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Accor Hospitality

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4.7

based on 75 Reviews

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Accor Hospitality Guest Service Associate Interview Questions and Answers

Updated 16 Oct 2023

Accor Hospitality Guest Service Associate Interview Experiences

1 interview found

Guest Service Associate Interview Questions & Answers

user image Anonymous

posted on 16 Oct 2023

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Oct 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Why do you want become a hotelier
    • Add your answer
  • Q2. If you are working a hotel so what do you have your expectations for your future
    • Add your answer

Guest Service Associate Jobs at Accor Hospitality

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Interview Tips & Stories
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Bloomberg interview
I have been shortlisted for an interview at Bloomberg for the investment / real estate reporter role. How can I prepare for the interview? What all do I need to keep in mind for my prep? Please help, I am very nervous! Thank you
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Interview questions from similar companies

Guest Service Associate Interview Questions & Answers

ITC Hotels user image Anonymous

posted on 6 May 2019

I applied via Naukri.com and was interviewed before May 2018. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Tell me about your self
  • Ans. 

    I am a dedicated and customer-focused individual with a passion for providing exceptional service.

    • I have experience working in customer service roles

    • I am a good communicator and problem solver

    • I am detail-oriented and organized

    • I enjoy working in a team environment

    • Answered by AI
    View 1 more answer
  • Q2. 5 international wine name beer name cheese name
  • Ans. 

    International wine, beer, and cheese names.

    • Wine: Chianti, Rioja, Sauvignon Blanc

    • Beer: Guinness, Heineken, Corona

    • Cheese: Brie, Gouda, Roquefort

    • Answered by AI
    View 1 more answer

Interview Preparation Tips

General Tips: It's very bad day i was check in the hotel like 10am
And I clear 4 round and I check out 6:30pm
Please check any paper work over there read the paper and then give u signature there is FTC program it's 18month and your salary should be same for 18months please be carefully check every thing
Skills: Communication, Body Language, Presentation Skills
Duration: 1-3 Months

Guest Service Associate Interview Questions & Answers

Oberoi Group of Hotels user image Pushkin Channan

posted on 6 May 2017

I was interviewed before May 2016.

Interview Preparation Tips

Round: Group Discussion
Duration: 10 hours

Guest Service Associate Interview Questions & Answers

Taj Hotels Resorts and Palaces user image Anonymous

posted on 30 Oct 2017

I was interviewed in Dec 2016.

Interview Preparation Tips

Round: Resume Shortlist
Experience: Introducing my self hr take interview after that short list my resume
Tips: For next round u have to wait for call

Round: F&B Director Round
Experience: There is actual test of you knowledge very tuft round
Tips: Good confidence require

Round: General Manager Round
Experience: There is again interview about you confidence and knowledge level
Tips: Be energetic

Guest Service Associate Interview Questions & Answers

Lemon Tree Hotels user image Anonymous

posted on 21 Feb 2022

Round 1 - HR 

(5 Questions)

  • Q1. What are your salary expectations?
    • Add your answer
  • Q2. What is your family background?
    • Add your answer
  • Q3. Share details of your previous job.
    • Add your answer
  • Q4. Why should we hire you?
    • Add your answer
  • Q5. Tell me about yourself.
    • Add your answer
Round 2 - One-on-one 
Round 3 - One-on-one 

Guest Service Associate Interview Questions & Answers

Hyatt Regency user image Anonymous

posted on 30 Oct 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Campus Placement and was interviewed before Oct 2022. There were 4 interview rounds.

Round 1 - Group Discussion 

Just normal GD session.

Round 2 - HR 

(1 Question)

  • Q1. Simple conversation.
    • Add your answer
Round 3 - Technical 

(1 Question)

  • Q1. With F&B manager.
    • Add your answer
Round 4 - One-on-one 

(1 Question)

  • Q1. With HR director.
    • Add your answer

Guest Service Associate Interview Questions & Answers

ITC Hotels user image Anonymous

posted on 12 Apr 2021

I applied via Walk-in and was interviewed before Apr 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. What do you know about this company where are you applying?
    • View 2 more answers
  • Q2. What was your bad experience with some guest and how did you deal with that situation?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Read everything about the company you are applying for including their company goal or vision.

Associate Interview Questions & Answers

Oberoi Group of Hotels user image Anonymous

posted on 24 Feb 2022

Round 1 - One-on-one 

(5 Questions)

  • Q1. What did you learn in your internship
    • View 3 more answers
  • Q2. What's happening in the world , India or whats in the news
    • Add your answer
  • Q3. Share a situation when you handled guest
    • Add your answer
  • Q4. Tell us about the hotel where you trained
    • Add your answer
  • Q5. What do you know about the Oberoi
    • Add your answer
Round 2 - One-on-one 

(1 Question)

  • Q1. Technical Questions department specific
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be honest and genuine, grooming is important

Guest Service Associate Interview Questions & Answers

Oberoi Group of Hotels user image Anonymous

posted on 6 Jun 2022

I applied via Walk-in and was interviewed in May 2022. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me something about your self?
    • Add your answer
  • Q2. Tell me about your training?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep positive and confident during interview and keep smiling!

Guest Service Associate Interview Questions & Answers

Radisson Hotels user image Anonymous

posted on 29 Dec 2020

I applied via Walk-in and was interviewed before Dec 2019. There were 4 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. Types of wine
  • Ans. 

    Types of wine include red, white, rosé, sparkling, and fortified wines.

    • Red wines are made from dark-colored grapes and have a rich, bold flavor. Examples include Cabernet Sauvignon and Merlot.

    • White wines are made from light-colored grapes and have a crisp, refreshing taste. Examples include Chardonnay and Sauvignon Blanc.

    • Rosé wines have a pink color and are made from a combination of red and white grapes. Examples incl...

    • Answered by AI
    View 3 more answers
  • Q2. Types of whiskey some brands, Are you capable to do 18 hours shift .
  • Ans. 

    I am familiar with various types of whiskey brands and capable of working 18-hour shifts.

    • I am knowledgeable about popular whiskey brands such as Jack Daniels, Jameson, and Maker's Mark.

    • I am also familiar with different types of whiskey such as bourbon, scotch, and rye.

    • Regarding the 18-hour shift, I am willing and able to work long hours and maintain a positive attitude throughout.

    • I understand the importance of providin...

    • Answered by AI
    View 1 more answer
  • Q3. Cold cuts, types of soup
    • Add your answer
  • Q4. About yourself
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - you must be confident and know basics of Beverage and food that's it
More about working at Accor Hospitality

Accor Hospitality Interview FAQs

How many rounds are there in Accor Hospitality Guest Service Associate interview?
Accor Hospitality interview process usually has 2 rounds. The most common rounds in the Accor Hospitality interview process are Resume Shortlist and One-on-one Round.
How to prepare for Accor Hospitality Guest Service Associate interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Accor Hospitality. The most common topics and skills that interviewers at Accor Hospitality expect are Front Office, Guest Service, Hotel Management, Housekeeping and Hospitality.

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Accor Hospitality Interviews By Designations

Interview Questions for Popular Designations

Accor Hospitality Guest Service Associate Interview Process

based on 1 interview

Interview experience

5
  
Excellent
View more

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Fast track your campus placements

Institute of Hotel Management (IHM), Delhi Placement Questions
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Accor Hospitality Guest Service Associate Salary
based on 4 salaries
₹2 L/yr - ₹2.9 L/yr
9% more than the average Guest Service Associate Salary in India
View more details

Accor Hospitality Guest Service Associate Reviews and Ratings

based on 1 review

5.0/5

Rating in categories

5.0

Skill development

5.0

Work-life balance

4.0

Salary

5.0

Job security

5.0

Company culture

4.0

Promotions

5.0

Work satisfaction

Explore 1 Review and Rating
Guest Service Associate Jobs at Accor Hospitality
Guest Service Associate - Royal Service (Operator)

Mumbai

0-2 Yrs

Not Disclosed

Food & Beverage - Guest Service Associate

Mumbai

1-3 Yrs

Not Disclosed

Guest Service Associate Housekeeping

Mumbai

0-3 Yrs

Not Disclosed

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