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Accenture Application Support Analyst Interview Questions and Answers

Updated 24 Feb 2025

Accenture Application Support Analyst Interview Experiences

5 interviews found

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. How manage major incident management.
  • Ans. 

    Major incident management involves identifying, prioritizing, and resolving critical issues to minimize impact on business operations.

    • Establish a clear process for reporting and escalating major incidents.

    • Prioritize incidents based on impact and urgency to ensure timely resolution.

    • Communicate effectively with stakeholders to provide updates on incident status and resolution.

    • Document incidents and resolutions for future...

  • Answered by AI
  • Q2. Difference between SLAandOLA
  • Ans. 

    SLA is a formal agreement between a service provider and a customer, while OLA is an agreement between different teams within the same organization.

    • SLA is between a service provider and a customer, outlining the services provided, quality, responsibilities, etc.

    • OLA is between different teams within the same organization, defining the interdependent relationships and responsibilities.

    • SLA is external, OLA is internal.

    • SLA...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - All questions situations based and some technical questions and some problem solving questions of ITSM
Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Tell me about yourself

Application Support Analyst Interview Questions Asked at Other Companies

Q1. Dhcp and dns server ? What is latest version of Windows server? I ... read more
asked in Knovos
Q2. do you know, what type of service and solution knovos provide?
asked in Knovos
Q3. how will you troubleshoot if your don't able to login in your app ... read more
Q4. What is dhcp and dns server. Web server ?
Q5. What is NaS and SAN?
Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
Selected Selected
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Group Discussion 

Abstract topic
Speak with confidence for 5 minutes with detailed points

Round 3 - One-on-one 

(2 Questions)

  • Q1. Technical question regarding basic IT troubleshooting
  • Q2. Answer with logic

Interview Preparation Tips

Interview preparation tips for other job seekers - Communication skills should be great
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed before Dec 2023. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. How do you manage situations when you are under pressure?
  • Ans. 

    I manage pressure by staying organized, prioritizing tasks, and seeking help when needed.

    • Stay organized by creating a to-do list or using a task management tool

    • Prioritize tasks based on urgency and importance

    • Take short breaks to clear my mind and refocus

    • Communicate with team members or supervisors for support and guidance

    • Practice deep breathing or mindfulness techniques to stay calm

  • Answered by AI
  • Q2. How do you operate effectively as a team player?
  • Ans. 

    I operate effectively as a team player by communicating openly, collaborating with others, being reliable, and supporting my teammates.

    • Communicate openly with team members to ensure everyone is on the same page

    • Collaborate with others to achieve common goals and share knowledge and skills

    • Be reliable by meeting deadlines, fulfilling commitments, and being accountable

    • Support teammates by offering help, encouragement, and

  • Answered by AI

Accenture interview questions for designations

 Application Support

 (1)

 Application Analyst

 (3)

 Application Support Engineer

 (11)

 Application Support Associate

 (1)

 Application Tech Support Analyst

 (1)

 Application Development Analyst

 (258)

 Senior Application Analyst

 (3)

 Application Development - Senior Analyst

 (147)

I applied via Approached by Company and was interviewed before May 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. All based upon native HANA
Round 3 - HR 

(1 Question)

  • Q1. Basic HR questions like why you want to join Accenture

Interview Preparation Tips

Interview preparation tips for other job seekers - Projects in Accenture are nice and have nice work life

Interview questions from similar companies

I applied via Campus Placement and was interviewed before Apr 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Tell me about your self?

Interview Preparation Tips

Interview preparation tips for other job seekers - Good

Analyst Interview Questions & Answers

TCS user image Anonymous

posted on 21 Jun 2021

I applied via Naukri.com and was interviewed before Jun 2020. There were 5 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Aptitude and Gd and technology

Interview Preparation Tips

Interview preparation tips for other job seekers - Too many people applied for 10 seats. Was tuff getting through

I appeared for an interview before Nov 2020.

Interview Questionnaire 

1 Question

  • Q1. Very nice questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Great experience nice good luck

Analyst Interview Questions & Answers

TCS user image Anonymous

posted on 18 Nov 2020

I applied via Referral and was interviewed before Nov 2019. There were 4 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. I was asked to describe ownself and asked about some humanity questions.
  • Q2. Have you made any remarkable good change in someone's life?

Interview Preparation Tips

Interview preparation tips for other job seekers - Apart from normal baseline questions, there may be few in depth questions asked by the interviewer. They may ask to describe your strength and also may ask you about your weakness and how can you overcome those weaknesses.

I applied via Walk-in and was interviewed before May 2019. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Keep confident about your interview and your experience should be explaine clearly.
  • Q2. Where things you had done about your job role responsibility would explain clearly

Interview Preparation Tips

Interview preparation tips for other job seekers - My advice when you giving an a interview don't be nerves and do be prepared well while interview going on don't be in hurry manner it's big as mistake in your life while giving interview.

Accenture Interview FAQs

How many rounds are there in Accenture Application Support Analyst interview?
Accenture interview process usually has 1-2 rounds. The most common rounds in the Accenture interview process are Resume Shortlist, Technical and HR.
What are the top questions asked in Accenture Application Support Analyst interview?

Some of the top questions asked at the Accenture Application Support Analyst interview -

  1. How manage major incident manageme...read more
  2. Difference between SLAand...read more
  3. All based upon native H...read more

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Accenture Application Support Analyst Interview Process

based on 5 interviews

Interview experience

2.6
  
Poor
View more

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Accenture Application Support Analyst Salary
based on 296 salaries
₹3.2 L/yr - ₹12 L/yr
12% less than the average Application Support Analyst Salary in India
View more details

Accenture Application Support Analyst Reviews and Ratings

based on 31 reviews

4.1/5

Rating in categories

4.3

Skill development

3.8

Work-life balance

3.9

Salary

4.1

Job security

4.0

Company culture

3.5

Promotions

3.9

Work satisfaction

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