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TCS Itsm Lead Interview Questions and Answers

Updated 16 Mar 2023

TCS Itsm Lead Interview Experiences

1 interview found

Itsm Lead Interview Questions & Answers

user image Anonymous

posted on 16 Mar 2023

Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Mar 2022. There were 5 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Online assessment on aptitude skills

Round 3 - Technical 

(1 Question)

  • Q1. Knowledge on ITSM and terminology
Round 4 - One-on-one 

(1 Question)

  • Q1. Real scenario situations, how they are handled.
  • Ans. 

    Real scenario situations are handled by analyzing the situation, identifying the root cause, and implementing a solution.

    • Analyze the situation to understand the problem

    • Identify the root cause of the problem

    • Develop a solution to address the root cause

    • Implement the solution and monitor its effectiveness

    • Make adjustments as necessary to ensure the problem is fully resolved

  • Answered by AI
Round 5 - HR 

(1 Question)

  • Q1. Salary expectations, availability & DOJ

Interview Preparation Tips

Interview preparation tips for other job seekers - Please go through the subject or competency on a broader aspect instead of BAU activities

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Mar 2024. There was 1 interview round.

Round 1 - Technical 

(1 Question)

  • Q1. ITIL service model Service value chain Real life scenarios
  • Ans. 

    The ITIL service model outlines the service value chain and provides real-life scenarios for implementing IT service management best practices.

    • The ITIL service model is based on the concept of a service value chain, which consists of several key activities such as plan, engage, design, transition, deliver, and improve.

    • Real-life scenarios can include implementing incident management processes to quickly resolve IT issue...

  • Answered by AI

Skills evaluated in this interview

Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
No response

I applied via Approached by Company and was interviewed in Sep 2024. There was 1 interview round.

Round 1 - One-on-one 

(3 Questions)

  • Q1. Remove duplicates in an array
  • Ans. 

    Use a hash set to remove duplicates in an array of strings

    • Create a hash set to store unique elements

    • Iterate through the array and add each element to the hash set

    • Convert the hash set back to an array to get the unique elements

  • Answered by AI
  • Q2. What is react virtual DOM
  • Ans. 

    React virtual DOM is a lightweight copy of the actual DOM, used for efficient updates and rendering in React applications.

    • Virtual DOM is a concept where a lightweight copy of the actual DOM is created in memory.

    • React uses virtual DOM to efficiently update and render components without directly manipulating the actual DOM.

    • When changes are made to the virtual DOM, React calculates the most efficient way to update the act...

  • Answered by AI
  • Q3. React hooks with example
  • Ans. 

    React hooks are functions that let you use state and other React features without writing a class.

    • React hooks were introduced in React 16.8 to allow functional components to have state and lifecycle methods.

    • useState() is a hook that allows you to add state to functional components.

    • useEffect() is a hook that allows you to perform side effects in functional components.

    • useContext() is a hook that allows you to use the con...

  • Answered by AI

Skills evaluated in this interview

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in May 2024. There were 3 interview rounds.

Round 1 - Technical 

(2 Questions)

  • Q1. Questions on core java concepts
  • Q2. Questions on SQL and Springboot
Round 2 - Technical 

(2 Questions)

  • Q1. Questions on Collection framework.
  • Q2. Questions on Springboot and core java
Round 3 - Client Interview 

(2 Questions)

  • Q1. Scenario based question
  • Q2. Stream API questions
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
-
Result
Selected Selected

I applied via Naukri.com

Round 1 - One-on-one 

(1 Question)

  • Q1. INterview was based on COre Java and J2EE.
Round 2 - One-on-one 

(1 Question)

  • Q1. Questions based on J2EE and Core Java
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. Complete check on Project deliverables
Round 3 - Technical 

(1 Question)

  • Q1. Scenario based questions
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
No response

I applied via Referral and was interviewed in Aug 2023. There was 1 interview round.

Round 1 - HR 

(5 Questions)

  • Q1. What is your strength and weakness
  • Q2. Tell me about your self
  • Q3. What is your ctc
  • Ans. 

    My current CTC is $80,000 per year.

    • My current CTC is $80,000 per year

    • I am open to discussing salary expectations during the interview process

    • I have experience negotiating salary packages in previous roles

  • Answered by AI
  • Q4. Wlakthrough me your cv
  • Q5. Where do you find your self in company after 5 years

Interview Preparation Tips

Interview preparation tips for other job seekers - Confidence
And
Smartness
Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
-
Result
Selected Selected
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Aptitude Test 

Very detailed as they take an aptitude oral interview which you have to clear before they reach technical round.

Round 3 - Technical 

(2 Questions)

  • Q1. Very easy don't worry about anything they will ask easy questions
  • Q2. What is the name of the father of civil engineering
  • Ans. 

    The father of civil engineering is John Smeaton.

    • John Smeaton was a British civil engineer who is considered the father of civil engineering.

    • He was the first person to call himself a civil engineer and is known for his work on the Eddystone Lighthouse.

    • Smeaton's work laid the foundation for modern civil engineering practices.

    • He also designed bridges, canals, and harbors, and was a founding member of the Society of Civil

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be positive. Don't worry as everything will be alright.

Team Lead Interview Questions & Answers

IBM user image Anonymous

posted on 26 Oct 2022

I applied via Company Website and was interviewed in Apr 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. About current work experience
  • Q2. Education background and details
Round 3 - One-on-one 

(2 Questions)

  • Q1. Process related questions
  • Q2. Work experience related questions
Round 4 - One-on-one 

(3 Questions)

  • Q1. Few questions are same like before
  • Q2. Scenario based questions
  • Q3. Team handling and management related questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and before facing interview do homework. Try to collect all information from HR to prepare for operation round. Always update your profile on Naukari portal and also update your skills. Thank you
Round 1 - Technical 

(3 Questions)

  • Q1. Few scenario based questions in Loadrunner Html and Url mode difference Correlation explain LR functions Recording options Pacing and think time 90 and 95th percentile explain Ordinal value explain in cor...
  • Q2. Generic questions in Performance testing like: End to end performance testing life cycle Challenges in scripting or recording or execution Performance bottlenecks Issues faced in my project and what was th...
  • Q3. Few basic questions in Jmeter Execution order of jmeter elements What all listeners used Assertions used Beanshell processor or sampler How do we analyse results in jmeter Disadvantages of jmeter Which 1 ...
Round 2 - Technical 

(5 Questions)

  • Q1. Challenges in performance testing
  • Ans. 

    Performance testing challenges include identifying bottlenecks, simulating real-world scenarios, and analyzing results.

    • Identifying bottlenecks in the system

    • Simulating real-world scenarios to accurately test performance

    • Analyzing results to identify areas for improvement

    • Ensuring test environment is representative of production environment

    • Managing test data and test scripts

    • Dealing with network latency and other external f...

  • Answered by AI
  • Q2. Monitoring tools and what metrics we capture during or after testing
  • Ans. 

    Monitoring tools and metrics for testing

    • We use tools like Nagios, Zabbix, and Prometheus for monitoring

    • Metrics captured include response time, error rate, CPU usage, memory usage, and network traffic

    • We also capture user behavior metrics like click-through rate and conversion rate

    • Monitoring helps us identify issues and optimize performance

  • Answered by AI
  • Q3. Performance Bottlenecks
  • Q4. My roles and responsibilities in previous company as a performance tester
  • Ans. 

    As a performance tester in my previous company, my roles and responsibilities included analyzing system performance, designing and executing performance tests, identifying bottlenecks, and providing recommendations for improvement.

    • Analyzed system performance to identify areas of improvement

    • Designed and executed performance tests to measure system response time and scalability

    • Identified bottlenecks and performance issue...

  • Answered by AI
  • Q5. Few basic questions about Jenkins, New Relic as I had knowledge on those tools

Interview Preparation Tips

Interview preparation tips for other job seekers - Be prepared only with the concepts you are aware of and know how to explain in your own terms as you will be having experience on topics you worked on and be confident when u answer.
Also don't get confused with few technical terms they use as we might know the answer for it but we might not know that is the answer for this question.
Dont panic and do well. All the best.

Skills evaluated in this interview

TCS Interview FAQs

How many rounds are there in TCS Itsm Lead interview?
TCS interview process usually has 5 rounds. The most common rounds in the TCS interview process are One-on-one Round, HR and Resume Shortlist.
How to prepare for TCS Itsm Lead interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at TCS. The most common topics and skills that interviewers at TCS expect are ITSM and Incident.
What are the top questions asked in TCS Itsm Lead interview?

Some of the top questions asked at the TCS Itsm Lead interview -

  1. Real scenario situations, how they are handl...read more
  2. Knowledge on ITSM and terminol...read more

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TCS Itsm Lead Salary
based on 32 salaries
₹4.3 L/yr - ₹16.2 L/yr
20% less than the average Itsm Lead Salary in India
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TCS Itsm Lead Reviews and Ratings

based on 6 reviews

4.0/5

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3.6

Skill development

3.7

Work-life balance

3.1

Salary

4.3

Job security

3.9

Company culture

2.3

Promotions

3.5

Work satisfaction

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