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TCS Itsm Lead Interview Questions and Answers

Updated 16 Mar 2023

TCS Itsm Lead Interview Experiences

1 interview found

Itsm Lead Interview Questions & Answers

user image Anonymous

posted on 16 Mar 2023

Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Mar 2022. There were 5 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Online assessment on aptitude skills

Round 3 - Technical 

(1 Question)

  • Q1. Knowledge on ITSM and terminology
Round 4 - One-on-one 

(1 Question)

  • Q1. Real scenario situations, how they are handled.
  • Ans. 

    Real scenario situations are handled by analyzing the situation, identifying the root cause, and implementing a solution.

    • Analyze the situation to understand the problem

    • Identify the root cause of the problem

    • Develop a solution to address the root cause

    • Implement the solution and monitor its effectiveness

    • Make adjustments as necessary to ensure the problem is fully resolved

  • Answered by AI
Round 5 - HR 

(1 Question)

  • Q1. Salary expectations, availability & DOJ

Interview Preparation Tips

Interview preparation tips for other job seekers - Please go through the subject or competency on a broader aspect instead of BAU activities

Interview questions from similar companies

Interview Questionnaire 

1 Question

  • Q1. Questions related to your subjects in engineering

Itsm Lead Interview Questions Asked at Other Companies

asked in TCS
Q1. Real scenario situations, how they are handled.
asked in Accenture
Q2. ITIL service model Service value chain Real life scenarios

Interview Questionnaire 

1 Question

  • Q1. Questions related to your subjects in Btech

Interview Questionnaire 

1 Question

  • Q1. Related to my subjects

What people are saying about TCS

View All
a digital marketer
3d
Do you think they're gonna work on employees' work-life balance, OR for just publicity?
Infosys, Infosys, TCS, Genpact Revise Workplace Policies Infosys is sending a warning mail, if an employee overshoots the daily limit while working remotely, the system triggers a notification Genpact introduced a new policy to log in before 11 am But will these companies really change, or is it just a show to mask their issues?
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Got a question about TCS?
Ask anonymously on communities.

I applied via Company Website and was interviewed before Nov 2021. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Game Based Aptitude Test + Logical Reasoning

Round 3 - Technical 

(1 Question)

  • Q1. Asked about projects
Round 4 - HR 

(2 Questions)

  • Q1. Open to relocate to other locations?
  • Q2. Open to work in any shifts?

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare basic aptitude for freshers and know about your projects

I applied via Campus Placement and was interviewed before Sep 2021. There were 2 interview rounds.

Round 1 - Aptitude Test 

Total 6 round of Game based aptitude that will your reasoning ability, English Problem solving skills and pseudo coding.

Round 2 - Technical 

(2 Questions)

  • Q1. Details about projects done
  • Q2. Concepts of data structures

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare well in dsa concepts and also focus on how you communicate.

I applied via Naukri.com and was interviewed before Apr 2020. There were 5 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Basic questions only ... regarding job and experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident ... always say the truth ... never try to fake your details
Are these interview questions helpful?

Analyst Interview Questions & Answers

user image Anonymous

posted on 9 Jun 2021

I applied via Job Portal and was interviewed in May 2021. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Journal entries
  • Q2. Journal

Interview Questionnaire 

1 Question

  • Q1. For how long you want to stay?

I applied via Walk-in and was interviewed before May 2019. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Keep confident about your interview and your experience should be explaine clearly.
  • Q2. Where things you had done about your job role responsibility would explain clearly

Interview Preparation Tips

Interview preparation tips for other job seekers - My advice when you giving an a interview don't be nerves and do be prepared well while interview going on don't be in hurry manner it's big as mistake in your life while giving interview.

TCS Interview FAQs

How many rounds are there in TCS Itsm Lead interview?
TCS interview process usually has 5 rounds. The most common rounds in the TCS interview process are HR, Resume Shortlist and Aptitude Test.
How to prepare for TCS Itsm Lead interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at TCS. The most common topics and skills that interviewers at TCS expect are ITSM and Incident.
What are the top questions asked in TCS Itsm Lead interview?

Some of the top questions asked at the TCS Itsm Lead interview -

  1. Real scenario situations, how they are handl...read more
  2. Knowledge on ITSM and terminol...read more

Tell us how to improve this page.

Overall Interview Experience Rating

3/5

based on 2 interview experiences

Difficulty level

Hard 100%

Duration

2-4 weeks 100%
View more

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TCS Itsm Lead Salary
based on 36 salaries
₹8.6 L/yr - ₹16 L/yr
17% less than the average Itsm Lead Salary in India
View more details

TCS Itsm Lead Reviews and Ratings

based on 9 reviews

2.7/5

Rating in categories

2.9

Skill development

2.5

Work-life balance

2.8

Salary

4.4

Job security

2.5

Company culture

2.0

Promotions

2.7

Work satisfaction

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