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Air India Sats Airport Services Senior CSA Interview Questions and Answers

Updated 15 Nov 2020

Air India Sats Airport Services Senior CSA Interview Experiences

1 interview found

Senior CSA Interview Questions & Answers

user image Anonymous

posted on 15 Nov 2020

Interview Questionnaire 

3 Questions

  • Q1. Customer service agent
  • Q2. M HB
  • Q3. MHB

Interview questions from similar companies

I appeared for an interview before Sep 2018.

Interview Questionnaire 

3 Questions

  • Q1. Tell us something about you ?
  • Ans. 

    I am a dedicated and enthusiastic individual with a passion for customer service and travel.

    • Customer service oriented

    • Passionate about travel

    • Dedicated and enthusiastic

  • Answered by AI
  • Q2. Why do you want to become a cabin crew?
  • Ans. 

    I have a passion for travel, love working with people, and thrive in fast-paced environments.

    • Passion for travel and exploring new cultures

    • Enjoy working with people and providing excellent customer service

    • Thriving in fast-paced and dynamic environments

    • Opportunity to work in a diverse and multicultural team

  • Answered by AI
  • Q3. Why indigo?
  • Ans. 

    Indigo is known for its strong focus on customer service, safety standards, and employee satisfaction.

    • Indigo has a reputation for excellent customer service, which is essential for a cabin crew role.

    • The airline is known for its high safety standards, ensuring the well-being of passengers and crew.

    • Indigo values employee satisfaction, creating a positive work environment for cabin crew members.

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident sound confident.
Answers should be short appropriate and crisp.

I applied via Naukri.com and was interviewed in Aug 2018. There was 0 interview round.

Interview Preparation Tips

General Tips: Hello sir I am vikesh kumar
I belongs to bihar. Write now I live in Dwarka sector 19 with my family
I m fresher and I m pursuing graduation in sol du.
Thanks sir


Skills: Communication, Body Language, Problem Solving
Duration: <1 week

I applied via LinkedIn and was interviewed before Dec 2020. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Group discussion on topic, communication skills
  • Q2. Current scenarios

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and fluent in english

I applied via Company Website and was interviewed before May 2020. There were 5 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Introduction.
  • Q2. Why do you want to become a cabin crew?

Interview Preparation Tips

Interview preparation tips for other job seekers - I would say if you are going for any interview show passion towards that profession tell them that u have come here because you have purpose.

I applied via Approached by Company and was interviewed before Jul 2021. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Why Indigo and where would you like to see you self after 5 years.
  • Q2. Some random question

Interview Preparation Tips

Topics to prepare for InterGlobe Aviation Cabin Crew interview:
  • Why Indigo
Interview preparation tips for other job seekers - Be confident, do not fear as it clearly shows on your face. Keep an eye contact and get some information about Indigo.

I applied via Walk-in and was interviewed before Sep 2021. There were 2 interview rounds.

Round 1 - Group Discussion 

Any single topic given by interviewer which we have to share

Round 2 - HR 

(1 Question)

  • Q1. Self introduction and personal experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Good experience and interviewers where very good and friendly

I applied via Walk-in and was interviewed before Nov 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Group Discussion 

They Giving Topic and we need to speak about that

Round 3 - One-on-one 

(2 Questions)

  • Q1. Why you are choosing Indigo
  • Q2. Negative and positive about yourself

Interview Preparation Tips

Interview preparation tips for other job seekers - Be polite and keep Friendly nature to everyone.
Pleasing mentality is there
Well groomed

I applied via Walk-in and was interviewed before Dec 2020. There were 3 interview rounds.

Interview Questionnaire 

5 Questions

  • Q1. Tell me about yourself?
  • Q2.  Tell me about indigo?
  • Q3. What do you know about ground staff?eg customer service, ramp, security officer
  • Q4. What 3 things you can give to this company?
  • Q5. Why airlines industry?

Interview Preparation Tips

Interview preparation tips for other job seekers - Be well groomed(suit & tie would be great option), be confident while answering ( don't fumble), be 1hr before the interview timings be fluent while answering.

Interview Questionnaire 

1 Question

  • Q1. Why should I hire you?

Interview Preparation Tips

Interview preparation tips for other job seekers - shit properly, in a good posture.
make eye content.
node while listening, interviewer.
give answer with free mind .

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Air India Sats Airport Services Senior CSA Salary
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₹2.7 L/yr - ₹4.1 L/yr
14% more than the average Senior CSA Salary in India
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