has been resolved

    • Answered by AI
    View 7 more answers
  • Q2. You are a student, then how you'll manage both, study and job?
  • Ans. 

    I will prioritize my tasks, create a schedule, and utilize time management techniques to balance study and work effectively.

    • Create a study schedule and stick to it

    • Prioritize tasks based on deadlines and importance

    • Utilize time management techniques such as the Pomodoro technique

    • Seek support from professors and supervisors for flexibility when needed

    • Answered by AI
    View 2 more answers
  • Q3. Do you have basic computer knowledge?
  • Ans. 

    Yes, I have basic computer knowledge.

    • Proficient in using Microsoft Office Suite

    • Familiar with email and internet usage

    • Able to troubleshoot common computer issues

    • Experience with customer relationship management (CRM) software

    • Answered by AI
    View 4 more answers

Interview Preparation Tips

General Tips: I was quite fresher and had no idea about anything... Bt my positive, hard working attitude and never give up behavior helped me to get that job, My interview lasted for about 1 hour max to max...
So all freshers please include this positive and never give up quality in you... It will really help you when you become nervous to crack an interview.
Skills: Communication, Body Language, Leadership, Decision Making Skills
Duration: <1 week

Customer Service Associate Interview Questions & Answers

Dell user image raja roy

posted on 1 Nov 2018

I applied via Other and was interviewed in Oct 2018. There were 2 interview rounds.

Interview Preparation Tips

Round: Resume Shortlist
Experience: I was rejected for having for than 5 years of experience, even excluding BPO industry

General Tips: Always check for the years of experience they mention. If you have more than that, don't go for it. They will reject.

Customer Service Associate Interview Questions & Answers

CARS24 user image Anonymous

posted on 2 Jun 2021

I applied via Referral and was interviewed before Jun 2020. There was 1 interview round.

Interview Questionnaire 

4 Questions

  • Q1. What is your name?
    • View 3 more answers
  • Q2. What are your qualifications
    • Add your answer
  • Q3. Why should we hire you?
    • Add your answer
  • Q4. Try to sell me this glass(that was on the table that time)
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Do not worry or get anxiety for first time itss really very easy because the person sitting in front of you was on your place at some point of his/her life so he/she understands, so be normal there is nothing to worry about think like you are just going to talk with someone and you just have to impress him and he will give you the job you needed in return GOOD LUCK Follow me on Instagram -squidward_loathe for more help.

Customer Service Associate Interview Questions & Answers

Vivo user image

posted on 5 Apr 2022

I applied via Walk-in and was interviewed before Apr 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(5 Questions)

  • Q1. What are your salary expectations?
    • Add your answer
  • Q2. What is your family background?
    • Add your answer
  • Q3. Why should we hire you?
    • Add your answer
  • Q4. What are your strengths and weaknesses?
    • Add your answer
  • Q5. Tell me about yourself.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Communication skills is the main part of interview

Customer Service Associate Interview Questions & Answers

Dell user image Anonymous

posted on 16 May 2021

I applied via Walk-in and was interviewed before May 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Five minutes speech
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't get tensed by seeing the environment and the people, if you are a fresher. Be prepared. You can just stand in front of the mirror and speak, see your performance yourself.Self criticise. Have knowledge about the company. Have all the soft and hard copies of the supporting documents with you. Be punctual. Maintain an eye contact with the interviewer. Your resume should be neat and clean. Speak only what is there in your resume. Also to note you should be formal. A strict no for casual dresses. If you are a boy be clean shaved and have a good hair style. If you are a girl avoid over make up go as you are. This will boost your confidence.Speak only truth, lies will not help. Always remember if you fail once there is always a next success waiting for you. Don't give up. Be confident. All the best.

Service Engineer Interview Questions & Answers

Vivo user image Anonymous

posted on 7 Apr 2022

I applied via Naukri.com and was interviewed in Mar 2022. There were 2 interview rounds.

Round 1 - Group Discussion 

Good gd

Round 2 - Aptitude Test 

Nice one

Interview Preparation Tips

Interview preparation tips for other job seekers - Br confident that you are not follow the code

Customer Support Executive Interview Questions & Answers

Vivo user image Anonymous

posted on 16 Apr 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
-
Result
Selected Selected

I applied via Walk-in and was interviewed before Apr 2023. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. Education Qualifications Past Experience Aware About Mobile Knowledge Interview Hindi/English Both
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Go with confidence & crack the interview, because self confidence will clear the interview round.

Sales Officer Interview Questions & Answers

Dell user image Anonymous

posted on 29 Nov 2023

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Oct 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(4 Questions)

  • Q1. About my skills
    • Add your answer
  • Q2. About my communication
    • Add your answer
  • Q3. About my Qualifications
    • Add your answer
  • Q4. About my family
    • Add your answer

Interview Preparation Tips

Topics to prepare for Dell Sales Officer interview:
  • bcom

Customer Service Executive Interview Questions & Answers

Hyundai Motor India Limited user image Anonymous

posted on 7 Jan 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Company Website and was interviewed in Dec 2023. There was 1 interview round.

Round 1 - HR 

(3 Questions)

  • Q1. What do you like most about working here?
    • Add your answer
  • Q2. What is your biggest strength?
    • Add your answer
  • Q3. Why do we hire you?
  • Ans. For this role because of my relevant skills, experience, and passion for the industry
    • Answered Anonymously
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Understand your industry
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