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Accor Hospitality Guest Service Associate Interview Questions and Answers

Updated 16 Oct 2023

Accor Hospitality Guest Service Associate Interview Experiences

1 interview found

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Oct 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Why do you want become a hotelier
  • Q2. If you are working a hotel so what do you have your expectations for your future

Guest Service Associate Jobs at Accor Hospitality

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Interview questions from similar companies

I appeared for an interview before May 2016.

Interview Preparation Tips

Round: Group Discussion
Duration: 10 hours

I applied via Campus Placement and was interviewed before Sep 2019. There were 4 interview rounds.

Interview Questionnaire 

7 Questions

  • Q1. Why the department?
  • Q2. Why this field?
  • Q3. Something about yourself?
  • Ans. 

    I am a dedicated and friendly individual with a passion for providing excellent customer service.

    • I have experience working in customer-facing roles

    • I am a good listener and problem-solver

    • I enjoy interacting with people and making their experience positive

  • Answered by AI
  • Q4. Tell me something about the world?
  • Q5. About hobbies?
  • Q6. Tell me something about your working experience?
  • Q7. Would you be a smart worker or a hard worker?

Interview Preparation Tips

Interview preparation tips for other job seekers - While giving interview we need to be prominent, clear about our words and to the point. It's not always about how you speak but then it's about how is your personality, how you behave and tackle the interview.
Thankyou😊

I applied via Campus Placement and was interviewed before May 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Explain yourself in one word

Interview Preparation Tips

Interview preparation tips for other job seekers - This interview was all about 3 rounds in which first round was group discussion, second round with HR and department head in which you will have lots of questions from interviewer head that would include of current affairs,technicals about your choosen department and in the mean time they will observe you at your communication skill,the way you present your answer,your dressing sense ,your grooming .
If you clear these two you have to go through GM round which is last and final round in which ur interview would be with general manager of the hotel.
After clearing this you have to go with psychometric test meanwhile for joining.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Campus Placement and was interviewed before Oct 2022. There were 4 interview rounds.

Round 1 - Group Discussion 

Just normal GD session.

Round 2 - HR 

(1 Question)

  • Q1. Simple conversation.
Round 3 - Technical 

(1 Question)

  • Q1. With F&B manager.
Round 4 - One-on-one 

(1 Question)

  • Q1. With HR director.
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview in Feb 2025.

Round 1 - HR 

(3 Questions)

  • Q1. Self introduction
  • Q2. Why you choose hotel industry
  • Q3. Why this hotel

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident believe in your self no matter what your saying...... Communication and eye contact is too important
Round 1 - HR 

(5 Questions)

  • Q1. What are your salary expectations?
  • Q2. What is your family background?
  • Q3. Share details of your previous job.
  • Q4. Why should we hire you?
  • Q5. Tell me about yourself.
Round 2 - One-on-one 
Round 3 - One-on-one 
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-

I applied via AngelList

Round 1 - HR 

(2 Questions)

  • Q1. Tell me the best coffee maker
  • Ans. 

    The best coffee maker is the Breville BES870XL Barista Express Espresso Machine.

    • Consider the type of coffee you prefer (espresso, drip, etc.)

    • Look for features like programmable settings, built-in grinder, and milk frother

    • Read reviews and compare prices before making a decision

  • Answered by AI
  • Q2. Starbucks is the best coffee maker
Round 1 - One-on-one 

(5 Questions)

  • Q1. What did you learn in your internship
  • Q2. What's happening in the world , India or whats in the news
  • Q3. Share a situation when you handled guest
  • Q4. Tell us about the hotel where you trained
  • Q5. What do you know about the Oberoi
Round 2 - One-on-one 

(1 Question)

  • Q1. Technical Questions department specific

Interview Preparation Tips

Interview preparation tips for other job seekers - Be honest and genuine, grooming is important

I applied via Walk-in and was interviewed in May 2022. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me something about your self?
  • Q2. Tell me about your training?

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep positive and confident during interview and keep smiling!

Accor Hospitality Interview FAQs

How many rounds are there in Accor Hospitality Guest Service Associate interview?
Accor Hospitality interview process usually has 2 rounds. The most common rounds in the Accor Hospitality interview process are Resume Shortlist and One-on-one Round.
How to prepare for Accor Hospitality Guest Service Associate interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Accor Hospitality. The most common topics and skills that interviewers at Accor Hospitality expect are Front Office, Guest Service, Hotel Management, Housekeeping and Hospitality.

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Accor Hospitality Guest Service Associate Interview Process

based on 1 interview

Interview experience

5
  
Excellent
View more
Accor Hospitality Guest Service Associate Salary
based on 4 salaries
₹2 L/yr - ₹2.9 L/yr
7% more than the average Guest Service Associate Salary in India
View more details

Accor Hospitality Guest Service Associate Reviews and Ratings

based on 1 review

5.0/5

Rating in categories

5.0

Skill development

5.0

Work-life balance

4.0

Salary

5.0

Job security

5.0

Company culture

4.0

Promotions

5.0

Work satisfaction

Explore 1 Review and Rating
Duty Manager
16 salaries
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₹3.1 L/yr - ₹8.4 L/yr

Financial Controller
5 salaries
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₹10 L/yr - ₹14.4 L/yr

Sales Manager
5 salaries
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₹6 L/yr - ₹9.5 L/yr

Commis Chef
5 salaries
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₹2 L/yr - ₹4.2 L/yr

General Manager
5 salaries
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₹35 L/yr - ₹40 L/yr

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