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Accor Hospitality Assistant Steward Interview Questions and Answers

Updated 25 Aug 2024

Accor Hospitality Assistant Steward Interview Experiences

1 interview found

Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via AmbitionBox and was interviewed in Jul 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. What is food service ?
  • Ans. 

    Food service refers to the process of preparing, serving, and managing food in various settings such as restaurants, hotels, cafeterias, and catering events.

    • Involves preparing food according to recipes and customer preferences

    • Includes serving food to customers in a timely and professional manner

    • Involves managing inventory, ordering supplies, and maintaining cleanliness in the kitchen and dining areas

    • May also involve me...

  • Answered by AI
  • Q2. Salf introduction

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Introduction and communication skills
Round 2 - Technical 

(1 Question)

  • Q1. Knowledge based
Round 3 - One-on-one 

(1 Question)

  • Q1. You leadership skills
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Jan 2023. There was 1 interview round.

Round 1 - One-on-one 

(3 Questions)

  • Q1. How many employees are serving in your under assist
  • Q2. How to work with you and your whole staff?
  • Ans. Friendly and flexible with doing work from gate organisation.
  • Answered by chirpingdahi
  • Q3. Very sincere and carefully.

Interview Preparation Tips

Interview preparation tips for other job seekers - Cool and concentrate on your attitude and your whole activities.
Round 1 - One-on-one 

(5 Questions)

  • Q1. What did you learn in your internship
  • Q2. What's happening in the world , India or whats in the news
  • Q3. Share a situation when you handled guest
  • Q4. Tell us about the hotel where you trained
  • Q5. What do you know about the Oberoi
Round 2 - One-on-one 

(1 Question)

  • Q1. Technical Questions department specific

Interview Preparation Tips

Interview preparation tips for other job seekers - Be honest and genuine, grooming is important

I applied via Company Website and was interviewed in Apr 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. What is your greatest strength and weakness?
  • Ans. 

    My greatest strength is my ability to effectively communicate and collaborate with team members. My weakness is that I can be overly detail-oriented at times.

    • Strength: Effective communication and collaboration

    • Weakness: Being overly detail-oriented

    • Strength: Ability to motivate and inspire team members

    • Weakness: Difficulty in saying 'no' to additional tasks

    • Strength: Strong problem-solving skills

    • Weakness: Impatience when t

  • Answered by AI
  • Q2. How do you deal with an upset customer?
  • Ans. 

    When dealing with an upset customer, it is important to remain calm, empathize with their concerns, actively listen, apologize if necessary, offer a solution, and follow up to ensure satisfaction.

    • Remain calm and composed

    • Empathize with the customer's concerns

    • Actively listen to understand their issue

    • Apologize sincerely if necessary

    • Offer a solution or alternative

    • Follow up to ensure customer satisfaction

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Pump yourself up and stay positive.

I applied via Job Fair and was interviewed before Aug 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(3 Questions)

  • Q1. Difference between STR and Trip advisor rating
  • Ans. 

    STR and Tripadvisor ratings are both used to evaluate the performance of hotels, but they differ in terms of data sources and methodology.

    • STR (Smith Travel Research) rating is based on data collected from participating hotels, providing insights into key performance metrics such as occupancy rate, average daily rate, and revenue per available room.

    • Tripadvisor rating, on the other hand, is based on guest reviews and rat...

  • Answered by AI
  • Q2. What is crypto currency
  • Ans. 

    Crypto currency is a digital or virtual currency that uses cryptography for security and operates independently of a central bank.

    • Crypto currency is decentralized and operates on a peer-to-peer network

    • Transactions are recorded on a public ledger called a blockchain

    • Crypto currency can be bought and sold on exchanges

    • Examples of crypto currencies include Bitcoin, Ethereum, and Litecoin

  • Answered by AI
  • Q3. It is a virtual currency not governed by any bank. It should be regulated in order to avoid any scan and misleads

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be honest and always try to give precise answer instead of lengthy answers
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Aug 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Self introduction
  • Q2. Basic question for food and beverage
Round 3 - Case Study 

Beer brand name
French dish name

Round 4 - GM sir 

(3 Questions)

  • Q1. Self introduction
  • Q2. Pizza name Alcoholic brand name
  • Q3. Before work experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Speak confidence and brave
Make eye contact

I applied via Company Website

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Case Study 

Deeply understand every setuation

Interview Preparation Tips

Interview preparation tips for other job seekers - Every work progress depend on management

I applied via Other and was interviewed in Jan 2018. There were 5 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. General questionaire, salary where you working and all
  • Q2. Why are you looking for a job
  • Ans. 

    Seeking new challenges and opportunities for growth in a dynamic industry.

    • Looking to expand my skill set and knowledge in a different environment

    • Interested in taking on more responsibilities and leadership roles

    • Seeking a more competitive salary and benefits package

  • Answered by AI
  • Q3. What’s your restaurants food cost, seating capacity, cuisine reporting to
  • Ans. 

    Our restaurant has a food cost of 30%, seating capacity of 100, and serves Italian cuisine.

    • Food cost is 30%

    • Seating capacity is 100

    • Cuisine served is Italian

  • Answered by AI

Interview Preparation Tips

Round: Resume Shortlist
Experience: Applied online

General Tips: Confidence and apply on the right profile.
Skills: Communication And Confidence, Problem Solving, Leadership, Decision Making Skills
Duration: 1-4 weeks

I was interviewed in Aug 2017.

Interview Questionnaire 

5 Questions

  • Q1. Tell me about yourself?
  • Ans. 

    I am a dedicated and experienced Sr. Steward with a passion for providing exceptional service and ensuring guest satisfaction.

    • Started my career in the hospitality industry as a server and worked my way up to Sr. Steward position

    • Skilled in managing a team, handling guest complaints, and maintaining high standards of cleanliness

    • Strong communication and organizational skills, able to multitask in a fast-paced environment

  • Answered by AI
  • Q2. What is your role and responsibilities?
  • Ans. 

    As a Sr. Steward, my role is to oversee the dining area, manage staff, ensure customer satisfaction, and maintain cleanliness.

    • Oversee dining area operations

    • Manage and train staff

    • Ensure customer satisfaction

    • Maintain cleanliness and hygiene standards

    • Handle customer complaints and feedback

    • Monitor inventory and supplies

    • Implement and enforce safety regulations

  • Answered by AI
  • Q3. What is your family background?
  • Ans. 

    I come from a close-knit family with a diverse cultural background.

    • My family is very supportive and values traditions.

    • We celebrate various cultural festivals together.

    • I have relatives living in different parts of the world.

    • My family has a history of working in hospitality industry.

  • Answered by AI
  • Q4. Give some details about the area you are working?
  • Ans. 

    I work in the dining area of a luxury hotel, ensuring guests have a pleasant dining experience.

    • Responsible for setting up tables and maintaining cleanliness

    • Assist guests with menu selections and provide exceptional service

    • Coordinate with kitchen staff to ensure timely delivery of food

    • Handle guest complaints and feedback professionally

  • Answered by AI
  • Q5. Why you want to join taj ?
  • Ans. 

    I want to join Taj because of its reputation for excellence in hospitality and the opportunity to work in a prestigious establishment.

    • Taj is known for its high standards of service and luxury

    • I am impressed by Taj's commitment to guest satisfaction

    • I believe working at Taj will provide me with valuable experience and growth opportunities

  • Answered by AI

Interview Preparation Tips

Round: HR Interview
Experience: Simply they ask all these questions to chek you and your confidence as well as communication.
Tips: Be professional and truth.

Round: Food and Beverage manager
Experience: Manager will go through your knowledge that what you know also he will check your confidence level.
Tips: Be confident about what you know and avoid giving wrong answer.

Round: GM round
Experience: They will chek your personality,confidence and interest to work with the company.
Tips: He will be asking very few thing ...keeping smiling rather than any strange behaviour . Show your interest about the company to work with and be professional.

Accor Hospitality Interview FAQs

How many rounds are there in Accor Hospitality Assistant Steward interview?
Accor Hospitality interview process usually has 1 rounds. The most common rounds in the Accor Hospitality interview process are HR.
What are the top questions asked in Accor Hospitality Assistant Steward interview?

Some of the top questions asked at the Accor Hospitality Assistant Steward interview -

  1. What is food servic...read more
  2. Salf introduct...read more

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Accor Hospitality Assistant Steward Interview Process

based on 1 interview

Interview experience

3
  
Average
View more

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