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Accenture Itsm Lead Interview Questions and Answers

Updated 16 Sep 2024

Accenture Itsm Lead Interview Experiences

1 interview found

Itsm Lead Interview Questions & Answers

user image Anonymous

posted on 16 Sep 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Mar 2024. There was 1 interview round.

Round 1 - Technical 

(1 Question)

  • Q1. ITIL service model Service value chain Real life scenarios
  • Ans. 

    The ITIL service model outlines the service value chain and provides real-life scenarios for implementing IT service management best practices.

    • The ITIL service model is based on the concept of a service value chain, which consists of several key activities such as plan, engage, design, transition, deliver, and improve.

    • Real-life scenarios can include implementing incident management processes to quickly resolve IT issue...

  • Answered by AI

Skills evaluated in this interview

Interview questions from similar companies

Itsm Lead Interview Questions & Answers

TCS user image Anonymous

posted on 16 Mar 2023

Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Mar 2022. There were 5 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Online assessment on aptitude skills

Round 3 - Technical 

(1 Question)

  • Q1. Knowledge on ITSM and terminology
Round 4 - One-on-one 

(1 Question)

  • Q1. Real scenario situations, how they are handled.
  • Ans. 

    Real scenario situations are handled by analyzing the situation, identifying the root cause, and implementing a solution.

    • Analyze the situation to understand the problem

    • Identify the root cause of the problem

    • Develop a solution to address the root cause

    • Implement the solution and monitor its effectiveness

    • Make adjustments as necessary to ensure the problem is fully resolved

  • Answered by AI
Round 5 - HR 

(1 Question)

  • Q1. Salary expectations, availability & DOJ

Interview Preparation Tips

Interview preparation tips for other job seekers - Please go through the subject or competency on a broader aspect instead of BAU activities
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Jul 2024. There were 2 interview rounds.

Round 1 - Technical 

(2 Questions)

  • Q1. Questions related to the CMS which I worked on.
  • Q2. Questions related to the CMS
Round 2 - Behavioral 

(2 Questions)

  • Q1. What kind of role do you want
  • Q2. What kind of work you were doing

Interview Preparation Tips

Interview preparation tips for other job seekers - Please please get into Wipro only after confirming if you are going into a project. If not, better avoid as we might end up in bench. If the Technical manager says there are projects. Confirm with them if they are active projects or projects in negotiation phase.
Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed in Oct 2024. There were 3 interview rounds.

Round 1 - Technical 

(3 Questions)

  • Q1. MOSFETs, Amplifiers, RC Circuits, Op-Amps etc
  • Q2. Digital electronics questions on logic gates, sequential circuits and combinational circuits
  • Q3. Coding in Verilog, SV, SVA
Round 2 - Technical 

(2 Questions)

  • Q1. Project Related Questions
  • Q2. Job profile related questions
Round 3 - HR 

(1 Question)

  • Q1. Typical HR Interview

Interview Preparation Tips

Interview preparation tips for other job seekers - Be prepared and give your best 👍
Interview experience
2
Poor
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Recruitment Consulltant and was interviewed in Dec 2024. There were 2 interview rounds.

Round 1 - Technical 

(1 Question)

  • Q1. Dot net related questions and sql questions
Round 2 - Behavioral 

(1 Question)

  • Q1. 1.Why you left your previous organisation that too without any offer ? 2.Assumption questions about recursive pattern 3.Cloud related question’s 4.Deployment related questions in deep 5.Have you used Do...
  • Ans. 

    Docker images provide a lightweight, portable, and consistent environment for running applications.

    • Docker images encapsulate all dependencies and configurations needed for an application to run

    • They can be easily shared and deployed across different environments

    • Docker images are immutable, ensuring consistency and reproducibility

    • Containers based on Docker images are isolated from the host system, enhancing security

    • Docke...

  • Answered by AI
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. Scenario based questions
  • Q2. Scenario based questions
Round 2 - Technical 

(2 Questions)

  • Q1. All questions are scenario based
  • Q2. I can't discuss due to it's all scenario based
Round 3 - One-on-one 

(2 Questions)

  • Q1. Scenario based questions
  • Q2. Based on your technical skills they scenario based questions

Interview Preparation Tips

Interview preparation tips for other job seekers - To be technicaly fit other wise they reject your profile no recommendations purely technical knowledge persons are selected
Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Qualification and experience
  • Q2. About my previous organization
Round 2 - One-on-one 

(1 Question)

  • Q1. Was on team leader

Interview Preparation Tips

Interview preparation tips for other job seekers - the HR was behind the money he wanted me to pay 1.5 lak his name is syed
Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
No response

I applied via Approached by Company and was interviewed in Sep 2024. There was 1 interview round.

Round 1 - One-on-one 

(3 Questions)

  • Q1. Remove duplicates in an array
  • Ans. 

    Use a hash set to remove duplicates in an array of strings

    • Create a hash set to store unique elements

    • Iterate through the array and add each element to the hash set

    • Convert the hash set back to an array to get the unique elements

  • Answered by AI
  • Q2. What is react virtual DOM
  • Ans. 

    React virtual DOM is a lightweight copy of the actual DOM, used for efficient updates and rendering in React applications.

    • Virtual DOM is a concept where a lightweight copy of the actual DOM is created in memory.

    • React uses virtual DOM to efficiently update and render components without directly manipulating the actual DOM.

    • When changes are made to the virtual DOM, React calculates the most efficient way to update the act...

  • Answered by AI
  • Q3. React hooks with example
  • Ans. 

    React hooks are functions that let you use state and other React features without writing a class.

    • React hooks were introduced in React 16.8 to allow functional components to have state and lifecycle methods.

    • useState() is a hook that allows you to add state to functional components.

    • useEffect() is a hook that allows you to perform side effects in functional components.

    • useContext() is a hook that allows you to use the con...

  • Answered by AI

Skills evaluated in this interview

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Questions related to microservices
  • Q2. How Springboot works internally
  • Ans. 

    Springboot is a framework that simplifies the development of Java applications by providing a set of tools and conventions.

    • Springboot uses embedded servers like Tomcat or Jetty to run applications.

    • It auto-configures many components based on dependencies added to the project.

    • It uses annotations like @SpringBootApplication to define the main class of the application.

    • Springboot uses Spring Framework's Inversion of Control...

  • Answered by AI
Round 2 - Technical 

(2 Questions)

  • Q1. Questions related to Kafka
  • Q2. SAGA Design pattern and how you can implement it
  • Ans. 

    SAGA design pattern is used for managing long-lived transactions in distributed systems.

    • SAGA pattern breaks down a long transaction into a series of smaller, more manageable steps.

    • Each step in the SAGA pattern is a separate transaction that can be rolled back if needed.

    • SAGA pattern ensures that the overall transaction is eventually consistent.

    • Examples of SAGA pattern implementation include using compensating transactio

  • Answered by AI

Skills evaluated in this interview

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in May 2024. There were 3 interview rounds.

Round 1 - Technical 

(2 Questions)

  • Q1. Questions on core java concepts
  • Q2. Questions on SQL and Springboot
Round 2 - Technical 

(2 Questions)

  • Q1. Questions on Collection framework.
  • Q2. Questions on Springboot and core java
Round 3 - Client Interview 

(2 Questions)

  • Q1. Scenario based question
  • Q2. Stream API questions

Accenture Interview FAQs

How many rounds are there in Accenture Itsm Lead interview?
Accenture interview process usually has 1 rounds. The most common rounds in the Accenture interview process are Technical.

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₹6.6 L/yr - ₹17 L/yr
30% more than the average Itsm Lead Salary in India
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