AkzoNobel Customer Service Support Interview Questions and Answers

Q1. Nominal Questions about yourself, your family, you ambition and all
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Very tough round although I scored 17 out of 19

Q1. RM And ASM will take your interview
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Q2. Brief intro previous job exp if any, you family, your friends etc
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Q1. No question asked just infomed you about selection.
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Q1. What are you like are profile
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I don't have specific details on the aptitude test used by Asian Paints for hiring or assessment purposes. However, it's common for aptitude tests to assess numerical reasoning, verbal reasoning, logical reasoning, and sometimes include situational judgment questions.

Q1. Quetions related Customer complaints like how you will handle queries
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Q2. Scenarios related with Customer complaints
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Q3. Hypothetical Scenarios
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Q1. They checked about confident and communication
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Business Case Study of aligning Supply Chain

Q1. Details about my past experience
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Q1. What is your Experience ?
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Q2. How do you find this job ?
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Q1. Technical questions related to your line and about paint also
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Decent test no need to worry

Q1. Introduction of yourself
Ans. 
I am a dedicated and customer-focused professional with a strong background in building relationships and providing excellent service.
• I have over 5 years of experience in customer service roles

• I excel in communication and problem-solving skills

• I am passionate about delivering exceptional customer experiences

• I have a proven track record of meeting and exceeding customer satisfaction goals
Answered by AI
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Q2. Disscuss about your future
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Aptitude test related to your profile which you have applied.

Q1. What is basic function of paint ?
Ans. 
The basic function of paint is to protect and decorate surfaces.
• Protects surfaces from damage caused by weather, moisture, and other environmental factors

• Decorates surfaces by adding color and texture

• Can also provide additional benefits such as fire resistance or anti-microbial properties

• Examples include interior and exterior house paint, automotive paint, and industrial coatings
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Q2. Share the one example of most dissatisfied customer and you convert that customer to satisfied.
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